•Winner of the IITD National Training Award for Best Talent Management Initiative in 2016 and 2019•In 2013 led the development and launch of a new performance management process for the bank.•Responsible for setting and delivering the Talent and Learning & Development Strategy for permanent tsb Group•Design and delivery of the organisations management development programmes using fully blended learning methodology.•Managing the Talent & Learning & Development team (8… Show more •Winner of the IITD National Training Award for Best Talent Management Initiative in 2016 and 2019•In 2013 led the development and launch of a new performance management process for the bank.•Responsible for setting and delivering the Talent and Learning & Development Strategy for permanent tsb Group•Design and delivery of the organisations management development programmes using fully blended learning methodology.•Managing the Talent & Learning & Development team (8 People)•Responsible for managing all aspects of the Talent and Learning & Development budget•Working as an OD and strategy consultant within the organisation, providing advice and implementation support on a number of structure, culture and management development interventions.•Provide structured coaching to clients within the organisation using a range of psychometric diagnostic tools.•Manage the design and implementation of all regulatory training and reporting•.Member of the Educational Committee of the Institute of Banking Show less

•CRM: Managing the relationship with a significant number of strategic clients. Introduced large and profitable new accounts to the business•HRD Consultancy: Consulted with a number of clients on all aspects of OD and Training strategy including performance management, talent management, outsourcing/downsizing•Leadership Development: Worked on a number of training and coaching programmes aimed at the development of leadership capability at senior and middle management level•Sales… Show more •CRM: Managing the relationship with a significant number of strategic clients. Introduced large and profitable new accounts to the business•HRD Consultancy: Consulted with a number of clients on all aspects of OD and Training strategy including performance management, talent management, outsourcing/downsizing•Leadership Development: Worked on a number of training and coaching programmes aimed at the development of leadership capability at senior and middle management level•Sales Management: Development of sales systems and processes as well as design and delivery of sales and sales management training programmes. Show less

•Implemented a major coaching and sales transformation project for a retail bank.•Design and delivery of a ‘training managers as coaches programme’ for Irish financial services organisation.•Consulted with a major estate agency/mortgage broker operation to design a new sales engine for the business. Involved putting improved communication structures in place as well as extensive sales and sales management training.•One to one coaching on business and personal effectiveness with… Show more •Implemented a major coaching and sales transformation project for a retail bank.•Design and delivery of a ‘training managers as coaches programme’ for Irish financial services organisation.•Consulted with a major estate agency/mortgage broker operation to design a new sales engine for the business. Involved putting improved communication structures in place as well as extensive sales and sales management training.•One to one coaching on business and personal effectiveness with managers across a range of retail organisations.•Extensive coaching and management development work within the retail branch of a major Irish bank. Show less

•Responsible for the performance and development of a team of 5 consultants.•Established and developed relationships with key clients resulting in high volumes of revenue to the business.•Consulted with a number of retail finance organisations to redesign their sales division and put in place best in class recruitment and selection.•Managed and delivered projects across the spectrum of SHL’s business offering e.g. Research Projects, Job Analysis, Assessment/Development Centres… Show more •Responsible for the performance and development of a team of 5 consultants.•Established and developed relationships with key clients resulting in high volumes of revenue to the business.•Consulted with a number of retail finance organisations to redesign their sales division and put in place best in class recruitment and selection.•Managed and delivered projects across the spectrum of SHL’s business offering e.g. Research Projects, Job Analysis, Assessment/Development Centres, Management Development and senior level individual assessment.•Designed and implemented Performance Management systems within the public and private sector.•Managed a complex and resource intensive research project into the state of training and development in the health sector in Ireland. This has led to significant changes in HRD practices within the HSE. Show less

•Responsible for the performance and development of the OD team.•Consulted with business leaders in client organisations on a range of OD issues. •Carried out a range of diagnostic surveys to enable organisations to understand their OD strengths and weaknesses.•Delivered lectures and training sessions to business leaders on aspects of OD and HRD.

•Managed a team of trainers and admin staff. •Design and implementation of training strategy linked to overall business objectives.•Contributed to the curriculum and textbook of the Institute of Bankers Certificate in Mortgage Practice.•Instrumental in First Active becoming the first indigenous company to receive the Fas excellence through people award.•Led the HRD components of a major sales transformation process.•Designed and developed a wide range of training programmes… Show more •Managed a team of trainers and admin staff. •Design and implementation of training strategy linked to overall business objectives.•Contributed to the curriculum and textbook of the Institute of Bankers Certificate in Mortgage Practice.•Instrumental in First Active becoming the first indigenous company to receive the Fas excellence through people award.•Led the HRD components of a major sales transformation process.•Designed and developed a wide range of training programmes including; induction, mortgage lending, selling skills, management development, interviewing skills, performance management skills, communication, leadership and coaching. Show less