Kevin Do Email & Phone Number

Cincinnati, Oh, Us

Roanoke, Virginia, United States

• Managed two Assisted Living Communities in Florida and Virginia, which included six departments and 50+ team members. Oversaw spending and budgets for each department, while also acting as a liaison to corporate and 150+ residents during resident town halls and day-to-day operations. • Created and presented Q2 operational report for Virginia’s Assisted Living Community by, outlining budgets, retention of staff, evaluations of departments, and special events during the quarter to the President and CEO of the organization. • Partnered with the Executive Director to decrease residential uncertainty due to constant turnover in leadership positions through increased transparency in policy changes, one-on-one meetings, and addressing concerns using effective communication tools with residents during dining hours.

Allentown, Pennsylvania, United States

• Worked with the Provider Services and Recruitment team to onboard 350+ advanced practitioners. Conducted biweekly meetings with the Network’s Central Verification Office to ensure proper credentialing, licensure, and background checks for incoming providers. • Joined the Onboarding Liaison for Physicians and the Head of the Retention team to construct and present findings outlining the Physician and Advanced Practitioner hiring and onboarding process to the entirety of the HR department within a two-month timeframe. • Supported Retention Specialist in creating gift baskets for new advanced practitioners to improve provider onboarding experience.

Allentown, Pennsylvania, United States

• Supported the Coordinator of Volunteer Services through various project initiatives, while obtaining experience in customer service and patient experience. • Created 150+ hospice orientation packets for the organization, which included participating in orienting potential enrollees regarding the benefits of Compassus and the value they bring to a client during difficult times. • Restructured the hospice orientation packet creation process to increase efficiency due to the number of potential hospice enrollees.

Westport, Connecticut, United States

• Provided care for residents suffering from mental diseases such as Dementia by assisting in activities of daily living, such as feeding, transporting, dressing, and performing daily tasks. Monitored and documented vital signs such as heart rate and body temperature, and reported back to residential care Charge Nurse. • Increased resident mobility through participation in various activities and assistance with ambulation around the Assisted Living Facility. • Established rapport with residents and families in order to establish transparency in care through phone calls and understanding resident’s concerns.

Fairfield, Connecticut, United States

Master'S Degree, Health Services Administration, 3.571

Bachelor'S Degree, Health/Health Care Administration/Management

Bachelor'S Degree, Biology, General

High School Diploma