Kevin D. Thornton, Csm, Acsm, Cpo
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Kevin D. Thornton, Csm, Acsm, Cpo Email & Phone Number

Thinker, eCommerce Digital/Technical Web/App Project/Program Manager, Employee Advocate, Advanced Certified Scrum Master, Certified Product Owner at RCG Global Services
Location: Altamonte Springs, Florida, United States 20 work roles 1 school
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Role
Thinker, eCommerce Digital/Technical Web/App Project/Program Manager, Employee Advocate, Advanced Certified Scrum Master, Certified Product Owner
Location
Altamonte Springs, Florida, United States
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Kevin D. Thornton, Csm, Acsm, Cpo is listed as Thinker, eCommerce Digital/Technical Web/App Project/Program Manager, Employee Advocate, Advanced Certified Scrum Master, Certified Product Owner at RCG Global Services, a with 1002 employees, based in Altamonte Springs, Florida, United States. AeroLeads shows a matched LinkedIn profile for Kevin D. Thornton, Csm, Acsm, Cpo.

Kevin D. Thornton, Csm, Acsm, Cpo previously worked as Project Manager at Rcg Global Services and Project Management Consultant at Kevin D Thornton & Associates. Kevin D. Thornton, Csm, Acsm, Cpo holds Speech from Louisiana Tech University.

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Email format at RCG Global Services

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RCG Global Services

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About Kevin D. Thornton, Csm, Acsm, Cpo

Project and Program Manager with 20+ years of experience in the technical, strategic and creative development of online, mobile, direct, and face-to-face marketing and ecommerce programs in various industries including hospitality and tourism, trade show and event production, retail, media and entertainment.

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Kevin D. Thornton, Csm, Acsm, Cpo's current company

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RCG Global Services
Rcg Global Services
Thinker, eCommerce Digital/Technical Web/App Project/Program Manager, Employee Advocate, Advanced Certified Scrum Master, Certified Product Owner
iselin, new jersey, united states
Employees
1002
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20 roles

Kevin D. Thornton, Csm, Acsm, Cpo work experience

A career timeline built from the work history available for this profile.

Project Manager

Current

Greater Orlando, Florida, United States

• Validate program vision, goals, scope, value proposition with Project director & Program Manager• Define program sub-component project plan(s), resources & timeline• Review project plans(s) with Project Director/Program Manager and all other team members involved in the project activities• Collaborate to define the measures upon which the project will be evaluated at its completion• Monitor the progress of the project and make adjustments as necessary to ensure the successful completion• Proactively identify project risks, resolution steps and escalation needs• Foster collaborative working relationships based on common vision, goals, and objectives• Organize and facilitate meetings with the project team, driving clear goals and agendas, and timely follow-up on action items• Establish a communication schedule to update stakeholders on the progress, status and success metrics of the project and key deliverables• Review the quality of the work completed with the project team/leadership on a regular basis to ensure that it meets the project standards

Jul 2024 - Present

Project Management Consultant

Kevin D Thornton & Associates

Orlando, Florida, United States

Private Client list for on-demand concept development of various programs and projects• Insured through biBerk for General Liability at $1 million with supplemental Digital Liability coverage at $1 million• Expert knowledge in general management, online marketing programs and Front End Web/Mobile Applicationdevelopment with proven project management, human resource, sales and accounting skills• Enhance the organization's financial success with revenue generating Customer/Guest/Employee facing digital properties• Employee focused programs dedicated to holistic work/life balance leveraging tax code and partner relationships

Apr 2023 - Mar 2024

Ecommerce Project Manager, Program Manager Disney Vacation Club (Projects/Sustainment/Enhancements)

Celebration, Fl

Projects and Programs:Walt Disney World Tickets and Annual Passes, Disneyland Resort Tickets and Annual Passes, Walt Disney World Resorts Reservations, Disney Vacation Club Reservations and Sales Program Manager, Disney Cruise Line Reservations and Sales (mobile order), ESPN Wide World of Sports Marketing and Reservations, Disney’s Weddings and Honeymoons Marketing and Administration Panel, FASTPASS+ Projects and Redesign and Administration Panel, CMR and Analytics Integration• Establish project scope and validate business/technical requirements using input from Product Owners and subject matter experts to lead the exploration, evaluation, and design of technical solutions• Formulate objectives, plan project life-cycle and define resource requirements to implement web solutions• Monitor project progress, track action items, conduct design and implementation reviews, resolve issues, escalating issues to appropriate authority and coordinate requirements with interested departments• Develop and complete test plans and maintain project/technical documentation• Monitor expenses, resource allocations and implement cost-saving actions while exploring opportunities to add value to projects and programs

Nov 2016 - Apr 2021

Catering And Events Setup

Greater Orlando, Florida, United States

• Catering host performing setup, delivery, cooking and serving to small and large groups of Corporate and Private clients (i.e. weddings, Employee Appreciation events, celebrations, parties)

Mar 2014 - Dec 2016

Project Manager, Project Delivery Manager, Senior Manager (Contracted To The Walt Disney Company)

Celebration, Florida, United States

Projects and Programs:Disney Destinations eBrochure, Disney Vacation Club Sustainment and Enhancements, Disney Cruise Line Sustainment, Golden Oak, Disney’s Weddings and Honeymoons, Youth Education Series• Performed all duties of Project Manager for Disney Destinations eBrochure project • Served as one of the Delivery Managers RCG Global Services' Walt Disney Company contracts• Performed screening interviews for open and future Developer, Project Manager, Quality Assurance (QA), and Product Analyst/Owner candidates to staff contracts for RCG Clients worldwide

Oct 2015 - Nov 2016

Product Manager / Web Account Manager (Contracted To The Walt Disney Company)

Celebration, Florida, United States

Projects and Programs:Disney Parks and Resorts Digital liaison to Disney Vacation Club, Disney Youth Programs, Disney Weddings, runDisney, and ESPN Wide World of Sports Complex Marketing Partners• Executed online solutions to deliver against business goals and strategic initiatives• Manage Partner expectations to address priorities and conflicts across multiple WDP&R businesses• Create project briefs, develop documentation of business requirements, user stories, feature development to support marketing tactics• Support the execution of creative assets such as visual design, content strategy and copy to ensure adherence to strategic and development guidelines• Escalate any issues that could impact the budget, timeline, strategic vision and priority shifts

May 2014 - Oct 2015

Marketing Consultant

Connection Hrm

Orlando, Florida Area

• Managed design and production of online and traditional marketing collateral• Developed and executed ad buys including ad creation for radio, print, and online media• Produced and coordinated promotional events, blogger previews, moderated webinars, and online town halls

Mar 2013 - May 2014

Senior Manager/Project Manager (Contract, Full Time)

Orlando, Fl

Projects and Programs:Walt Disney Parks and Resorts Travel Trade, Disney Vacation Club Sweepstakes, Honda Winter Giveaway, MySpace Sweepstakes and Promotions, Toyota 100 Cars for Good, Experience Kissimmee• Managed E-Learning module development, usability analysis and revision management for primary travel trade targeted courses, coordinated module reviews and revision schedule to maintain timeline and adhere to stringent brand identity and standards• Assisted Distribution Planning and Marketing in redesign functionality of proprietary learning platform• Appointed to various projects within The Walt Disney Company Sales and Travel Organization requiring research and investigation of previous contract, accounting, data upload and production issues to ascertain appropriate vendor resolutions• Served as liaison between developer and client to provide strong strategic and creative direction to ensure effective communication of content• Managed assets, developed and executed integrated marketing programs as they relate to contest and sweepstakes administration• Incorporated social media, brand activation and engagement into promotions for high profile national clients in entertainment, hospitality and tourism industries• Reviewed promotional marketing collateral applying industry best practices to mitigate overall risk and liability

Apr 2011 - Jun 2013

Director Of Marketing

Diamond Ice Prints Llc

• Managed the concept, design and development of e-commerce web site, packaging materials, in-store displays, print ads and online campaigns• Analyzed customer segments to identify effective opportunities for increased sales.• Worked to provide strong strategic and creative direction to ensure effective communication to both individual and corporate customers• Developed and executed local and national promotional opportunities and partnerships

Sep 2008 - Mar 2011

Project Manager "Idea Shaper"​

Orlando, Florida Area

• Managed strategic marketing design in trade show and event arena• Developed “Big Ideas” for proposals integrating design and attendee experience in overall marketing objectives• Facilitated communication between account executive / creative services• Maintained overhead budgets, expense management and vendor selection

Feb 2007 - Jul 2008

Account Manager, Advertising & Promotions

Watermark Media, Inc.

Orlando, Florida Area

• Prospected and maintained relationships with local advertisers and national advertising agencies• Directed creation of ad units and developed custom copy for advertisers

Feb 2003 - Mar 2007

Customer Service, Tour Guide

Orlando, Florida, United States

• Phone customer service taking calls from Guest Services and Concierge at Partner Hotels to finalize booking and scheduling for menu of tours hosted by Gator Tours Tour Guides (i.e. Kennedy Space Center, Everglades, Shopping, Space Shuttle Launches, etc. • Driver and Tour Guide for above mentioned tours and coordinator for hotel pickups and returns

Sep 2002 - Feb 2003

Concierge/Ticket Sales

Orlando, Florida, United States

• Destination Universal employee onsite at Partner Hotels at concierge desk to promote and sell Universal Orlando Park Tickets and Events• Booked dining, tour and event reservations for guests at Partner Hotels in a concierge role• General guest service for directions, recommendations and transportation options in the Greater Orlando and State of Florida areas

Jul 2002 - Jan 2003

Booking Agent

New York, New York, United States

• Developed profitable sales strategy for multiple annual touring productions including: STOMP, CATS, Chicago: The Musical, The Sound of Music, South Pacific, Tap Dogs, Copenhagen• Negotiated contracts and technical addendum for National Tours of Revivals, Broadway and Off-Broadway Musicals• Demonstrated success with cultivating and managing accounts of executive and programming directors across theatrical, cultural and arena facilities across North America• Acted as lead liaison and coordinator with cross functional teams (Operations, Sales, Marketing, Finance) ensuring successful and on-time execution of marketing plans, ticket sales and management of the contract department

Oct 2001 - May 2002

Assistant To The President, Company Manager (Assistant And Sub)

Troika Entertainment

Rockville, Md

• Coordinated press junkets with Marketing Staff for talent (Celebrity, Actor's Equity, and non-union) and tech team (IATSE and non-union)• Coordinated and booked travel for cast and crew for "one-nighter" and "sit-down" national tours of musicals• Reconciled daily and weekly box office sales reports against negotiated contracts with theatrical, cultural and arena venues• Planned pre- and post-show galas and promotional events

Apr 2000 - Jul 2001

Account Manager, Staffing Supervisor

New York, New York, United States

• Maintained relationships with long term clients through interview and placement of qualified candidates appropriate in temporary, temp-to-perm and direct hire roles in various companies in the greater NYC area• Responsible for new business acquisition• Recruited and screened applicants for temporary pool for future placement• Managed ongoing employment of candidates placed in temporary roles

Sep 1998 - Feb 2000

Attractions Host, Character Performer, Trainer, Merchandise Host, Parking Host, Turnstiles Host

Lake Beuna Vista, Fl

• Character Performer at the Magic Kingdom• Attractions host/trainer at The Great Movie Ride, Disney/MGM Studios• Cross-utilized in merchandise and as picked up overtime shifts as Super Greeter at the Disney/MGM Studios and Parking Host/Turnstiles at Typhoon Lagoon

Aug 1995 - Feb 1998

Front Desk

Summerfield Suites (Acquired By Hyatt)

Greater Orlando, Florida, United States

• Checking guests in and out of their rooms• Answering questions and providing information to guests• Coordinating amenities and responding to customer needs• Blocking inventory of vacancies, reservations and room assignments• Fielding calls from guests and helping visitors check into their rooms

Sep 1995 - Jan 1996

Scribe/Administrative Assistant

Ruston, La

• Attended class with disabled student, taking notes of lectures• Administrative duties associated with the dormitory at Louisiana Tech University for disabled students, including reception, attendant/scribe scheduling and payroll of attendant/scribe staff

Sep 1992 - Aug 1993

Lifeguard

Delhi, Louisiana, United States

• Lifeguard Certified• First Aid/CPR Certified• Cash Handling for admission• Taught swimming lessons privately

May 1989 - Aug 1991
Team & coworkers

Colleagues at RCG Global Services

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1 education record

Kevin D. Thornton, Csm, Acsm, Cpo education

FAQ

Frequently asked questions about Kevin D. Thornton, Csm, Acsm, Cpo

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What company does Kevin D. Thornton, Csm, Acsm, Cpo work for?

Kevin D. Thornton, Csm, Acsm, Cpo works for RCG Global Services.

What is Kevin D. Thornton, Csm, Acsm, Cpo's role at RCG Global Services?

Kevin D. Thornton, Csm, Acsm, Cpo is listed as Thinker, eCommerce Digital/Technical Web/App Project/Program Manager, Employee Advocate, Advanced Certified Scrum Master, Certified Product Owner at RCG Global Services.

Where is Kevin D. Thornton, Csm, Acsm, Cpo based?

Kevin D. Thornton, Csm, Acsm, Cpo is based in Altamonte Springs, Florida, United States while working with RCG Global Services.

What companies has Kevin D. Thornton, Csm, Acsm, Cpo worked for?

Kevin D. Thornton, Csm, Acsm, Cpo has worked for Rcg Global Services, Kevin D Thornton & Associates, Disney Parks & Resorts Digital, Sonny'S Bbq, and Aquent.

Who are Kevin D. Thornton, Csm, Acsm, Cpo's colleagues at RCG Global Services?

Kevin D. Thornton, Csm, Acsm, Cpo's colleagues at RCG Global Services include Jeffrey Beltran, Kent Jarold Abulag, Cinderella Dela Cruz, Hadrian Go, and Marlon Brando Galera, Mm.

How can I contact Kevin D. Thornton, Csm, Acsm, Cpo?

You can use AeroLeads to view verified contact signals for Kevin D. Thornton, Csm, Acsm, Cpo at RCG Global Services, including work email, phone, and LinkedIn data when available.

What schools did Kevin D. Thornton, Csm, Acsm, Cpo attend?

Kevin D. Thornton, Csm, Acsm, Cpo holds Speech from Louisiana Tech University.

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