Kevin Creg Email & Phone Number

Indianapolis, Indiana

Indianapolis, Indiana Area

Mortgage loan originator, forward lending & purchases

Indianapolis, Indiana Area

Develop marketing campaigns for healthcare providers utilizing Angie’s List to increase patient volume and revenue. Consult healthcare professionals on patient care data collection and analysis in order to improve the quality of their patient care and subsequently their online reputation. Responsible for marketing Angie’s List advertising services and products to health and wellness providers, health care systems and other service providers across the country.

Develop client relationships by managing a client-focused business unit that ensures we deliver client value and delivery excellence and performing regular onsite client business reviews with Executive and Director level management at major healthcare providers. Identify opportunities to maximize revenues, reduce/reallocate staffing and increase overall efficiencies in the revenue cycle departments. Presentations for product and service solutions from other business unit leaders from our parent company, Ingenix, are often included. Execute on promises to clients by building a systematic process that ensures operational transparency, allowing obstacles to be clearly and quickly identified and resolved. Deliver on internal operating income goals by maximizing ROI and cost containment efficiency for AIM by meeting/exceeding established revenue budgets, reducing overall costs by managing travel expenses and temporary labor costs, maintaining and growing current provider clientele to eliminate lost revenue and realize territory growth and keeping employees engaged to eliminate staff turnover and associated costs of replacements. Provide strategic leadership and support to a team of Assistant Regional Directors and Regional Account Managers responsible for providing high quality, efficient and industry compliant solutions to major healthcare providers in Indiana and Ohio. Management responsibilities include hiring, employee training/development, annual reviews and on-going performance evaluations, developing knowledge base and skill sets to ensure high quality execution and engaging employees to keep top talent.

Assisted the Regional Director in providing strategic leadership and support to a team of Regional Account Managers (employees) responsible for efficient and accurate resolution of errant paid medical claims in accordance with all applicable laws, regulations and policies for many of the major Healthcare Providers in Indiana. Held monthly on-site business reviews with the Director's of Revenue Cycle within these major healthcare in which root-cause and trend analysis, business goal attainment and opportunities for increased efficiencies were presented. Established quality, production and revenue goals for each employee that would ensure the client expectations and our company goals were exceeded. Interviewed, hired, trained and completed ongoing development of employee's knowledge base and skill sets in one-on-one and remote environments. Responsible for projecting and reporting monthly production and revenue attainment to the Regional Director and other Operational Leaders in the company.

Analyzed errant paid medical claims on behalf of hundreds of payers for a major Healthcare Provider. Delivered professionally written claim reviews to payers and providers which allowed for quick and efficient resolution to errant claim issues. Collaborated with provider staff, within the revenue cycle department, to establish best practices and processes which led to more efficient and timely claim reviews, improving their government compliance and patient satisfaction.

Duties included: correlating, packaging and distributing newspapers and advertisements in a time sensitive manner while maintaining customer satisfaction and customer retention.

Staffed, trained, and managed front office personnel; cash and credit card reconciliation, bank deposits, change machine collection and recording, house account postings and group banquet postings. Groups and conventions were a major function of the position and required coordinating events with all other departments and outside vendors. Banquet setup/breakdown, bartending/bar backing, kitchen plate-up, housekeeping and maintenance. Hotel manager on alternating weekends and holidays.

Bachelors Of Business Administration, Finance

Activities and Societies: National Scholars Honor Society Member

General Study