As a dynamic Marketplace Manager at Simple Sample, I am dedicated to creating engaging connections between material suppliers and architects/designers to elevate their business to new heights. I have consistently demonstrated my proficiency in spearheading customer satisfaction and business growth through strategic marketing initiatives and building robust partnerships. My commitment, rooted in professionalism and care, is aimed at facilitating seamless connections, foster long-lasting industry collaborations, and enhancing brand visibility.

Drive sales through building positive relationships with small to medium restaurant businesses, contributing to the company’s quarterly revenue.Placed more than 100 outbound calls and emails with appointments per day. Responded to customer queries with accuracy and courtesy.Hitting monthly target KPIs during probationary period.Provided a thorough and personalized proactive after-sales service for new partner merchants.Successfully asked for referrals from satisfied current merchant partners

Consulted Canadian small business customers regarding their telecommunication needs.Provided assistance regarding account and billing concerns, available network facilities and other service-related queries. Pitching and selling the appropriate service for each customer, ranging from Fiber Internet, Business Phone, Fiber Internet TV and Satellite TV.

Distributes curated cycling components from both local and world-renowned brands. Provides a customer-centric experience from order inquiry up to after sales service. Settled any customer disputes in a professional and pleasant manner. Connected with local cycling communities to raise awareness in safe bike commuting

Provided mentoring sessions to improve work attitude, highlight personal strengths, and how to overcome personal weaknesses. Trained students on basic pathology, physiology and pharmacology knowledge. Trained students on effective marketing communication strategies including but not limited to: proper establishment of rapport, empathetic listening, up to ultimately winning the heart of your customers

Provided a wide array of proper drug recommendations to neurologists in the Neuro-Critical Care Unit. Determined drug-drug interactions, Y-site incompatibilities, renal dosing and other specific dosing calculations. Educated other members of the health care team on nervous system drugs.