Kevin Smith Email & Phone Number
@neonone.com
LinkedIn matched
Who is Kevin Smith? Overview
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Kevin Smith is listed as Senior Fraud Support Specialist at Neon One, a company with 176 employees, based in Houston, Texas, United States. AeroLeads shows a work email signal at neonone.com and a matched LinkedIn profile for Kevin Smith.
Kevin Smith previously worked as Senior Support Specialist (Neon Pay) at Neon One and Support Specialist - Neon Pay at Neon One. Kevin Smith holds Bachelor Of Science - Bs from Western Governors University.
Email format at Neon One
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AeroLeads found 2 current-domain work email signals for Kevin Smith. Compare company email patterns before reaching out.
About Kevin Smith
Over 5 years of technical experience supporting customers of SaaS businesses. Currently working on completing a B.S. in Software Engineering
Listed skills include Leadership, Customer Experience, Retail, Microsoft Powerpoint, and 18 others.
Kevin Smith's current company
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Kevin Smith work experience
A career timeline built from the work history available for this profile.
Senior Support Specialist (Neon Pay)
Current
Support Specialist - Neon Pay
CurrentResponding to customer inquiries and providing support through ZendeskWorking with third-party processing partners to resolve issues and ensure smooth transactionsReviewing customer transaction data and identifying potential risk issuesValidating merchant accounts and implementing anti-fraud measures, such as captcha and IP blockingTroubleshooting website.
Customer Success Advocate Iii
Provided exceptional support to customers over chat, email, and phone regarding payments, product problems, and general client concerns.Troubleshoot website platform issues as well as API integrations with accounting software (QuickBooks Desktop, Sage, Intact, NetSuite, ETC) over team viewer and zoom.
Technical Support Agent
- Analyzed incidents and responded to end-users with a solution or escalated it to the other IT teams.
- iOS, macOS, & Android troubleshooting
- Educating partners on city permit policies and ordinances
- Contractor payment reviewalInternal document management and approval
- Responsible for receiving incidents and requests from end-users
- Internal knowledge database management
Shift Lead
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performanceResolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
Customer Service Representative
- Provides excellent customer service by answering product-related questions, locating products, and helping Customers as needed
- Minimizes shrink through careful handling of product
- Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation
Colleagues at Neon One
Other employees you can reach at neonone.com. View company contacts for 176 employees →
Laura Block
Colleague at Neon One
Logan, Utah, United States, United States
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NX
Na Xiong
Colleague at Neon One
Greater Minneapolis-St. Paul Area, United States
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ND
Nikki Diehl
Colleague at Neon One
Greater Chicago Area, United States
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NH
Nick Hillstrom
Colleague at Neon One
Golden, Colorado, United States, United States
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DD
Darla Demontesquiou
Colleague at Neon One
Charlotte, North Carolina, United States, United States
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ZK
Zachary Korotko
Colleague at Neon One
Greater Chicago Area, United States
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CS
Claudia Stan
Colleague at Neon One
Glenview, Illinois, United States, United States
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AG
Antonio Giordano
Colleague at Neon One
San Francisco Bay Area, United States
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CS
Christy Schultz
Colleague at Neon One
Elmwood Park, Illinois, United States, United States
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ET
Esther Triana
Colleague at Neon One
Miami-Fort Lauderdale Area, United States
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Kevin Smith education
Bachelor Of Science - Bs
Diploma
Frequently asked questions about Kevin Smith
Quick answers generated from the profile data available on this page.
What company does Kevin Smith work for?
Kevin Smith works for Neon One.
What is Kevin Smith's role at Neon One?
Kevin Smith is listed as Senior Fraud Support Specialist at Neon One.
What is Kevin Smith's email address?
AeroLeads has found 2 work email signals at @neonone.com for Kevin Smith at Neon One.
Where is Kevin Smith based?
Kevin Smith is based in Houston, Texas, United States while working with Neon One.
What companies has Kevin Smith worked for?
Kevin Smith has worked for Neon One, Bill.Com, Uber, The Piada Group, and Heb.
Who are Kevin Smith's colleagues at Neon One?
Kevin Smith's colleagues at Neon One include Laura Block, Na Xiong, Nikki Diehl, Nick Hillstrom, and Darla Demontesquiou.
How can I contact Kevin Smith?
You can use AeroLeads to view verified contact signals for Kevin Smith at Neon One, including work email, phone, and LinkedIn data when available.
What schools did Kevin Smith attend?
Kevin Smith holds Bachelor Of Science - Bs from Western Governors University.
What skills is Kevin Smith known for?
Kevin Smith is listed with skills including Leadership, Customer Experience, Retail, Microsoft Powerpoint, Event Planning, Jira, Team Leadership, and Microsoft Office.
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