This is a standalone role and successful partner the stores, distribution and office teams through:Acting as a consultant for organisation change; embedding changes into HR policy and procedureCreating and delivering internal communications campaigns to entire workforce, including senior leadersEffective management of all employee relations matters, including managing relationship with external bodiesOwnership of employee engagement mechanismsCoaching new and existing leaders to support people agendaCreating and leading talent review and objective-setting processes; ensuring development opportunities for top talent and effective performance managementPeople reporting and analytics, including reporting to directors and boardDelivery of probation period and performance management monitoring mechanismsOwnership of end-to-end recruitment processesPartnering with leaders for the re-structure of the store teamsChampion of Health and Safety of staff through Covid-19 Pandemic

Setting up the HR Functional in a standalone role, managing all aspects of this functional including updating and implementation of all HR Policies, staff engagement, manage the recruitment cycle, training needs analysis, monthly head count reports, manage all grievances and disciplinaries, and communicate to all levels of staff as part of the Senior Management team.Selected Achievements• Project managed the implementation of the HR System and trained all staff on the system.• Set up of the HR function• Update of Employee Handbook• Create and update polices• Re structure of gym teams

Manage the HR database and time and attendance system (TMS) and handle all induction, payroll adjustment, and leave related processes. Gather data and create reports for managers. Respond to all HR queries. Administer the full employment lifecycle and support line managers with Garda vetting procedures. Design recruitment materials for job fairs, screen candidates, and schedule and conduct interviews.Selected Achievements• Updated website, online toolkits, and policies to enhance productivity and efficiency.• Liaised with key stakeholders to ensure HR management adheres to business needs and processes.

Assisted with the design of a career development framework and delivered a programme of skills training to support each stage of the career. Pinpointed and implemented innovative and effective learning solutions. Assessed retail staff including managers to ensure that shops were managed in line with corporate guidelines and quality standards. Helped to produce submissions for Workplace Relations Commission cases.Selected Achievements• Identified training requirements to develop the full potential of the human capital. • Provided ongoing operations management coaching to drive continuous improvement.• Trained team managers and retail staff, creating synergy among cross-functional groups.• Improved employee relations by designing, conducting, and analysing staff surveys.• Redesigned the exit interview to gather insight on how to enhance internal operations.• Created a competence based interview with a full scoring matrix that made recruitment more efficient.• Delivered training courses to hundreds of staff across the estate varying from 1 to 5 days’ duration.• Turned around pass rates of assessments from 74% to 92%.

Trained, motivated, and drove staff to achieve shop targets. Used reporting to analyse strengths and weaknesses and reacted accordingly. Put together shop rotas to always deliver great customer experiences.Selected Achievements• Boosted performance by defining quality control parameters and executing standards within the team.• Rendered support and coaching to staff members to optimise service delivery.• Found beneficial solutions for business and clients, pairing commercial-minded and client-centred approach.

Conducted disciplinary meetings and investigations of staff in breach of procedures. Secured appropriate staff levels and training on each shop. Carried out monthly audits and created reports of underperforming locations with recommendations on how to tackle identified issues. Selected Achievements• Suggested improvements and development plans to ensure teams were working to the best of their ability.• Maximised profits by creating targeted and compelling campaigns and promotions.• Ensured district operations remained within the allocated budget.

Oversaw the efficiency of the day-to-day running of branches to enable the achievement of annual target. Developed staff within a highly procedural format. Tracked annual target on a weekly basis and rectified any issues which were hindering the entire performance.