- Successfully built a high-performing technical sales team that has consistently exceeded expectations.- SADA's Central Region has been ranked number one in Services Margin for the past three years, averaging $30M per year.- Surpassed the Y21 regional quota by 175% and Y23 by 107%.- Led the creation of the Technical Account Manager program.- Played an instrumental role in closing multiple deals worth $200M+.- Mentored both individual contributors and managers while implementing a robust performance management strategy focused on quantifiable KPIs.

- Part of the App Mod Pre-sales Specialist group at Google- Stay up to date with cutting-edge Google Containerization and App Dev products- Assist Google's largest customers with App Modernization solutions- Understand customer technical and business needs, aligning products like GKE, Anthos, and Cloud Run- Build architecture diagrams of complex App Mod solutions

- Partnered with Google and led project to roll out cloud infrastructure in GCP- Manage international team in both Australia and Los Angeles- Budgeting- Revamped IT culture to facilitate a better work environment- Empower and motivate staff- Created KPI metric tracking in order to drive results- Implemented new operational procedures to provide better customer service - Mentor senior staff to help improve project and personnel management techniques

- Managed internal IT team- New building construction planning and execution- Used ticketing system tracking and weekly stand ups to help improve end user satisfactiona and response time by over 50%- Used highly specific project management techniques to ensure team met goals

- Managed over 1000 linux machines and 300 users- Assisted in building out and automating cloud rendering using AWS- Mentored System Administrators- Assisted with budgeting and forecasting infrastructure needs- Made adjustments to operational procedures to help streamline department

-Unix Windows and Mac Administration in creative environment -Manage IT team members -Set up Nagios monitoring services on CentOS VM -vmware vSphere Client configuration and vm monitoring -Automate tasks using scripting -Security planning and policy generation-Provide excellent customer service

-Managed a group of technicians to help teachers in the field-Solidify integration of Mac Computers in AD-Assist with issues due to Adobe and multimedia software-Created and maintained imaging and patch deployment schemes.

What a great experience. Learned some of the best customer service skills of my life. Had an opportunity to learn the ins and outs of all Apple products.