Kevin Devin Email & Phone Number

Renton, Wa, Us

Responsible for planning, developing, managing, and executing national training programs for PACCAR Parts products, systems, and services across Kenworth and Peterbilt dealers, TRP Stores, and special market initiatives in the United States and Canada, as well as supporting the Mexico Marketing team. Oversee third-party training suppliers, manage budgets and service training programs, and lead a team of training professionals.

Charlotte, North Carolina, Us

Privileged to have led an awesome team of Instructional Designers and Developers in the design, development and deployment of training content for Honeywell Building Technologies (HBT)'s global customer-base encompassing the Fire, Security, BMS, and Projects & Services businesses.

Charlotte, North Carolina, Us

Responsible for the deployment, adoption, execution, and maturity of knowledge management processes and Knowledge Centered Services (KCS) across Honeywell Building Technology’s (HBT) Customer Experience (CX) organization.Lead the HBT CX organization’s Knowledge Management function and provide oversight to all activities supporting Knowledge Management and KCS adoption, including the strategy, content roadmap, technology, quality standards, roles and responsibilities, and continuous improvement.

Charlotte, North Carolina, Us

Scope of responsibilities narrowed to focus solely on training development and delivery to the multiple BMS businesses within Honeywell Building Technologies (HBT) specifically focused on the North American region. Transitional period to a global focus of newly created Learning & Enablement team within HBT.

Charlotte, North Carolina, Us

Lead a team of trainers, curriculum developers, technical writers, and outsourced training & technical writing resources for the businesses that make up BMS North America business. Manage, direct and monitor the design, development, and implementation of training curriculum, training needs assessments, multimedia productions, and/or simulations. Review student training evaluations and direct any need for improvements to training and the student experience.Responsible for ensuring accuracy and maintaining standards for the technical documentation team, provide guidance to build documentation skills within the organization. Guide the documentation team in the development of upcoming features as part of the product release cycle, learning functionality, understanding use cases to help people leverage our products in their own contexts, assessing documentation needs, and delivering drafts within a fast-moving, agile environment

Charlotte, North Carolina, Us

Led a multi-disciplined team including training, technical documentation and technical support for the Alerton and Trend Dealer Business. Team served the dealer channels by configuring and delivering the relevant information necessary for the channel partners’ employee base to effectively and proficiently sell and deliver the Alerton and Trend systems into the market place.

Charlotte, North Carolina, Us

Manage workload of the training team for both the Alerton and Trend brands for both classroom instructors as well as eLearning functions.

Charlotte, North Carolina, Us

Produce and develop e-learning solutions including, but not limited to, training, tutorials, seminars, and web/podcasts.

Charlotte, North Carolina, Us

2nd level support for corporate IS

Reston, Va, Us