Kevin Budts Email & Phone Number

Breda En Omgeving, Nederland

Webdesign / Web Development / Social Media Marketing / Communications / Consultancy

Europe

As a +10 years experienced Technology Consultant working for an international business unit at Hewlett Packard, I am involved in many software, strategy, process and business development areas in strategic direct accounts and indirect accounts across EMEA. Being very systematic in the way I perform my tasks with a solid coping in managing activities that require attention to details and solid execution. Key to a good customer relationship is being very responsive yet balanced in the commitments and setting customer expectations. As a self managed professional I am able to work with a lot of autonomy being able to manage resources (internally and externally) in a very productive and diciplined way. Being very analytical of nature I am able to quickly identify reasons and causes and deal with problems and challenges in a restorative way and focus on the correct priorities.I always have a great desire to learn and achieve goals that help me continuously improve my performance. A day not learned is a day not lived...- Manage customer technical requirements/feature requests: * NPI (demo, trial) and Software releases* Change Request Management- Provide technical expertise to the account team (sales, marketing, delivery).- Support the account team to increase throughput and new placements (customisation, configuration, solution setup)- Manage customer solution roadmap. Work with account manager and product marketing on future general and account specific requirements (innovation and improvements)- Technical interface for CAE/R&D/GBU on behalf of the customer.- S&S / Ops team project handover for support readiness- EMEA RMS Manager:* Lead remote SW deployment requests* Manage and improve processes* Deal with Escalation Management * Maintain Connectivity rate* Manage and analyze new requirements for online platforms.* Manage client and config disk creation for new retailers.

Brussels

- Manage customer technical requirements/feature requests: * NPI Software releases* Change Request Management- Provide 3rd level onsite support- Trainer- Customisation, Configuration, Solution setup- Technical interface for R&D on behalf of the customer.- Maintain installed base

Antwerp

- Implementation of a client-server application onsite.- Database administration.- Internal network administration and backup.- Training

Antwerp

- Implementation of a client-server application onsite.- Database administration.- Resolving hardware issues.- Internal network administration and backup.- TrainingCompany got aquired by EMSYS N.V.