Kevin Biront Email & Phone Number

Antwerp, BE

Rotterdam, South Holland, NL

Utrecht, Utrecht, NL

Kevin studied Computer Science and Business Management in Belgium. He then gained experience in sectors such as utilities, telecommunications, transport and later specialized in the financial sector. He is active in roles as solution architect and analyst. He has over 15 years of experience in both functional and technical management, integration, cloud &.

Son, Noord-Brabant, NL

Rotterdam, Zuid-Holland, NL

Mechelen, BE

• I am end-to-end responsible for all processes, procedures and working instructions for the coax-build division.The mission of the department is the expansion of the HFC network in Flanders with more than 10000 annual.
• Redesign and implementation of the 3 core processes of the coax build department
• Major Six Sigma Project to improve the profitability of the cable usage ( loss from 1300 K to 600 K in two years )
• Rewrote and reassigned 2 of our largest contracts with external subcontractors and improved financial transparency for large infrastructure works and customer demand works.

Mechelen, BE

• In april of 2005 myself and a team of 10 customer care agents started a project for the roll out of Interactive Digital Television in Flanders. My responsibilities included; coaching and training of 50 call center.
• Design and implement processes and procedures for the customer care of iDTV
• User Acceptance Testing and Change Request for Zappware & STB software
• Decreasing CHT more than 50 % on 50+ agents on technical questions
• Increasing FCR to more 80 % on 50 + agents on technical questions

Mechelen, BE

Advisor to team off call center agents concerning complex technical issues:First advising on CDLP and euroDOCSYS modem technology for broadband internet. About a year later also CAU (Motorola), SU (ECI) telephone modems and EMTA’s (Motorola & Arris) combined VOIP and DOCSYS modems. I was the link between customer care and network engineering for the follow.

Borgerhout, Antwerp, BE

Installation Engineer on a nationwide roll out project for ING Belgium.The main purpose of the project was the migration of UNIX based client TPA's/servers to a Windows based clients/server network. This for 15000+ workstations/laptops and 1500+ servers divided over more than 1100 bank agencies spread across the whole country. I was responsible for the.

Diest, BE

Quality control & repair technician for industrial, domestic & security installations.

Executive Masterclass Architectuur Voor De Cloud

Executive Masterclass Enterprise Architectuur

Data Scientist, Data Science

Green Belt, Six Sigma

Ab, It Administration

Ita, It Administration

Is, Industrial Sciences