Kevin Cecil Email & Phone Number

Arrington, TN, US

Franklin, Tennessee, United States

Franklin, Tennessee, United States

• Leading technology infrastructure to support a mission of faith.I am passionate about leveraging technology to empower organizations with a positive mission. As a Senior Infrastructure Manager at Educational Media.
• Leading a team of IT professionals to ensure the smooth operation and security of critical systems.
• Implementing and managing cloud-based solutions to optimize efficiency and scalability.
• Developing and maintaining backup strategies and disaster recovery solutions to ensure business continuity.
• Partnering with other departments to identify and implement technology solutions that support the ministry's mission.I am driven by:
• A commitment to excellence: I am passionate about continuous improvement and delivering high-quality solutions.

Nashville, Tennessee

• Spearheaded the successful launch and growth of a startup, achieving over $0.5 million in annual revenue within 24 months.
• Developed a comprehensive business plan encompassing both retail and B2B channels, securing recurring revenue streams.
• Implemented and managed key operational platforms, including web, e-commerce, marketing, customer acquisition, engagement, routing, scheduling, accounting, and HR.
• Forged strong partnerships and fostered positive customer experiences, generating hundreds of five-star company reviews.

Greater Nashville Area, TN

• Led a team of engineers responsible for Tier III technical support, data center and cloud operations, including cybersecurity, for over 4,000 employees across headquarters, conference centers, distribution centers, and.
• Managed a hybrid IT environment with on-premise and cloud components (AWS, Google Cloud), ensuring the development, deployment, and management of mission-critical systems.
• Spearheaded modernization initiatives in Identity & Access Management, converged infrastructure, networking, data protection, virtualization, and containerization, resulting in reduced technical debt.
• Provided technical expertise during the construction of a state-of-the-art 287,000 square foot corporate headquarters, contributing to financial stewardship recognition.
• Led the successful migration of on-premise data center operations to Tennessee's only Tier III data center.
• Championed ITIL-based change management, ensuring smooth and controlled implementation of IT changes.

Nashville, TN

• Managed Tier I & Tier II End User Support and Application Engineering teams, supporting over 4,000 employees.
• Spearheaded initiatives that reduced IT operational expenses by $400,000 through standardization.
• Championed the implementation of Incident Management, enhancing service delivery efficiency.
• Introduced automation and Apple iOS mobile device management (MDM) into support workflows, achieving a 50% reduction in staff costs.
• Optimized the implementation of Google Workspace for improved user experience and productivity.
• Implemented enterprise email security strategies, resulting in a 99% reduction in email breaches.Key Achievements: Led high-performing IT teams, delivering cost savings and operational improvements while ensuring.

Nashville, TN

• Key Achievements:
• Streamlined Publishing Workflow: Led the successful transition of publishing workflows from manual to digital processes, encompassing print, digital, audio, and video formats.
• Enhanced Efficiency: Managed over $1 million in publishing font assets, ensuring optimal utilization and cost-effectiveness.
• Expert Support: Provided Tier III support to over 400 publishing system clients, resolving complex technical issues and delivering exceptional customer service.
• Knowledge Transfer: Spearheaded technical training and education initiatives, empowering graphic design and editorial teams with the necessary skills to excel in their roles.
• Improved Security & Resilience: Implemented robust endpoint protection and disaster recovery solutions, safeguarding critical systems and data.