• Co-managed an annual marketing budget of £700,000 (2023/24).• Led day-to-day management of the website CMS for trading and corporate sites.• Collaborated with digital agencies to enhance click-through rates and lower cost per acquisition in Google Ads.• Launched and managed an ongoing SEO program, improving keyword positions in SERPs from an average of 4.3 to 2.1.• Oversaw Google Maps, Bing PPC/Bing Places, and online chat review management.• Executed email campaigns for online reviews, market research, and Net Promoter Score analysis.• Directed signage refurbishments and maintenance across 44 stores.• Produced marketing reports for Senior Management and Board Meetings.Key Achievements:• Refreshed company YouTube channel (2024) with five new videos, improving sales tool effectiveness.• Successfully organized multiple photo, video, and drone shoots for corporate content.• Utilized professional photographers and models for high-quality visual assets.• online reviews by 78% through a targeted email strategy.• Managed two new website launches, enhancing customer experience and increasing booking conversions by 20%.

• Sold storage space and managed customer journeys from move-in to vacation.• Handled credit and debt control.• Assisted the Centre Manager with office administration.

• Assembled films, dramas, and documentaries into scene order.• Liaised with customers and coordinated a team of six negative cutters.• Managed transportation of finished films globally.