AeroLeads people directory · profile
Kevin Smith Email & Phone Number
Senior Fraud Support Specialist
at
Neon One
2 work emails found
@neonone.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Fraud Support Specialist
Location
Houston, Texas, United States
Company size
Who is Kevin Smith? Overview
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Quick answer
Kevin Smith is listed as Senior Fraud Support Specialist at Neon One, a with 176 employees, based in Houston, Texas, United States. AeroLeads shows a work email signal at neonone.com and a matched LinkedIn profile for Kevin Smith.
Kevin Smith previously worked as Senior Support Specialist (Neon Pay) at Neon One and Support Specialist - Neon Pay at Neon One. Kevin Smith holds Bachelor Of Science - Bs from Western Governors University.
Company email context
Email format at Neon One
This section adds company-level context without repeating Kevin Smith's masked contact details.
{first_initial}{last}@neonone.com
92% confidence
AeroLeads found 2 current-domain work email signals for Kevin Smith. Compare company email patterns before reaching out.
Profile bio
About Kevin Smith
Over 5 years of technical experience supporting customers of SaaS businesses. Currently working on completing a B.S. in Software Engineering
Listed skills include Leadership, Customer Experience, Retail, Microsoft Powerpoint, and 18 others.
Current workplace
Kevin Smith's current company
Company context helps verify the profile and gives searchers a useful next step.
Neon One
7 roles
Kevin Smith work experience
A career timeline built from the work history available for this profile.
Senior Support Specialist (Neon Pay)
Current
Jun 2024 - Present
Support Specialist - Neon Pay
CurrentResponding to customer inquiries and providing support through ZendeskWorking with third-party processing partners to resolve issues and ensure smooth transactionsReviewing customer transaction data and identifying potential risk issuesValidating merchant accounts and implementing anti-fraud measures, such as captcha and IP blockingTroubleshooting website bugs using Chrome DevToolsEscalating application issues to the product lead or developer team using Slack and JiraCreating internal and customer-facing documentation to improve the overall support process.
Mar 2022 - Present
Customer Success Advocate Iii
Provided exceptional support to customers over chat, email, and phone regarding payments, product problems, and general client concerns.Troubleshoot website platform issues as well as API integrations with accounting software (QuickBooks Desktop, Sage, Intact, NetSuite, ETC) over team viewer and zoom.
Jan 2020 - Dec 2021
Technical Support Agent
•Analyzed incidents and responded to end-users with a solution or escalated it to the other IT teams.•iOS, macOS, & Android troubleshooting•Educating partners on city permit policies and ordinances•Contractor payment reviewalInternal document management and approval •Responsible for receiving incidents and requests from end-users•Internal knowledge database management
Dec 2016 - Jan 2020
Shift Lead
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performanceResolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
Sep 2015 - Mar 2017
Customer Service Representative
Heb
•Provides excellent customer service by answering product-related questions, locating products, and helping Customers as needed•Minimizes shrink through careful handling of product•Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation
Jun 2013 - Aug 2015
Team & coworkers
Colleagues at Neon One
Other employees you can reach at neonone.com. View company contacts for 176 employees →
ND
Nikki Diehl
Colleague at Neon OneGreater Chicago Area, United States
View →
CD
Carlos Desroses
Colleague at Neon OneLos Angeles Metropolitan Area, United States
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CH
Connor Hanneken
Colleague at Neon OneChicago, Illinois, United States
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JR
Jordan Rupp
Colleague at Neon OnePocatello, Idaho, United States
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CA
Cherise Arrendale
Colleague at Neon OneLexington, South Carolina, United States
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CS
Claudia Stan
Colleague at Neon OneGlenview, Illinois, United States
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RC
Robert Clayton
Colleague at Neon OneDallas, Texas, United States
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MO
Mike O'Neill
Colleague at Neon OnePittsburgh, Pennsylvania, United States
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NN
Natalie Newendyke
Colleague at Neon OneLos Angeles Metropolitan Area, United States
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NX
Na Xiong
Colleague at Neon OneGreater Minneapolis-St. Paul Area, United States
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Nikki Diehl
Colleague at Neon OneGreater Chicago Area, United States
View →
CD
Carlos Desroses
Colleague at Neon OneLos Angeles Metropolitan Area, United States
View →
CH
Connor Hanneken
Colleague at Neon OneChicago, Illinois, United States
View →
JR
Jordan Rupp
Colleague at Neon OnePocatello, Idaho, United States
View →
CA
Cherise Arrendale
Colleague at Neon OneLexington, South Carolina, United States
View →
CS
Claudia Stan
Colleague at Neon OneGlenview, Illinois, United States
View →
RC
Robert Clayton
Colleague at Neon OneDallas, Texas, United States
View →
MO
Mike O'Neill
Colleague at Neon OnePittsburgh, Pennsylvania, United States
View →
NN
Natalie Newendyke
Colleague at Neon OneLos Angeles Metropolitan Area, United States
View →
NX
Na Xiong
Colleague at Neon OneGreater Minneapolis-St. Paul Area, United States
View →
2 education records
Kevin Smith education
Bachelor Of Science - Bs
Diploma
Waltrip Highschool
FAQ
Frequently asked questions about Kevin Smith
Quick answers generated from the profile data available on this page.
What company does Kevin Smith work for?
Kevin Smith works for Neon One.
What is Kevin Smith's role at Neon One?
Kevin Smith is listed as Senior Fraud Support Specialist at Neon One.
What is Kevin Smith's email address?
AeroLeads has found 2 work email signals at @neonone.com for Kevin Smith at Neon One.
Where is Kevin Smith based?
Kevin Smith is based in Houston, Texas, United States while working with Neon One.
What companies has Kevin Smith worked for?
Kevin Smith has worked for Neon One, Bill.Com, Uber, The Piada Group, and Heb.
Who are Kevin Smith's colleagues at Neon One?
Kevin Smith's colleagues at Neon One include Nikki Diehl, Carlos Desroses, Connor Hanneken, Jordan Rupp, and Cherise Arrendale.
How can I contact Kevin Smith?
You can use AeroLeads to view verified contact signals for Kevin Smith at Neon One, including work email, phone, and LinkedIn data when available.
What schools did Kevin Smith attend?
Kevin Smith holds Bachelor Of Science - Bs from Western Governors University.
What skills is Kevin Smith known for?
Kevin Smith is listed with skills including Leadership, Customer Experience, Retail, Microsoft Powerpoint, Event Planning, Jira, Team Leadership, and Microsoft Office.
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