Kevin Douglas-Powell Email & Phone Number

Mississauga, Ontario

• Provide computer help desk support and technical training on hardware and software to end users. • Troubleshoot Mac and Windows software and hardware for end users via phone, email. • Troubleshoot iPhone and Android mobile phones, and other related hardware in-office, such as printers. • Set up the mobile phone, Lotus email, VPN, and internet access for users via secure company network. • Provision new equipment for end-users. • Educate new hires on new software and technology related procedures.• Perform set-ups, break-downs, and transports of equipment, such as monitors and desks on an as-needed basis for new and existing end users. • implements new internal procedures to improve office procedures. • Provide overall management in daily administration, asset distribution, and shipping. • Manage warehouse inventory to facilitate proper handling and distribution of merchandise. • Manage and troubleshoots audiovisual software, hardware, and equipment to ensure teleconferencing and videoconferencing calls run smoothly. • Assist in network troubleshooting.

Brampton

- Loading fully packaged skids onto awaiting empty trailers. - Offloading full trailers onto cross-dock-Following inventory list, order sheets and bills to ensure proper delivery and load up of skids for transport- Various warehouse duties which included forklift checks, and proper cleaning and maintenance of warehouse

8026 Torbram Rd, Brampton, On L6T 3T2

- Loading fully packaged skids onto awaiting empty trailers. - Offloading of ordered skids- Following inventory list, order sheets and bills to ensure proper delivery and load up of skids for transport to various customers- Entering and filing of data (including: Bill of lading, Customer receipts, Purchase orders)- Key holder (Making sure warehouse is locked and secured when leaving warehouse for the day or break)- Alternate shipping including processing orders to be received through Purolator and UPS over the web-Various warehouse duties which included forklift checks, and proper cleaning and maintenance of warehouse

265 Rutherford Rd S, Brampton, On L6W 1V9

- Loading fully packaged skids onto awaiting empty trailers. - Offloading full trailers onto cross-dock-Following inventory list, order sheets and bills to ensure proper delivery and load up of skids for transport- Various warehouse duties which included forklift checks, and proper cleaning and maintenance of warehouse

547 Steeles Avenue East #4 Brampton On L6W 4S2

- Recycler – Sorting and proper disposal of used, damaged, and working goods- Helping out in warehouse with supplies, garbage’s, and multiple hands on tasks- Signing of all packages delivered.- Proper weighing and marking of carts before processing- Forklift Operator - Receiving inbound / Outbound trucks and deliveries- Proper documentation of various information/ Data entry - Sorting through various donated items for pricing

25 Peel Centre Dr, Brampton, On L6T 3R5

- Stocked shelves in both dairy and non-food aisle- Unloaded inbound / outbound grocery trailer- Receiving inbound / outbound trucks and deliveries- Helping with customer carry outs- Receiving of carts from the parking lot

2250 North Park Drive, Brampton, On L6S 5M4

- Loaded skids with the right products and loaded them on to trailers- Re-packaging of skids that either contained wrong items or was not structured properly- Working a manifest of what is to be shipped or received

55 Auction Lane Brampton, On, L6T 5P4

–Drove a variety of cars through auction lane as well as the on site detail shop

Google It Support Professional Certificate, Information Technology

14-week in-class training with hands-on experience including: Assemble computer components based on customer requirements Install.

Business, Management, Marketing, And Related Support Services

Business Marketing