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Kevin Capp Email & Phone Number
Director of Business Intelligence
at
The Principia
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Director of Business Intelligence
Location
St Louis, Missouri, United States
Who is Kevin Capp? Overview
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Quick answer
Kevin Capp is listed as Director of Business Intelligence at The Principia, based in St Louis, Missouri, United States. AeroLeads shows a matched LinkedIn profile for Kevin Capp.
Kevin Capp previously worked as CEO at Xchpets, Llc and Director of Development Programs and Annual Giving at Principia College. Kevin Capp holds Master Of Business Administration (M.B.A.), Mba from University Of Colorado Denver.
Company email context
Email format at The Principia
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The Principia
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Profile bio
About Kevin Capp
Nationally-recognized leader and award-winning expert in customer success, Web3, and IT operations. You can read about my experience and leadership in the book “Leading the High-Energy Culture - What the best CEOs do to create an atmosphere where employees flourish." by David Casullo.
Current workplace
Kevin Capp's current company
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6 roles · 28 years
Kevin Capp work experience
A career timeline built from the work history available for this profile.
Ceo
Current
Xchpets, Llc
- Providing customer success services to businesses and communities in the web3 space. GM!
- Contracted with Web3 communities (Fame Lady Squad, Particle) to retain and capture new customers
- Created business strategy for grand prize winning web3 hackathon competition on Chia Network
- DAO board member on multiple web3 projects (MeebitsDAO, OG.ART, Particle)
- Created insights and actionable dashboards on Dune Analytics for web3 projects
Jun 2021 - Present
Director Of Development Programs And Annual Giving
CurrentProven track record of success in fundraising as a strategic thinker with a strong ability to build relationships and generate revenue. Results-oriented manager committed to improving efficiency and effectiveness of my team.
May 2018 - Present
Ceo And Chief Customer Officer
- We love implementing and building great customer success programs for our clients. As one of the early Customer Success specific consulting companies, we've worked with companies from $5m-$750m in revenue to build a.
- Customer and client success program implementation and support
- Customer journey mapping
- Developing Customer Success and sales playbooks and implementation plans
- Data analysis and regression modeling to identify customer trends and segmentation
- Building interactive management reports to find unique insights about customers
Nov 2011 - May 2018
Chief Technology Officer
- Led team of 15 professionals providing technology, security, and helpdesk solutions for 50,000+ customers.
- Created and ran IT Governance committee to ensure fair and equitable use of technology across the organization.
- Managed security and compliance using training, policy acceptance tracking, and auditing.
- Obtained goal of over 95% customer satisfaction seven straight years for my helpdesk and call center team.
- Cut operational costs by 7.5% through implementation of service level agreements (SLAs.)
- Received the prestigious “CIO100” award from CIO magazine for improving customer communications.
Nov 2001 - Jul 2012
It And Business Consultant
Directed strategic client relationships and IT consulting services for major accounts including Southwestern Bell, US Bank, Maritz, American Express Incentive Services, and many more. Consultant and project manager for various helpdesk and mission-critical technology projects.
1998 - 2001
~3 yrs
3 education records
Kevin Capp education
Master Of Business Administration (M.B.A.), Mba
University Of Colorado Denver
Ba, World History, World Perspectives And Coaching Fundamentals
Principia College
Education record
Durango High School
FAQ
Frequently asked questions about Kevin Capp
Quick answers generated from the profile data available on this page.
What company does Kevin Capp work for?
Kevin Capp works for The Principia.
What is Kevin Capp's role at The Principia?
Kevin Capp is listed as Director of Business Intelligence at The Principia.
Where is Kevin Capp based?
Kevin Capp is based in St Louis, Missouri, United States while working with The Principia.
What companies has Kevin Capp worked for?
Kevin Capp has worked for The Principia, Xchpets, Llc, Principia College, Customersuccess.Pro, Llc, and Town Of Castle Rock.
How can I contact Kevin Capp?
You can use AeroLeads to view verified contact signals for Kevin Capp at The Principia, including work email, phone, and LinkedIn data when available.
What schools did Kevin Capp attend?
Kevin Capp holds Master Of Business Administration (M.B.A.), Mba from University Of Colorado Denver.
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