Manage the full-cycle recruiting process for assigned business areas. Focused on sourcing, scheduling, interviewing potential candidates as well as preparing offers of employment and on-boarding new hires. Additional responsibilities include creating positive candidate experiences and developing long-term recruiting strategies, aligned with corporate business strategies that result in a strong talent network to support current and future hiring goals.

Responsible for providing comprehensive human resources support while guiding operational leaders and employees through the selection, development and retention process. • Partner with leadership to develop and analyze workforce plans while maintaining alignment with the System and Business Unit’s goals

Provide HR consulting services, strategic partnership and management support; employment and labor relations, professional training and development, staffing and compensation analysis, job description development, benefits and leave administration, equal opportunity compliance, risk management, workplace investigations, performance management counseling, policy development and administration and HR systems administration and user support.

Responsible for providing comprehensive human resources support while guiding operational leaders and employees through the selection, development and retention process. • Drive leadership accountability for employee engagement to include development and execution of impact plans while identifying training and coaching needs for the leaders and their staff• Partner with leadership to develop and analyze workforce plans while maintaining alignment with the System and Business Unit’s goals• Work collaboratively with operational leaders regarding specific business challenges and priorities to support and maximize departmental performance and organizational objectives• Monitor and analyze HR metrics by identifying opportunities and strategies to improve trends in turnover, retention, and key indicators of employee and customer engagement • Provide on-going updates to leadership and employees regarding system-wide HR initiatives • Assist with the creation and roll out of HR policies and procedures in addition to providing HR guidance and policy interpretation to both managers and employees• Facilitate exit interviews and identify common themes that will impact retention strategies• Advise managers on federal EEOC and OFCCP laws• Facilitate comp analysis to ensure equitable pay• Exceeded hiring goal of 40 days’ time-to-fill by at least 5% for 4 consecutive years

•Managed a strategic recruitment program targeted at recent grads and experience professionals. •Developed and maintained relationships with targeted colleges and other professional organizations to accomplish recruitment initiatives. •Ensure all employment processes are compliant with federal and state laws and regulations. •Consult with managers/directors to identify staffing needs and develop specific recruitment plans. •Monitor metrics for success: customer satisfaction survey, time-to fill, and source of hire

Responsible for recruiting 10-12 new employees per month in a high-volume, fast pace environment• Source candidates through cold calling, internet postings, career fairs, and networking• Identify applicants utilizing database-mining techniques• Assess candidates through phone screens and face-to-face behavioral interviews• Develop and maintain internal relationships with Directors and Regional VP's of Sales• Review employee benefits package with applicants• Orientate new employees to the company

•Facilitate the hiring process for new hires and transfers•Provide employees with career counseling•Participate in grading jobs and ensures the integrity of the wage and salary program National Campus Recruiting ManagerResponsibilities include leverage internal relationships with operations and HR leaders to ensure support and a shared understanding for the development of a “Manager-in-Training” program, college recruitment program, and the expansion of the INROADS Internship program. Other responsibilities include:•Develop an internal talent identification process and career development plan•Create, implement and manage a college recruitment strategy •Oversee achievement of national hiring metrics including intern conversions, acceptance rates and market competitive intelligence•Communicate regularly with regional leaders regarding operations, strategic plans and any issues of concerns surrounding managing and developing talent

Project Manager 6/00- 9/04Responsibilities included providing project and process management services for internal and external customers in a fast-paced environment. Provided group facilitation, project communication, change management, and process management, documentation and re-engineering. Staffing Representative 11/95- 6/00Coordinated and managed national programs and presentations geared towards education or technology. Established and maintained relationships with select colleges and universities. Consulted with management regarding the staffing needs and facilitated behavioral based interviewing. Evaluated, redesigned and implemented a new campus hiring process. Public Relations Representative 2/92- 10/95Coordinated and managed community relations’ events. Monitored media for reports on the technology industry; prepared news releases for local publishing. Established and maintained relationships with local media, responded to media inquiries.

.