• Reviewing and editing documentation relating to the financial and technical aspects of large-scale bid proposals in the public sector.• Evaluating the profiles of specialized IT consultants and aligning them with project requirements.

• Project-managed the development of a suite of customization documentation for a new mobility app, with direct responsibility for one colleague and coordinating responsibilities for input from a further colleague, as well as ensuring information flow to related training materials.• Led a successful repurposing of legacy documentation with the goal of producing structured documents.• Programmed a methodology using JavaScript and HTML5 to deconstruct existing HTML documents into reusable chunks, apply metadata to the chunks, and reassemble them in a new, filterable document. • Co-founded and managed a community of practice dedicated to domain knowledge-sharing among Accenture CAS technology users worldwide.• Conducted a workshop entitled "Topic-oriented writing" for the other technical writers.

• Designed and created the template for all technical documentation projects; topics inspired by standard DITA information types helped our writers move towards structured authoring.• Spearheaded the use and development of style guides, including a company-internal style guide. The minimization of potentially distracting style differences enhanced the readability of our documentation.

• Edited German and English technical documentation. • Translated German technical documentation into English.• Maintained an online terminology database for the company's products and processes.

• Created and maintained online help topics for a web-based, enterprise-level construction project management application.• Contributed to the initial design of an online help system for end-users.• Requirements analysis.

Technical writing internship. Using Adobe FrameMaker, I maintained a reference manual for robots used in the semiconductor fabrication process.

Technical writing internship. Documented control software for electronic industrial scales.