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Over 28 years of experience as a hands-on Senior Management Analyst/Consultant (Project Manager), including more than 10 years as Vice President (including Proposal Writing, Deliverable QC, Manager of Project Managers, Personnel administration), for a consulting firm conducting analyses of public sector healthcare, defense, and civil works agency operations. Worked directly with each Client’s PMO and Project Sponsors, briefing client’s Stakeholders and Leadership on project status/results. Principal skills are in the areas of:• Management Studies utilizing organizational, staffing, and policy analyses, as well as cost and logistical analyses. More than 15 years of experience leading Outsource/Insourcing Analyses of Federal agencies under various commercial activities/alternative sourcing programs. • Business Process Reengineering and Productivity Improvement Studies utilizing workflow and workload mapping, requirements analyses, and time-studies.• Acquisition Support including Make or Buy Decision, Procurement/Acquisition Planning, full service RFP Design and Development (Documentation of Requirements, Bid Schedules, Quality Standards, Proposal Instructions, and Solicitation Evaluation Criteria), Quality Assurance Surveillance Plan implementation, and Acquisition Workforce Readiness Analysis.Specialties: organizational assessment, competitive sourcing, managed competition, acquisition support, business process reengineering, efficiency, staffing, management consulting, OMB Circular A-76.
Asrc Federal Agile Decision Sciences
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Transition Program Manager For Revx And Business Functional Champion Support - Defense Health AgencyAsrc Federal Agile Decision SciencesFalls Church, Va, Us
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Transition Program Manager For Revx/Business Functional Champion Support - Defense Health AgencyAsrc Federal Agile Decision Sciences Jul 2023 - PresentFalls Church, Virginia, United StatesServing as a short-term Transition-In Manager to develop and assist the establishment and integration of a new RevX team to execute their Contract Transition-In Plan. Primary tasks include:• Establish initial Client rapport and establish client confidence in the new ASRC Federal team and leadership.• Track all new hire/transfer-in ASRC Federal staff and sub-contractor personnel start dates, contact information, etc.• Establish new PM Folder and File Structures.• Push new folders to the ASRC Federal SharePoint site for the new permanent Program Manager to download when ready.• Develop, populated, and maintain accurate Staff, Training, GFE, and Credentials Trackers.• Ensure submission of CAC Requests and SAARs for DHA IT Network, Email, and Facility Access (PMP).• Submit the QA Plan.• Order ASRC Federal and GFE Laptops.• Set up Contract Kick-off Meeting(s) with Client and Subcontractor PoCs.• Establish initial POA&Ms for project sites and deliverables.
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Transition Program Manager - Jcids Requirements Analyst / Defense Health AgencyAsrc Federal Agile Decision Sciences Apr 2023 - Jul 2023Falls Church, Virginia, United StatesServed as a Transition-In Manager during initial contract execution, obtaining clearances, network access, and GFE laptops for the new team of Functional Requirements Analysts, SMEs, Technical Writers, and Management Analysts supporting the development of JCIDS Capability Requirements Documents for new Military Health product and systems under DHA’s JCIDS program. Managed team until hand-off to the new permanent Program Manager, performing the following functions:• Coach, mentor, train, and guide the team in development, facilitation, data gathering, and consensus building between package sponsors from the Combatant Commands, Combat Developers, and DHA parties.• Manage the Program Management Plan and QC Plans and make updates.• Receive assignments and organize, assign, track, and conduct Quality reviews on outputs from the team to ensure high-quality JCIDS products that comply with J-8/Gatekeeper guidance.• Lead preparation of JCIDS acquisition documentation based on current JCIDS Policy and JCIDS Manual.• Manage support to Health Readiness governance boards and panels, developing agendas, meeting minutes, action items; working with briefers, board members, and other team members to schedule and review presentations; address questions; provide portfolio management and governance process information.• Led periodic process improvement projects to enhance the JCIDS process at DHA and to streamline and improve communications with Services and other Stakeholders; oversaw the development of SOPs, Templates, and Job Aids for staff and clients.• Ensure compliance with SIPRnet protocols, policies, and document handling.• Ensured team completion of DAU / JKO training in Analysis of Alternatives (AoA), Capability Based Assessment (CBA), Initial Capability Document (ICD), Capability Development Document (CDD), DOTmLPF-P Change Request (DCR), Capability Requirements Document (CRD), and Enterprise Task Management Software Solution (ETMS2).
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Business Systems Analyst PrincipalArctic Slope Regional Corporation (Asrc) Federal Dnc Aug 2018 - Mar 2023Falls Church, VaServed as the PM for ASRC Federal DNC's subcontract supporting the Defense Health Agency's Governance, Requirements, Architecture, and Management Support (GRAMS) Contract to manage the MHS’ healthcare investment governance activities as well as develop functional requirements for the integration of DoD-wide and Military Service-specific acquisition policies to support the transition of 450+ medical treatment facilities to DHA administration and funding. The work supported the development of Military Health System resourcing policies and procedures integrating Joint Capabilities Integration and Development System (JCIDS), Defense Business Capability Acquisition Cycle (BCAC), Service Contracting, PPBE, and POM processes; post-implementation project reviews; acquisition requirements assessment; business process development and reengineering, resourcing request and funding data management processes, standardization, and analysis; and resourcing policy guidance development. During this time, primary duties included:• Tracked prioritized requirements to ensure proper alignment with DHA goals and mission priorities; reviewed requirements to ensure that the resources requested provide a value-based solution; and made recommendations on items for rationalization and/or consolidation. • Tracked and reported on in-process and dispositioned requirements requests.• Provided quality assurance reviews of J-5 CAMD deliverables to ensure compliance with DHA protocols, templates, and style guides for PIs, AI, CONOPS, etc.• Provided input to draft SOPs and policies from other DHA directorates regarding the Acquisition of Services, Data Management, Decision-Making Authority, Charters, Operations Orders, Decision Memoranda, Executive Summaries, Presentations, and A3-style Decision Support Forms. • Developed materials on how to complete requirements packages, CPM Competency Examination material and tests, and developed Job Aids for CAMD Business Analysts and clients.
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Organizational Development SpecialistChristian Church Capital Area Regional Office Oct 2016 - Jul 2018Northern Virginia/Dc/MarylandI worked as an Organizational Development Specialist for the Regional Office after MAI's closure in late 2016. My responsibilities and accomplishments included:* Administered implementation of approved changes in corporate responsibilities and authority across various Regional Commissions, Committees, and Constituency Groups, and Board Officers. * Led Regional Board, donors, staff, volunteers, and external stakeholders to identify achievable strategic goals based on available resources, identify new thought-leaders within extended constituencies, and begin to align the organization, vision, missions, and resources. * Collected and codified regional office business operations procedures, methods, and processes into written policies, process maps, and training materials. * Reviewed, proofed, and recommended journal entries for two separate regional General Ledger reports each month to correct incorrect account code applications by staff and other volunteers. Developed, tracked, and reported on budgets for the entire Camp and Conference Program for period 1999 through 2018.* Managed conversion of a manual conference registration program to a COTS online registration and event tracking system. Served as owner’s liaison to Software Vendor’s development representatives to provide system requirements, event program schedule and age/grade restriction information, fee information, reports requirements, user access requirements, and scholarship discount information.* Developed, cleaned, validated, and maintained Contact Database for use for mass communications across the five-state Region. * Assisted in Staff recruitment; development of position descriptions, job postings, employment applications, personnel policies, and screening tools, conducted reference checks for staff in MD and DE. * Provided training to new Regional Office and Field Site employees in the Accounting, Events Registration, and Facilities Operations processes.
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Vice President/Project Mgr.Management Analysis, Inc. Jan 1990 - Dec 2016Vienna, VaMAI ceased operations in the Fall of 2016. We provided expert analytical services, industrial engineering, and management consulting to a broad range of clients. MAI was a recognized leader in competitive sourcing analysis, industrial engineering, Business Process Reengineering, and organizational analysis. Competitive sourcing creates complex issues for government and industry decision-makers. The decision to perform services either in-house or via contract can involve strategic planning, risk assessment, change management, work measurement, specification writing, quality assurance planning, and cost analysis. In our practice, we provided decision-makers with the data, analysis, and recommendations they needed to make sound and reasonable decisions regarding competitive sourcing and privatization options. MAI's practice encompassed three primary work areas, each with its own subset of services and its own distinct focus: Industrial/Organizational Analyses, Managed Competition Support, and Acquisition Support.
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Club Auto Travel ConsultantAmerican Automobile Association Apr 1986 - Nov 1989Served as in-house Consultant for AAA National Headquarters on AAA club auto travel operations. I was engaged by 13 different AAA clubs in the US and Canada, as an AAA HQ employee, to conduct site visits to their main and satellite service offices to review their auto travel services, including travel counselor training, office layout, workflow, warehouse operations, proper use of use of AAA-branded books, maps and travel products, and cashiering and reception operations. For each club, I provided a detailed review and analysis of current operations, as well as a long list efficiency, productivity, and cost savings recommendations.
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Manager, Member Relations DepartmentAaa Potomac Division (Falls Church, Va) 1984 - 1986Supervised four counselors providing customer services, including processing requests for reimbursements for fees incurred when AAA was not available. Responded to complaint letters, researched member claims of poor service by AAA staff or contractors, provided customer services training to staff, and worked with other departments to make service delivery improvements to reduce complaints.
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Supervisor, Emergency Road Service Call CenterAaa Potomac Division (Falls Church, Va) 1980 - 1984Nightshift Supervisor of Emergency Road Service Call Receivers at a central call-in center. Staff received calls from stranded AAA members requesting roadside automotive assistance. As supervisor, I interviewed, trained, mentored, and counseled call receivers. For members, I assisted call receivers to correctly locate the location of their vehicles and to match the location to the proper towing firm under contract to AAA for services.
Kevin Wiggs Skills
Kevin Wiggs Education Details
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Industrial/Organizational Psychology -
George C. MarshallEnglish And Chemistry -
Chemistry
Frequently Asked Questions about Kevin Wiggs
What company does Kevin Wiggs work for?
Kevin Wiggs works for Asrc Federal Agile Decision Sciences
What is Kevin Wiggs's role at the current company?
Kevin Wiggs's current role is Transition Program Manager for RevX and Business Functional Champion Support - Defense Health Agency.
What is Kevin Wiggs's email address?
Kevin Wiggs's email address is kw****@****net.com
What is Kevin Wiggs's direct phone number?
Kevin Wiggs's direct phone number is +170350*****
What schools did Kevin Wiggs attend?
Kevin Wiggs attended George Mason University, George C. Marshall, George Mason University.
What skills is Kevin Wiggs known for?
Kevin Wiggs has skills like Org./staffing Analyses, Rfp Preparation, Sow/pws Writing, Business Process Improvement, Workflow, Competitive Analysis, Data Analysis, Program Management, Proposal Writing, Change Management, Government, Customer Service.
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