As a Channel Sales Manager at TelXL, I help value-added resellers or managed-service providers of all sizes to solve their customers communications and contact centre challenges with innovative and agile CCaaS solutions. Any business that is focused on nurturing customer service through reducing initial customer effort and delivering exceptional CX can improve chances of success by utilising the right tools available to them at the right time for them.In a market where many vendors claim to have ground-breaking CCaaS technology - it is too often forgotten that 'in flight' contact centres have issues needing solution today rather than with tomorrow's fix. TelXL does have tomorrow in its sights but is focused on the now. What makes TelXL different? Why not reach out to me and find out 😉With 20 years of experience in the customer communications industry, both as an operator and a vendor, I have a deep understanding of the needs and pain points of different clients and sectors, and how to address them with our extensive feature sets, integrations, and bespoke-professional services.I am passionate about supporting our resellers across their journey and offering different ways to build a profitable, growing income stream. I am always happy to make new connections and hear how we can help each other in any way we can.
Listed skills include Direct Sales, Outsourcing, Contact Centers, New Business Development, and 46 others.