Kevin Engler Email & Phone Number

Minneapolis, Mn, Us

Greater Minneapolis-St. Paul Area

Plymouth, Minnesota

Greater Minneapolis-St. Paul Area

• Provide onsite and remote desktop hardware/software support.• Delivered a high level of customer service over the phone and in person.• Reimaging of existing workstations, as well new PC setups through Altiris deployment console.• Responsible for setup and deployment of PCs, Printers, IP phones, and peripherals.• Organized and scheduled multiple deliveries of equipment from central IT offices to Downtown St. Paul location.

Chanhassen, Mn

• Brought on for Windows XP to Windows 7 Migration project.• Reimaging of existing workstations, as well new PC setups.• Active Directory/LANDesk/Windows Deployment Server data analysis to ensure accurate account addition/updates/deletion, Windows PXE boot execution and comprehensive data migration.• Deliver a high level of customer service over the phone and in person.• Provide desktop hardware and software support.

Greater Minneapolis-St. Paul Area

• Provided objective advice and recommendations on hardware and software purchases.• Provided support for setup and maintenance of wireless network, workstations, and printers. • Assisted with the setup of Point of Sale System.• Available for phone and onsite technical support.

Greater Minneapolis-St. Paul Area

Delivered a high level of customer service over the phone and in person.Documented all issues, and work done into ticketing systemImplemented and maintained new POS software for all salon locations.Troubleshot and resolved all problems encountered with hardware and software.Researched, purchased, and implemented Digital Signage for Minnesota locations.Maintained inventory of all equipment, software and software licenses.Updated and maintained active directory for JUUT users.