Leading Digital Transformation for B2C and B2B at Lands' End.

Leading Digital Transformation for the enterprise.

Contracting through Urgenci, I am assisting Lowe's Digital Information Technology with Program Management and process improvement.

I am a Digital Commerce executive with experience in Ecommerce Business and Ecommerce Information Technology.Most recently I worked at Chico’s as the Director of Digital Operations managing the Digital Project Management Team, Digital Producer Team, Digital Product Sample Team and the Photo Studio in a shared service capacity for Chicos.com, WHBM.com and Soma.com. Prior to that I was the AVP, eCommerce for Partners Federal Credit Union which is affiliated with the Walt Disney Company. I bring three key strengths to every position I have held; Leadership, Critical Thinking and Open Communication. At this time my future plans are to further my experience in Ecommerce as a Director or VP.

Direct and manage Creative Operations, Digital Operations, Samples and Photo Studio teams for all digital creative projects within Chico’s, White House Black Market and Soma. Responsible for operational processes, project management, strategic planning, budget management and asset management while ensuring seamless transformation and completion of all creative projects for the supported Digital Commerce businesses.

Created and led new 12-person Agile Development and Quality Assurance Ecommerce team providing technology and business leadership for the credit union’s Ecommerce channel. Partner with senior leadership and Board of Directors to develop and execute strategic initiatives for intranet, Internet, mobile and social media platforms.▪ Directed Internet Banking re-architecture. Responsible for the replacement of the current online banking solutions to provide next generation banking experience. Active online banking users increased by 45%. Active online bill payment users increased by 40%. ▪ Led mobile upgrade for iOS app, Android app and mobile optimized website. Tripled active users within six months. ▪ Implemented Mobile Deposit Capture (deposit checks via smart phone). New channel captured 37% of all remote deposits within six months.Additional Ecommerce experience ... Product Owner / Product Manager User Experience

Managed 8-member network administrator team and technical project managers supporting projects and daily operations of applications, personal computers, servers, Local Area Network and network assets. ▪ Created strategy and implemented major architectural upgrades to infrastructure. The Storage Area Network and Virtual Management of servers will improved efficiency and reduced budget and resource costs by approximately 45% over 5 years.▪ Redesigned help desk process to improve transparency, made it more convenient for business partners and more efficient for the Information Technology department staff.▪ Passed 2010 National Credit Union Administration audit with zero Documents of Resolution.▪ Outsourced printer and copier hardware, service and support to a single vendor saving over $120,000.Additional Information Technology experience ... Manager, IT

Led 4-member interactive multi-media team. Project Manager for Ecommerce and mobile commerce projects to increase traffic and revenue. Technical expert for third party applications. Advisor to Executive leadership for mobile commerce, social media, analytics, Ecommerce and digital marketing.▪ Created project management processes, reducing costs by 35% and increasing on time delivery by 80%.▪ Managed all digital marketing projects, contributing to 40% year over year growth in revenue.▪ Led the mobile commerce program from concept to implementation.Additional Ecommerce experience … Product Manager  Technical Project Manager User Experience  Mobile integration Omniture analyst Google Product Listing Ads

Developed online sales strategies including vacation packages, hotel room reservations, park tickets, and promotional offers. Managed $600,000 budget and 11-member team within matrixed environment. Directed interactive marketing efforts, Ecommerce, and Web site development. ▪ Saved more than $100,000 by reducing marketing and sales redundancies for promotional offers.▪ Increased conversion rates 5% through enhancements to Ecommerce application.▪ Improved relationships by providing transparency via implementation of new communications plan.Additional Ecommerce experience … Online Marketing Manager  Product Manager User Experience

Managed software development lifecycle of a portfolio of large, complex Ecommerce projects to support and enhance Disney brand. Operated daily activities for $1.1 billion revenue-generating Ecommerce engine. Directed various projects with combined values approaching $25 million, coordinated seven technical project managers. Recruited and trained new members of operations team. Managed third-party code development and implementation. Launched redesigns of Disneycruise.com and Disneyworld.com.▪ Increased time to market 50%. Cut code release schedule from four weeks to two via design and integration of new technical and business processes.▪ Reduced costs 15% and improved project estimation accuracy by creating new estimation process with central document repository.▪ Drastically reduced missed deadlines 95% through establishment of new processes for implementing code into live-site environment. ▪ Improved turnaround time for identifying and resolving live-site defects initially recognized by business unit 90%.Additional Ecommerce experience … Team Manager  Program Manager Release and Environment Manager  Technical Project Manager

Contributed to Accovia production support team, providing support for travel reservation system. Devised solutions for presenting issues and challenges to improve processes. Managed $1.5 million upgrade of travel reservation system. Managed full lifecycle development, installation, and support for travel reservation system. Developed best practices and improved processes within vendor relations.▪ Improved efficiency 30% via implementation of new database and test application to integrate QA testing with defect database.▪ Reduced process time 50% and support costs 90% while improving accuracy of data with new airline tariff publishing company interface application.▪ Diminished amount of time needed to fix and install patches by facilitating improved relationship between Walt Disney Travel Company’s product development team and IT support team.▪ Resolved significant issues related to airfare availability and bookings with creation of a dedicated airline operations team.Additional Information Technology experience … Team Lead

Managed personnel, resources, and budgets across multiple positions, with various direct reports and various budgets. Streamlined operations with ongoing assessment of existing policies and procedures.Additional military experience … Executive Officer  Automations Officer Disbursing Officer  Personnel Officer