Kevin Burns Email & Phone Number

Excelsior, Mn, Us

Excelsior, Minnesota, Us

Sage Software Consulting excels in optimizing lean-agile product development and delivery. Our expertise includes product operating model, lean-agile scrum and SAFe methodologies, cross-functional product team collaboration, shift-left adoption, value-stream mapping, dojo facilitation, design and discovery sprints, solution modeling, and system architecture design. Over the past 20 years, we’ve delivered consulting services to a diverse range of clients, including Medica, SPS Commerce, Thomson Reuters, Medtronic, Allscripts, RGA, General Mills, Protolabs, Pearson VUE, UHG, OptumHealth, OptumInsight, and UHC.• Led lean-agile Operational Efficiency scrum product team with shift-left/test-first strategy for Genesis10 at Medica, improving team productivity• Provided product operating model coaching and training for Cprime at SPS Commerce, enhancing product discovery and design processes and improved cross-functional team collaboration and efficiency• Coached and facilitated ~40 app dev product teams with new product operating model in dojo activities for DevJam at Thomson Reuters, resulting in more effective and collaborative teams and achieving more delighted users and customers• Led lean-agile product operating model shift-left adoption for Genesis10 at Medtronic, improving team collaboration, focus, quality, and efficiency• Led enterprise PMO lean-agile product operating model adoption for DevJam at General Mills, optimizing shift from project to product operating model, discovery and design sprint practices, and team collaboration and efficiency• Led lean-agile product operating model adoption across 12 Protolab teams for DevJam, improving discovery, design and delivery practices and resulting in more collaborative and efficient cross-functional teams• Led lean-agile product operating model practice adoption across 20 cross-functional teams for DevJam at Pearson VUE, improving discovery, design and delivery cross-functional team collaboration and efficiency

San Mateo, California, Us

• Led product operating model coaching and training at SPS Commerce for Cprime, enhancing product discovery and design processes.• Improved cross-functional product team collaboration and efficiency.• Implemented strategies to enhance product agility and drive innovation in a hybrid work environment.

Woodbury, Minnesota, Us

As Director of Application Development at LTCG/illumifin, Kevin led several cross-functional development teams, driving significant advancements in software quality and efficiency. Following the merger of LTCG with illumifin in April 2022, Kevin continued to excel in his leadership role. Before becoming Director, he served as Manager of Application Development and lean-agile scrum coach, overseeing the applications and data crucial to LTCG/illumifin’s daily operations. Kevin was known for his ability to inspire and motivate teams, enhancing both quality and efficiency in the software delivery lifecycle while making work enjoyable. Beyond managing his direct team, he made a broader impact on the organization through initiatives such as Brain Foods/LunchNLearns, Azure DevOps training, agile and dojo mobilization sessions, and leadership summits. Additionally, Kevin played a crucial role in client relations, facilitating meetings with key clients including NYL, CNA, Mutual of Omaha, and Prudential.

Eden Prairie, Minnesota, Us

LTCG merged with illumifin in April 2022.

Eden Prairie, Minnesota, Us

LTCG merged with illumifin in April 2022.

Toronto, On, Ca

• Coached, trained, and mentored ~40 application development managers, facilitating product operating model dojo activities for over 40 teams, resulting in more effective and collaborative teams.• Led teams responsible for ~$100M capital investment to think different about product delivery, achieving more delighted users and customers, and delivery team cost reductions.This was a contract through DevJam/Cprime.

Minneapolis, Mn, Us

Work closely with David Hussman, and the DevJam crew, to support clients with Product Operating Model adoption, Lean-Agile and Dojo coaching, training and mentoring over a 7 year period. These engagements resulting in delivery more of the right stuff in the right way with the right design to delight users and customers as well as an improved business bottom line. Clients included: Thomson Reuters, General Mills, Children's Hospital, Protolab, and Person VUE. DevJam was sold to Cprime in 2017.

Minneapolis, Mn, Us

• Provided agile consulting, coaching, and training at Medtronic Care Management Services teams for Genesis10.• Facilitated team collaboration and implemented agile methodologies to improve project efficiency.• Achieved successful project outcomes and increased team productivity through agile practices.

Minneapolis, Minnesota, Us

• Led enterprise PMO lean-agile product operating model adoption at General Mills for DevJam, optimizing shift to product model.• Implemented discovery and design sprint practices to enhance product team collaboration and efficiency.• Achieved successful transition from project to product operating model, improving overall team productivity and delivery speed.

Maple Plain, Mn, Us

• Led lean-agile product operating model adoption for 12 product teams at Protolabs for DevJam, enhancing collaboration and efficiency.• Implemented improvements in discovery, design, and delivery practices, resulting in more effective cross-functional product teams.

Bloomington, Mn, Us

Product agility, coaching, training, facilitating, and mentoring with DevJam.

• Led Agile Organizational Transformation at UHG-IT-EPMO to adapt to the new healthcare reform market.• Mentored 12 scrum product teams at OptumInsight and 7 teams at OptumHealth as an Agile Product Coach resulting in greater product team efficiency and product success.• Guided 2 scrum product teams at UnitedHealthcare to enhance their Agile practices and adoption of a product operating model resulting in more efficient product delivery and product success.• Guided 2 scrum product teams OptumHealth Financial services on product operating model and innovation resulting in more efficient product delivery and product success.

Supported the redesign of Main Street Medica as a user experience and data modeling consultant

Provided product development support and testing.

Contracted at Atomic PlayPen to support proposal development, project estimating, market research, program innovation, and project implementation strategies for select clients.

Contracted at Carol – a Lemhi Ventures company – to build software using Agile methodologies with Scrum, mentor BAs, conduct business analysis, and implement projects associated with Carol.com, the Admin Tool, and the Pricing Rules Engine. This included managing all aspects of the Agile project life-cycle from leading the requirements and design sessions to coaching BAs on the documentation of stories, to helping the software engineers design and implement the software solutions, to analyzing the root cause of unit and systems integration testing against third-party systems. This also included the design of a Framework Integration Test (FIT) which automated both functional and regression testing with thousands of 270/271 health insurance eligibility transactions and pricing engine rules. These healthcare insurance plan design test case scenarios tested nearly all system functionality and data variations possible within the insurance coverage area across 9 payors. Business analysis also included Medicare Part A and B eligibility and pricing rules analysis. We piloted the first consumer facing Medicare Part A and B pricing rules engine that combined Medicare Professional rates and Facility rates into a total cost view of hospital procedures. At Carol we practiced Agile, Scrum, XP, and TDD. Technical Environment: Groovy/Grails, Flex/Flash, MySQL.

Us

Contracted with Definity Health – a UnitedHealth Group (UHG) company – to manage programs, train BAs, conduct business analysis, implement projects associated with Consumer-Driven Health innovation, and integrate business and system processes between Definity and UHG. This included managing all aspects of the project life-cycle from leading the requirements and design sessions to coaching BAs on the documentation of the requirements and design, to analyzing the root cause of unit and systems integration testing across multiple disparate business units and system environments. This also included conducting business process modeling training sessions for the BAs.

San Francisco, California, Us

Genesis10 contracted to support Wells Fargo Home Mortgage (WFHM) project implementations for the largest mortgage system in the world. This included managing all aspects of project implementation from leading the requirements and design document development to the creation of thousands of test case scenarios, test script editing, and incident management, prioritization, and resolution. Duties and responsibilities included:• Leading JAD sessions following RUP methodologies to develop use cases and UML diagrams.• Coaching business and software designers on RUP requirement documentation development. • Managing test case scenario execution with up to 45 user acceptance testers.• Managing the design and development of automated and manual test scripts and test case scenarios.• Managing incident reporting, resolution, and retesting.• Training and coaching test coordinators, test support staff, and testers.

New York, New York, Us

Genesis10 found my Wells Fargo Home Mortgage consulting opportunity. This is where I really began to hone my skills and abilities to influence cross-functional teams to implement more agile and iterative product development practices.

• Led sales presentations and negotiated technical service contracts.• Led business analysis and software development teams of 10-15 people to design, develop, and implement ebusiness solutions using Agile, RUP, OOAD, Java, JavaScript, JSP, XML, HTML, J2EE, and open standards.• Set RUP requirement and design document standards for business analysis and system design using UML, Project Visions, Domain Models, Object Models, Use Case Models, Supplementary Specifications, and Sequence Diagrams.• Conducted business analysis and authored over 1,000 pages of documentation, including Proposals, Project Plans/Charters, Requirements, Functional Specifications, Detailed Design Specifications, Status Reports, and Product User Guides.• Implemented project mgmt, proposal, and estimating standards for the organization.• Directed business analysis; business and system requirement documentation; code migration and deployment control; integration and acceptance testing; and project personnel.

Eden Prairie, Minnesota, Us

• Led IS business analysis team to normalize data model with regard to product ids. Led JAD sessions between Fingerhut business and IS personnel and the DDSI offshore development team in Ireland.• Led IS business analysis team to implement BroadVision click-stream tracking on Fingerhut.com.• Akamai: Led IS business analysis team to implement Akamai image caching on fingerhut.com.• Mercury Interactive ActiveWatch: Negotiated service and software license and implemented ActiveWatch (Topaz and WinRunner) website performance and reliability monitoring service for fingerhut.com, pcflowers.com, creditadvantage.com, cocorojo.com, and figis.com. • Bloomingdales.com and Macys.com Order Status Lookup: Led business analysis team of 25 people from 6 different system environments and 5 different geographic locations to analyze, design, develop, and implement an order status look-up enhancement for bloomingdales.com and macys.com.• Secure Username Retrieval and Password Reset Automation:

Washington, District Of Columbia, Us

• Led the Minneapolis Regional Peace Corps Office in technology innovation and was a 1997 recipient of Vice President Gore’s Hammer Award for innovative use of technology. • Led business analysis of pilot project to design and develop a regional recruitment database system that later became the National Recruitment Database System for Peace Corps.• Duties involved conducting media interviews, writing, designing and producing marketing materials including PowerPoint presentations, press releases, brochures, direct-mail pieces, newsletters, and advertisements. • Developed marketing plans, managed marketing budget, negotiated vendor services, and managed recruitment staff. 1999 production increased 18% and 2000 production increased: 35%.

Washington, District Of Columbia, Us

• Managed applicant-processing system, including behavioral characteristic evaluation of applicant skills and suitability for Peace Corps service. • Designed and presented Time Management training series based on Stephen Covey’s First Things First principles. This pilot training series was expanded into a national task analysis in an effort to improve productivity in the recruitment and application processing system.• Developed and maintained quality customer service relations based on Win-Win philosophy.

• Organized and administered the resource distribution needs of 31 agriculture sector Volunteers.• Implemented new integration project system emphasizing qualitative and quantitative analysis.• Chaired planning committees to organize training programs.• Directed and led training programs.

Washington, District Of Columbia, Us

•Taught integrated pest management, soil conservation, and crop diversification methods to 220 Paraguayan farm-families in rural Paraguay.

Master Of Business Administration - Mba

Master Of Science - Ms, Masters In Software Systems

Master'S Of International Management, Masters In International Management

Bachelor'S Degree, International Relations And Affairs, Latin American Studies