– Worked with the customer's team to coordinate and forecast staffing requirements– Managed team of recruiters and developed and executed recruiting strategies to meet and exceed fill rate and on-time fill rategoals– Performed quality control functions to ensure the customer is satisfied across all levels of their organization– Completed daily, weekly, and monthly reporting on key performance indicators and used the information to communicate withthe customer and identify areas for improvement– Counseled temporary employees relative to attendance, productivity, and overall job performance– Ensured compliance to the contract regarding background checks, drug screening, billing, and any other terms outlined in theagreement– Managed Profit and Loss (P&L) statement financial responsibilities– Participated in the customer's meetings as appropriate to stay informed of the operations– Audited and maintained accurate information in Vendor Management System (VMS) and Applicant Tracking System (ATS)

– Conducted full-cycle recruitment efforts with the use of various recruitment platforms, vendor contacts, and resources forassigned client group, including talent sourcing, internal and external candidate evaluation, screening, scheduling interviews,interviewing, and offer negotiation– Assisted the Director of Talent Acquisition with the implementation of staffing plans and strategies for assigned client groups– Created and maintained robust and engaged talent pipelines by understanding and anticipating the needs of the business– Served as candidate and organization liaison, keeping candidates engaged in the process, excited about the opportunity, andinformed about their progress through the process. Served as an advocate for both the candidate as well as ESSC in order to finda strong match for both parties that will help to advance ESSC business operational and strategic goals– Focused on improving retention of associates through partnering closely with internal candidates, guiding them through theprocess and advising them on potential advancement opportunities and how to leverage their ESSC experience to take the nextstep in their career– Built and maintained strong collaborative working partnerships with hiring managers by understanding their business, providingexpert advice on recruitment strategy and offering consultation and guidance regarding candidate selection– Communicated status of candidates with Hiring Manager to ensure orientation date goal is met– Maintained and prepared records and metrics related to talent acquisition efforts with the use of ongoing and ad hoc reports,recruitment resources, HRIS and Applicant Tracking System (ATS)

– Oversaw efforts of all Contingent Workforce Management through ~40 Suppliers– Reviewed incoming resumes and qualified Candidates, based on Manager expectations– Scheduled and coordinated Manager/Vendor calls to discuss Job Requisition details to ensure all data included is current andaccurate– Managed SLAs for MSP and Suppliers, based on Client expectations– Provided ADHOC reports to Client sponsors and audited accuracy of data provided– Provided guidance on projects and oversaw delivery from conception to delivery

– Collaborated with internal leadership team on new client contracts to discover all processes that need to be followed for on-boarding and payroll purposes– Identified which state and local laws are applicable for each worker, and ensure that systems are set up correctly for individual’spayment– Managed onboarding process for new workers at the beginning stages of new contract, to ensure all processes run smoothly– Presented our services to potential clients to gain new business– Hosted training for new workers on time entry, benefit coverage, and other aspects of employment

– Managed 12 National Contracts, keeping engaged with companies, both internally and externally– Implemented processes and procedures to ensure compliance with different Client standards– Enforced standards with nation-wide offices, ensuring compliance standards are being met– Generated weekly ad-hoc reports, outlining open positions and company activity, guaranteeing activity on active positions arebeing met– Researched State/Federal guidelines on labor laws and policies to meet guidelines per capita– Trained existing and new Recruiters on Client guidelines to ensure success in filling open positions

– Established and developed Manager relationships and expanded existing relationships to ensure maximum customersatisfaction and continued business growth– Implemented and refined processes to ensure overall success of program, by working and training suppliers to streamline hiringof Contingent Workforce– Managed the day-to-day MSP/VMS operations, which included implementation and management of the requisition process forassigned client using VMS system (Econometrix & Fieldglass), prioritization of orders and requisitions, expedient issueresolution, further refining thorough process with emphasis on responsiveness and customer service– Partnered with Executive Management to forecast upcoming projects/hiring metrics, to ensure success of each individualBusiness Unit’s hiring success– Trained and developed Program Team Members, Hiring Managers, and Staffing Partners to ensure process is streamlined, andprocesses are expedited– Created and distributed ADHOC reports to ensure each department/individual can provide data to respective Management– Scheduled and coordinated Manager/Vendor calls to discuss Job Requisition details to ensure all data included is current andaccurate– Assisted in implementation and design of new VMS system (Fieldglass), and helped train fellow employees, Hiring Managers,and Vendor users– Collaborated with Executive Client Sponsors to configure Fieldglass system to meet the needs of the Program– Worked with Sr. Leadership on processes and procedures to ensure program is running as efficiently as possible

- Met billable hour benchmarks by processing and filling client job orders within 48 hours by utilizing a 12-step process- Maintained quality service by following organization standards to resolve and prevent customer problems- Increased billable hours by generating new client business and obtaining contractor leads through the implementation of bulk scheduling, active client advertisement monitoring, and network processes- Conduct new business prospecting sales activities as directed by management- Built contractor database by administering new contractor processes- Ensured integrity of file completion process by scrutinizing contractor credentials and client requirements prior to placement of Contractors- Performed daily responsibilities to meet Company operational policies and processes- Participated in prioritization, overview, and other related meetings as needed

Prescreened candidates over the phone, selling them on our company culture and rewards; scheduled interviews for the Recruiter, coordinating in-person and phone interviews with Hiring Managers; processed all background and reference checks; sourced candidates from niche websites for various positions.

Sourced and recruited candidates for all positions with National Accounts (Entry to Executive level). Sold services to various departments within client organization to grow business. Implimented marketing strategies to gain new business. Handled all background and references for all employees (150+ employees).