Kevin Avalos Email & Phone Number

San Salvador, El Salvador

San Salvador, El Salvador

I offer communication consultancy to public institutions, developing positioning and rebranding strategies remotely. I conduct and analyze market research to support strategic branding decisions. I maintain strong relationships with clients through virtual meetings, providing regular updates and detailed progress reports on projects. Additionally, I coordinate the creation of graphic design content for social media and print media, ensuring quality across all platforms.

San Salvador, El Salvador

I provided specialized political consultancy, focusing on national and international issues. Managed communications agendas and coordinated events for high-level officials, also assisted in hiring and developing a communications team, crafted persuasive speeches and press releases, and conducted research on public opinion and political trends. Additionally, I designed and executed social media campaigns, created graphic and multimedia content, and continuously administered social media and maintained a website, all while analyzing metrics to optimize strategies and working remotely.

San Salvador, El Salvador.

I assisted users in understanding and selecting the most suitable medical insurance plans according to their needs, all managed remotely. I provided support to clients in serious and urgent situations, ensuring they received the necessary attention and services. I simplified medical terms for users to understand and managed multiple inquiries and issues simultaneously, maintaining calmness and efficiency under pressure while delivering excellent customer service remotely. Additionally, I interacted with various medical providers to ensure the availability and quality of services offered to users.

San Salvador, El Salvador

I handled general inquiries and resolved passenger complaints while providing additional assistance to passengers with special needs, including those with reduced mobility, elderly individuals, and families with young children. I offered and sold additional services, such as class upgrades, access to VIP lounges, and excess baggage, and worked closely with other departments of the airline, such as flight operations, baggage, and security. Also, I was the top sales performer for six consecutive months, demonstrating my ability to excel in delivering excellent customer service and achieving sales targets.