Kevin Gahagan Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

• Served new and existing residents in a fast-paced 459-unit downtown highrise apartment property, closing high levels of sales while catering to resident’s needs.
• Funnel CRM, OneSite, RealPage, Radix, BlueMoon, Approval Shield, Parcel Pending, Stratis, Outlook, Teams
• Handled leasing process from start to finish: first contact, discovery, touring, closing
• Identifying opportunities for upselling or cross-selling, analyzing data to track performance & strategizeimprovements, market surveys, resolving resident issues promptly and effectively
• Negotiated and closed lease agreements, consistent follow-ups & pipeline management

Charlotte, North Carolina, United States

• Serving existing residents and prospective tenants in a 392-unit midrise apartment property, ensuring exceptional customer service, sales, and experience. Managed leasing process start to finish including tours.
• OneSite, YardiVoyager, RentCafe CRM, RealPage, Radix, BlueMoon, Leonardo247, Realync, & LuxorOne
• Managed maintenance service requests, marketing, cleaning, parcel, market surveys, and CRM
• Facilitated tenant correspondence and sales to prospective tenants using phone, email, text
• Negotiated and closed lease agreements, handled income and employment verifications, prepared files, wrote daily activity reports, and facilitated screenings, dispute resolutions, and fee assessments

Charlotte, North Carolina, United States

Providing residents with a world class experience and assisting management with front & back office sales and support.

Newport Beach, California, United States

• Performed office administration as needed on both a full time and interim basis as needed to assist with patient flow.
• Managed patient reception and acted as point of contact for all client service
• Performed office administration including chart filing, appointment setting, dictation and phones
• Maintained and updated medical practice database with accurate patient and billing information
• Processed all payments, handled and sorted incoming mail, and ordered supplies as needed

Remote

• 3-month internship at a financial tech startup to support sales team with sales, marketing and client service.
• Worked directly with clients by phone to field questions about software
• Created and improved sales workflows, lead generation tactics, sales scripts, LinkedIn profiles and email outreach
• Logged sales activities in CRM, managed pipeline, prioritized meetings and calls, attended video conferences, planned and scheduled demos and client meetings, and built initial rapport to qualify prospective clients
• Built lead lists, researched and identified lead generation tools, and learned formal sales methodologies