I am a former results-driven Owner, CEO, COO and executive with a broad range of experience from Fortune 100 to start ups. Excited to be working in the SMB market helping owners drive changes in themselves and their businesses to achieve their professional and personal objectives.Cogent Analytics, LLC employs our internal collective business expertise to assist our valued business clients. We ensure each client we serve provides products and services for their customers in the most efficient and profitable manner possible. We are dedicated to helping business leaders who are willing to embrace change so they may create new perspectives and viewpoints related to their business environment to assure success.

Bridges Innovation works with startups and large organizations to focus on product market fit for new and existing products driving a customer centered focus on innovation, sales development and operational efficiencies. By leveraging existing, discovering competitive advantages and focusing sales efforts, my clients increase revenue and reduce costs.

I had the unique opportunity to lead the start-up of an innovative enterprise software company; together with my executive, sales, and engineering teams, we grew revenue to $1.5MIL with 15 team members and high-profile Fortune 500 clients (adidas, GE, P&G, Toyota, Boston Consulting Group, etc.). In addition, we grew the client base from 0 to 35 in 2 years while guiding the creation of a more flexible architecture and launching a mobile version. **Selected Achievements**► Led projects to create new software framework via design thinking methodology. Supported engineering, sales, and marketing teams to focus on client needs and design/sell product to fit those needs.► Created business model to focus on customer success when aligning product, concept, prototype, and market.► Product Development: Optimized user experience via whiteboarding and collaboration, while securing funding.► Client Service: Focused on customer service across all departments. Aligned product with client needs.► Business Strategy: Supported future exponential growth by attaining low churn and rapid customer acquisition.

In this role, I guided the Executive Management Group of SaaS innovation platform to develop business plan, establish organizational structure, improve operations, and execute services. We were able to achieve 288% revenue growth (from $9MIL to $26MIL).**Selected Achievements**► Slashed churn and boosted customer retention from 80% to 97.5%: Integrated our support team into customer launch programs, providing access from strategy discussion to execution and results evaluation.► Executive Responsibility for 3 largest revenue accounts: Led team through final security, legal, financial reviews and provided sponsored joint quarterly updates on program expansion across enterprise rollouts.► Launched $6.5MIL Strategic Services revenue stream and increased client value 5x by integrating with customer innovation teams and solidifying service client success stories.► Created new partner program with $1MIL quarterly sales; built team of 20 to ensure stable core revenue, increase organic growth, reduce churn, and expand enterprise solutions. ► Re-aligned Customer Success Manager profile with customer needs to offer complex solutions, increase product penetration, and provide live support for consistent client interactions and perceived value.

In this executive management role, I transformed a small software reseller into a growing services company with a regional presence. I was able to achieve competitive differentiation by training and guiding engineering and sales staff for client retention and new client acquisition.**Selected Achievements**► Rebuilt sales and marketing teams to establish IT Services arm (compute & storage architecture, backup & recovery, etc.). Built management team with new executives and directors to create functional regional leadership.► Achieved sustainable 81% margin growth by maximizing backend rebates while differentiating in services.► Reached $5.9MIL in new revenue by refocusing call center role from support to sales generation.

CAREER PROGRESSION AT SUN: Sales Representative – Manager of Corporate Market Development – District Sales Manager – Director of Western US Territory**Selected Achievements**► Drove company platform revenue with full P&L responsibility, $750MIL revenue stream, and team of 70+ with consistent promotion to roles of increasing responsibility:► Identified key weaknesses of Independent Software Vendor (ISV) platform, pinpointed scalability issues, and corrected by development on Sun Solaris platform. ► Increased Sybase position 18% (from 27% to 32%). Expanded Solaris platform for I2, Manugistics, and JD Edwards ISVs. ► Determined missed revenue opportunities and opened new revenue streams by fully utilizing platform and aligning marketing message. ► Conducted sales presentations to demonstrate value and increase customer confidence in Sun platform. ** 7x SunRise Club award recipient ** America’s District Manager of the Year ** America’s Director of the Year **