Kevin Gardner

Kevin Gardner Email and Phone Number

Helping firms meet their service, cost and growth goals @ UTMOST LIMITED
Kevin Gardner's Location
London, England, United Kingdom, United Kingdom
Kevin Gardner's Contact Details

Kevin Gardner personal email

n/a
About Kevin Gardner

Service operations are central to the customer experience - from sales, onboarding and fulfilment, through to handling failures and complaints. I help firms to deliver the intended customer experience at an affordable cost. This can involve changes to channel mix, physical footprint, IT systems and the design of processes, organisation and roles.I can offer:• Track record of practical, commercial solutions that deliver lasting results• Transformation using process redesign, automation, sourcing, off-shoring, and self-service• Experience of defining and directing multi-year, multi-million dollar transformations• The credibility to bridge the gap between business, operations and IT; • Communication skills to cut through complexity, expose key issues, and promote solutionsMy specialities are:• Ensuring operations deliver the desired customer experience• Aligning strategy, operations and technology• Joined-up service across traditional and online channels• Cost restructuring, process redesign, automation, sourcing, off-shoring, self-service• Combining innovation with realism and results

Kevin Gardner's Current Company Details
UTMOST LIMITED

Utmost Limited

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Helping firms meet their service, cost and growth goals
Kevin Gardner Work Experience Details
  • Utmost Limited
    Principal Consultant
    Utmost Limited Aug 2015 - Present
    London Area, United Kingdom
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  • Self Employed
    Partial Holders
    Self Employed Mar 2016 - Sep 2023
    美国
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Kevin Gardner Skills

Business Transformation Strategy Change Management Banking Management Management Consulting Stakeholder Management Outsourcing Business Strategy Customer Experience Project Delivery Financial Services Offshoring Restructuring Competitive Analysis Business Process Improvement Acquisition Integration Process Engineering Operating Models Program Management Multi Channel Retail Consulting

Kevin Gardner Education Details

Frequently Asked Questions about Kevin Gardner

What company does Kevin Gardner work for?

Kevin Gardner works for Utmost Limited

What is Kevin Gardner's role at the current company?

Kevin Gardner's current role is Helping firms meet their service, cost and growth goals.

What is Kevin Gardner's email address?

Kevin Gardner's email address is kg****@****don.edu

What schools did Kevin Gardner attend?

Kevin Gardner attended London Business School, University Of Oxford.

What are some of Kevin Gardner's interests?

Kevin Gardner has interest in Children, Training For And Competing In Triathlons, Environment, Creating A Fruit And Vegetable Garden, Poverty Alleviation, Arts And Culture.

What skills is Kevin Gardner known for?

Kevin Gardner has skills like Business Transformation, Strategy, Change Management, Banking, Management, Management Consulting, Stakeholder Management, Outsourcing, Business Strategy, Customer Experience, Project Delivery, Financial Services.

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