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Kevin Welty Email & Phone Number
Digital Platforms Support Leader
at
Allegion
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Digital Platforms Support Leader
Location
Erie, Colorado, United States
Company size
Who is Kevin Welty? Overview
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Quick answer
Kevin Welty is listed as Digital Platforms Support Leader at Allegion, a company with 4372 employees, based in Erie, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Kevin Welty.
Kevin Welty previously worked as Customer Success Manager at Allegion and Senior Director Technical Support Governance at Hid. Kevin Welty holds Bachelor Of Science - Bs, Social Sciences from Towson University.
Company email context
Email format at Allegion
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Allegion
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Profile bio
About Kevin Welty
With a career in leading support teams, I find there is no challenge too difficult when it comes to improving the Customer Experience.I've led teams that impact all aspects of the post sales Customer lifecycle, from installation to RMA support. I am practical and determined about driving prioritized process and organizational improvements. I strongly believe in developing a Customer focused culture as the guiding principle to all business decisions.As companies go through evolutions, there are always challenges that appear too big to take on. Much of this is due to the reluctance to change the status quo. I thrive when taking on these challenges and bringing them to a successful conclusion.I am adept at navigating teams enthusiastically through challenging transformations, experienced with collaborating across global matrixed environments, and successfully engaging at all levels in an organization to build collective engagement and support.Team Leadership | Analytics | Customer Experience | Strategic PlanningSolution Implementation | Program Management | Customer Insights | Critical ThinkingGlobal Management | Acquisition Integration | Maturity Assessments | Problem SolvingContinuous Improvement | Customer Success | Training
Current workplace
Kevin Welty's current company
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Allegion
7 roles
Kevin Welty work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Senior Director Technical Support Governance
Developed strategy to ensure collaboration and engagement across 6 business areas via an innovative council framework that included C-Suite to manager level representation. Led organizational initiatives in the use of customer facing tools, CRM, phone system, and website.-- Increased customer self-service engagements 30%+ by designing and optimizing.
Jan 2021 - Aug 2023
Senior Director Technical Support
Developed support strategy of 4 global business area support organizations that offered free and paid support offerings. Managed team of 63 staff with 5 direct reports. Implemented continuous improvement objectives for cross-functional collaboration with Engineering, Quality, Product Marketing, and Customer Service. Developed 3- and 5-year strategic.
Jan 2017 - Dec 2020
Director Technical Support
Devised support strategy for 3 regional business area support organizations, overseeing a team of 35 staff members with 6 direct reports. Led development of budgetary and capital expenditure strategy, and Salesforce CRM project requirement alignment for Technical Services organizations, Technical Support, Professional Services, and Pre-Sales.-- Integrated.
Jan 2013 - Dec 2016
Technical Support Manager
Developed support strategy for 2 business area support organizations across three locations. Managed team of 18 staff and 4 direct reports. Assisted in the development of budgetary and capital expenditure strategy. Led reorganization of support organization due to several office closures.-- Identified and implemented process improvements within the.
Jan 2008 - Dec 2012
Technical Support Engineer
-- Provided installation and configuration support for the physical access controllers, readers, and credentials via phone and email channels.-- Developed work instructions for product repairs.-- Supported the Sales organization by providing production functionality demonstrations.-- Supported the Marketing organization by setting up product displays at.
Dec 2004 - Dec 2007
Team & coworkers
Colleagues at Allegion
Other employees you can reach at allegion.com. View company contacts for 4372 employees →
NA
Noel Armendariz
Colleague at Allegion
Colorado Springs, Colorado, United States, United States
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KB
Kayla Brown
Colleague at Allegion
Greater Richmond Region, United States
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BP
Brendt Pung
Colleague at Allegion
Franklin, Tennessee, United States, United States
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RJ
Robert Joyce
Colleague at Allegion
Greater Indianapolis, United States
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CN
Caleb Nanzer
Colleague at Allegion
Indianapolis, Indiana, United States, United States
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MB
Mallory Baltrip (Golden)
Colleague at Allegion
Denver, Colorado, United States, United States
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MK
Matthew Kerfoot
Colleague at Allegion
London, England, United Kingdom, United Kingdom
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JC
Jeff Cook
Colleague at Allegion
Oceanside, California, United States, United States
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MT
Mcevoy Thomas
Colleague at Allegion
Ottawa, Ontario, Canada, Canada
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SD
Scott Dixon
Colleague at Allegion
Greenville, Michigan, United States, United States
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Noel Armendariz
Colleague at Allegion
Colorado Springs, Colorado, United States, United States
View →
KB
Kayla Brown
Colleague at Allegion
Greater Richmond Region, United States
View →
BP
Brendt Pung
Colleague at Allegion
Franklin, Tennessee, United States, United States
View →
RJ
Robert Joyce
Colleague at Allegion
Greater Indianapolis, United States
View →
CN
Caleb Nanzer
Colleague at Allegion
Indianapolis, Indiana, United States, United States
View →
MB
Mallory Baltrip (Golden)
Colleague at Allegion
Denver, Colorado, United States, United States
View →
MK
Matthew Kerfoot
Colleague at Allegion
London, England, United Kingdom, United Kingdom
View →
JC
Jeff Cook
Colleague at Allegion
Oceanside, California, United States, United States
View →
MT
Mcevoy Thomas
Colleague at Allegion
Ottawa, Ontario, Canada, Canada
View →
SD
Scott Dixon
Colleague at Allegion
Greenville, Michigan, United States, United States
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1 education record
Kevin Welty education
FAQ
Frequently asked questions about Kevin Welty
Quick answers generated from the profile data available on this page.
What company does Kevin Welty work for?
Kevin Welty works for Allegion.
What is Kevin Welty's role at Allegion?
Kevin Welty is listed as Digital Platforms Support Leader at Allegion.
Where is Kevin Welty based?
Kevin Welty is based in Erie, Colorado, United States while working with Allegion.
What companies has Kevin Welty worked for?
Kevin Welty has worked for Allegion and Hid.
Who are Kevin Welty's colleagues at Allegion?
Kevin Welty's colleagues at Allegion include Noel Armendariz, Kayla Brown, Brendt Pung, Robert Joyce, and Caleb Nanzer.
How can I contact Kevin Welty?
You can use AeroLeads to view verified contact signals for Kevin Welty at Allegion, including work email, phone, and LinkedIn data when available.
What schools did Kevin Welty attend?
Kevin Welty holds Bachelor Of Science - Bs, Social Sciences from Towson University.
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