Senior Manager Internal Communications
Current• Promoted to Corporate Affairs Senior Management Team (SMT) in 2021.• Leader of internal communications team at EPRI, which manages intranet weekly E-newsletter, weekly news video and multiple other strategic efforts.• SMT responsibilities include strategic development for entire Corporate Affairs team, overseeing its execution and results, and represents the department on internal Senior Leadership Council. Also advises Corporate Affairs VP on strategic issues and fosters a collaborative culture throughout that organization.• Named Ragan/PR Daily “Internal Communications Professional of the Year” for 2018. • Counsels multiple EPRI executives as part of internal Pandemic Response Team and Office of Future Team, which determine COVID-19 protocols and communication. Develops and maintains all COVID-19 communications.• Lead writer of internal executive communications, including those by EPRI President and CEO.• Managed redesign of Inside EPRI intranet in 2019, including home page and site architecture, as well as developing site design, navigation and content strategy. Leadership enabled complete corporate redesign in less than 90 days. • Leads development and updates to Inside EPRI intranet home page. Management led to a 44 percent increase in unique daily users and a 27 percent increase in page views. • Sole writer and editor for weekly EPRI Bulletin e-newsletter, which features 15 percent higher open rate and 26 percent higher attention rate than industry benchmarks.• Singlehandedly creates, develops and distributes weekly EPRI Minute news video, including storyboard, script, voiceover, video editing and production. • Key contributor to quarterly All-Employee meetings, including agenda and talking points and moderating. • Implemented full, searchable archive systems for all internal communications. • Developed Diversity, Inclusion and Equity communications and resource page, and serves on EPRI’s internal Diversity Council.