Kevin Chiang Email & Phone Number

Texas, United States

Menlo Park, Ca, Us

Designing for our Small Business advertisers in the changing ads ecosystem by launching the Meta Technical Pro service designed to work with advertisers in achieving better performance through Meta ad products such as Pixel, Conversions API, and Product Catalog which can protect against signal and performance loss.In two years, the Meta Technical Pro service went from pilot to launch with statistically significant validation of its effectiveness. Expansion came quickly going from one language in two markets to global coverage with 15+ languages to better service small business advertisers worldwide.

Menlo Park, Ca, Us

Focused on global Small Business growth in "The Lab" to work on early stage ideation and piloting of advertising solutions in-market to gather feedback and results to better serve our small business advertisers.Pilot highlights: Live Agent Chat, Specialists, Signals (Conversions API), Commerce and Shops, Partnerships, Instagram audience.

Serving as a Board Member organizing the annual Big Give Dallas event connecting volunteers with local non-profits.

Plano, Texas, Us

- Led both product lines at Armor: Armor Anywhere (Cloud based) and Armor Complete (Prem based).- Product management, development, roadmap and prioritization- Securing workloads across the public clouds; AWS, Azure and GCP ☁️

Plano, Texas, Us

Hired on as employee #12 to build a greenfield IoT platform that enabled telematics services to Data Communication Module (DCM) enabled vehicles with initial support for Toyota North America valued at $250M in the first launch. Active in hiring and building a team of Developers, Product Owners and Scrum Masters to deliver the IoT platform as well as a CRM system, call center screens, customer support strategy. Directly managed the vision and delivery of Safety Services into the vehicles which consisted of Automatic Collision Notification, State of Stress, Stolen Vehicle Location and Destination Assist. Transformed a team mix of 100% contractor and offshore development to 90% full time team members and on-shore team member developers. Exhibited flexibility to adapt to an evolving Toyota Agile methodology.

Dallas, Tx, Us

Launched a modernized platform supported by a Hadoop ecosystem to consolidate a fragmented & dated product portfolio that will enhance AT&T security products through user experience, intelligence and capabilities.Innovated with Big Data to develop algorithms and insights that can provide intelligence for the platform and products, and serve as a differentiator in the marketplace.Evaluated partnership opportunities with vendors that can accelerate or strengthen AT&T's development and insight capabilitiesEnd-to-end Product Development and Management: Ideation, Vision, Business Case, Development, Support, Sales, Marketing Collateral, Pricing, P&L managementPresented at the 2016 SpiceWorld Conference on the topic of Threat Management Driven by Innovation

Dallas, Tx, Us

Worked in the AT&T Foundry as part of the Big Data and Advanced Solutions business unit to accelerate the realization of innovative ideas. Collaborated with start-ups and strategic partners to build out innovative proof of concepts that influence process, services and products AT&T delivers.http://about.att.com/innovation/foundry

Dallas, Tx, Us

Built and managed a Product Management team responsible for generating revenue off of innovative products utilizing AT&T's data to drive insights that improve the customer experience and marketing effectiveness. Skills Utilized: - New product development and vision- Data Insight creation and delivery- Hadoop ecosystem and tools- SAFe framework- Agile Product Owner, Release Train Engineer, Product Manager- Cross-functional team coordination- Leading development teams- Identifying data sources required for insights- Validating UI/UX designs- Building relationships with business partners to understand areas of opportunity- Responsible for Team P&L

Dallas, Tx, Us

Worked in the Consumer Digital Experience organization (att.com, uverse.com) to prioritize and allocate capacity for Waterfall and Agile projects which ensured delivery of high value projects against the annual roadmap for Mobility and Home Solutions.

Seattle, Wa, Us

AT&T - Business Consultant - Consumer Digital Experience organization• Optimized the software delivery process for the Consumer Digital Experience PMO which contributed to a ROIC of 193% • Defined the reporting metrics to provide transparency into project health and performance; which identified areas that required additional focus to further the maturity of the organization• Participated on Agile Tiger Teams to develop the foundation and processes in order to move from a Waterfall development process to an Agile delivery------------------------------------------------------------------------Rent-A-Center - Project Manager for Application Development • Served as the Project Manager of the Application Development work stream for a $40+ million dollar custom Point of Sale solution which entailed managing 30+ developers, engaging with other work stream managers and understanding/identifying risks that can impact the program from a financial, customer experience and timeline perspective.• Worked closely with the Director of IT to understand the goals and objectives of the organization to better communicate via reports, deliverables and to the core team.

Bangalore, Karnataka, In

Value Chain TransformationThe organization’s business users lacked timely access to the critical data required to proactively measure and manage their business areas. Kevin and team were initiated to clearly articulate the “goal state” of a business process area as well as a how the client should consolidate and transform a common business process into a horizontal Center of Excellence serving divisions across the enterprise. Ultimately, the project delivered a roadmap which detailed the immediate next phases, long term view, and began formulating a business case in order to complete the transformation.Vendor AnalysisWorking for a healthcare client, Kevin and his team analyzed numerous vendors and solutions to determine which would deliver the best results for the client. The analysis was for a configuration tool that interacted between the predetermined front-end solution (Salesforce.com) and a SAP back-end database and would help shorten the time from call-to-contract for the sales team. The team arrived at their solution through a complex decision matrix, client interviews, vendor interviews and assessment of the client’s strategic vision for the future.Clients: CareFusion, Xerox, Eli Lilly

Boston, Ma, Us

Based in Charlottesville, VA with GE FanucKevin performed a market analysis during his summer internship with General Electric. He was responsible for determining whether a new product investment for the healthcare business in India would produce desirable results. Kevin led a team of four remote colleagues in determining market size, forecasting demand, interpreting voice of customer, interviewing local experts, and presenting the final go/no-go decision.

Carlsbad, California, Us

Kevin sourced the project and led a team of five graduate school classmates on a four month project with Taylormade-adidas Golf. The team was tasked with developing a growth strategy for the local market, Texas. The recommendations were presented to the leadership team in Carlsbad, CA and were based on competitive analysis, using both qualitative and quantitative customer surveys and actual sales data for the region.

Armonk, New York, Ny, Us

Kevin was responsible for leading a team of five consultants during a year-long engagement with a Fortune 500 car insurance company which assisted in converting a Proof of Concept (POC) environment into a production system. The plan called for development centers in Bloomington, IL, Netherlands, and India as part of a cost savings model for internal software development. During the engagement, Kevin was in charge of reporting to the client’s senior management with the status of the project and recommendations on how to best mitigate risk.Clients: Allstate, State Farm, CIGNA

Mba, Strategic Marketing & Global Business

Ba, Computer Science