Kevin Garrison Email & Phone Number

Canton, Oh, Us

Canton, Oh, Us

Cleveland, Ohio, United States

Guide growing client company through the process of formalizing IT Operations under strategic governance. Manage the daily IT operations at 2 manufacturing sites in Ohio with over 150 end users. Lead the efforts to find an MSP to support current operations. Drive identification and implementation of needed controls to achieve CMMC 2 and ITAR compliance

Sandusky, Ohio, United States

• Lead the SCCM and security compliance and remediation efforts for Metals division of a premier Aerospace manufacturer headquartered in the United States. • Proactively monitor and perform IDS and PCI audits and lead remediation efforts.

Chicago, Illinois, United States

• During a structural reorganization of the Managed Services division of AHEAD, formed the Enterprise Patch Engineering and Compliance Team and assumed the Technical Team Lead role for the newly formed Enterprise Patch Engineering and Compliance Team. The team comprised 13 North American based resources and 10 India based resources providing patch engineering and endpoint compliance services to over 90 managed services customers including federal, state, and municipal government entities as… Show more • During a structural reorganization of the Managed Services division of AHEAD, formed the Enterprise Patch Engineering and Compliance Team and assumed the Technical Team Lead role for the newly formed Enterprise Patch Engineering and Compliance Team. The team comprised 13 North American based resources and 10 India based resources providing patch engineering and endpoint compliance services to over 90 managed services customers including federal, state, and municipal government entities as well as domestic and international private sector customers in a 24 x 7 support environment.Key responsibilities include:• Organized the Enterprise Patch Engineering and Compliance team within the Managed Services division of AHEAD, providing enterprise Patching as a Service to AHEAD customers as well as managing the Tanium Toolset platform for all of Managed Services.• Manage daily operation of Enterprise Patch Engineering and Compliance team of seven (7) Level-3 Engineers, sixteen (16) Level-2 Administrators, including ten (10) off-shore patching resources supporting over 100 international customers in a 24 x 7 support environment• Design and implement the Manage the design and integration and implementation of Tanium into the AHEAD Managed Services infrastructure• Engineer and manage the on-boarding of new customers into Managed Services Patching as a Service framework• Engineer and manage the migration of enterprise Managed Services customers from Kaseya to Tanium.• Manage server maintenance, leveraging tools such as Kaseya, LANDesk, SCCM, SCOM, Solar Winds, Tanium and WSUS • Document operational processes and procedures to optimize support and management of deployed systems• Proactive identification and remediation of potential problems Show less

Ohio

Provide key services to assigned managed services clients, focused on managing enterprise scale Microsoft server environments and domains using a wide breadth and depth of technical expertise to deliver value to the clients.Key responsibilities include:• Participate in daily operation of customer Microsoft Server and Active Directory environments• Participate in server maintenance, leveraging tools such as SCCM, LANDesk, Kaseya, and WSUS• Configuration and tuning of… Show more Provide key services to assigned managed services clients, focused on managing enterprise scale Microsoft server environments and domains using a wide breadth and depth of technical expertise to deliver value to the clients.Key responsibilities include:• Participate in daily operation of customer Microsoft Server and Active Directory environments• Participate in server maintenance, leveraging tools such as SCCM, LANDesk, Kaseya, and WSUS• Configuration and tuning of monitoring tools to proactively manage customer environment• Assist customers with Domain Administration including access and Group Policy management• Assist customers with planning, testing and execution of Disaster Recovery activities• Train and mentor other team members to strengthen skills across the team• Document operational processes and procedures to optimize support and management of deployed systems• Proactive identification and remediation of potential problems• Provide emergency after-hours support as part of a scheduled on-call rotationKey skills utilized on a daily basis include:• 20+ years administrating Windows Server in an enterprise environment with 24x7x365 uptime requirements• Experienced in Implementation and Administration of ADFS• Over 20 years’ experience in Planning, Implementation, and Administration of patch deployment technologies in global enterprise environments• Experience with Microsoft Clustering services• Ability to automate tasks using PowerShell• Demonstrated experience with monitoring and event management technologies• Excellent documentation, organizational, and follow-up skills• Excellent oral and written communication skills• Experienced working in managed service provider environments• Experienced with LogicMonitor, Solar Winds, SCOM• Experienced working with ServiceNow• Working knowledge of Red Hat Enterprise Linux (RHEL), VMware, and enterprise storage platforms• Working knowledge of databases including MS SQL and Oracle Show less

Sandusky, Ohio

• Architect Enterprise WinTel Workstation Patch Management Framework for enterprise patching and remediation for major international healthcare organization (58,000+ workstation environment).• Provide security assessments and vulnerability audits for clients, specializing in regulatory compliance. Provide design, implementation, integration, and remediation services based on the NIST and CIS Cyber security Frameworks. Key deliverables include a dynamic working plan to recover from… Show more • Architect Enterprise WinTel Workstation Patch Management Framework for enterprise patching and remediation for major international healthcare organization (58,000+ workstation environment).• Provide security assessments and vulnerability audits for clients, specializing in regulatory compliance. Provide design, implementation, integration, and remediation services based on the NIST and CIS Cyber security Frameworks. Key deliverables include a dynamic working plan to recover from both man-made as well as natural threats. • Provide level III helpdesk augmentation service to manufacturing concern during a transitional phase while they are moved their corporate headquarters to another state. • Architect Active Directory implementations and remediation for a manufacturing concern, re-engineering the Group Policy hierarchy to simplify the implementation of new group polices. Show less

Cleveland/Akron, Ohio Area

As part of the North American End User Solutions Platform Services team for a global Fortune 100 company, provide 24x7 level three support of all WinTel servers in the enterprise, both physical as well as virtual (VMware). Act as Single Point Of Contact for scripting, not only for the End User Solutions Platform Services team but for other teams based in the Americas. Single Point of Contact and Subject Matter Expert for SCCM 2012 for the Legacy environment in North America, responsible for… Show more As part of the North American End User Solutions Platform Services team for a global Fortune 100 company, provide 24x7 level three support of all WinTel servers in the enterprise, both physical as well as virtual (VMware). Act as Single Point Of Contact for scripting, not only for the End User Solutions Platform Services team but for other teams based in the Americas. Single Point of Contact and Subject Matter Expert for SCCM 2012 for the Legacy environment in North America, responsible for maintaining the Legacy environment while providing back-fill support for other environments in North America. Provide consulting and design services to manufacturing facilities as well as level three support for factory automation systems and line management systems for North America. Show less

Canton, Ohio Area

Provide detailed analysis of current file share structure and develop a new Distributed File System infrastructure design and a complete migration plan to allow a downsizing Data & Server Management team to be able to proactively manage all of the files shares of a Fortune 1000 bearings and steel manufacturing company. Additionally, as part of this effort, provided the analysis to identify and segregate munitions data (this designation is pursuant to sections 38 and 47(7) of the Arms Export… Show more Provide detailed analysis of current file share structure and develop a new Distributed File System infrastructure design and a complete migration plan to allow a downsizing Data & Server Management team to be able to proactively manage all of the files shares of a Fortune 1000 bearings and steel manufacturing company. Additionally, as part of this effort, provided the analysis to identify and segregate munitions data (this designation is pursuant to sections 38 and 47(7) of the Arms Export Control Act (22 U.S.C. 2778 and 2794(7))) from non-munitions data to allow for the securing of all munitions data to insure compliance with current federal regulations. Also identified data classified as steel to allow for that data to be moved to separate file servers in preparation of the company splitting into two distinct legal entities, one a bearings manufacturing company, and the other a steel corporation. Show less

Cleveland/Akron, Ohio Area

Provide project upgrade administration and support for the server administration team of a major Fortune 500 logistics company. Implement Hewlett Packard System Insight Manager V.7.1 to facilitate the structured monitoring, reporting and support of the Wintel and UNIX platforms for the corporate data center as well as provide detailed systems information for SOX compliance. Lead multiple initiatives to facilitate the remediation and on-going maintenance of the server infrastructure to enable… Show more Provide project upgrade administration and support for the server administration team of a major Fortune 500 logistics company. Implement Hewlett Packard System Insight Manager V.7.1 to facilitate the structured monitoring, reporting and support of the Wintel and UNIX platforms for the corporate data center as well as provide detailed systems information for SOX compliance. Lead multiple initiatives to facilitate the remediation and on-going maintenance of the server infrastructure to enable the client's permanent staff to maintain service level commitments to their internal customers. Show less

Cleveland/Akron, Ohio Area

As a team member, provide shared 24x7 support of all Microsoft servers in the enterprise (approximately 2300 physical and virtual (VMware and Citrix) servers). Responsibilities include physical assembly of new server and components, loading and configuration of the operating system to corporate standards. Software installation and configuration includes server applications such as SharePoint Server, SQL Server, Symantec Anti-Virus, Symantec Endpoint Protection, Tivoli Storage Manager, and any… Show more As a team member, provide shared 24x7 support of all Microsoft servers in the enterprise (approximately 2300 physical and virtual (VMware and Citrix) servers). Responsibilities include physical assembly of new server and components, loading and configuration of the operating system to corporate standards. Software installation and configuration includes server applications such as SharePoint Server, SQL Server, Symantec Anti-Virus, Symantec Endpoint Protection, Tivoli Storage Manager, and any custom software the client has that requires administrative access to install. Additional tasks include participation in monthly Microsoft patch cycles. Specialty duties include co-administration of the Active Directory environment and serving as the Subject Matter Expert for virtualization within FirstEnergy Corporation Show less

Cleveland/Akron, Ohio Area

Provide sole daily support of 7500 mailbox installation of Microsoft Exchange 2003 until merger acquisition clients could be migrated to Notes. Provide analysis of mailbox utilization and facilitate the identification of resource mailboxes prior to migration. Responsible for remediation of any issues arising from the migration of an Exchange mailbox to a Notes mailbox.

Sandusky, Oh

Provide a variety of e-Rateable Information Technology services to Public School districts. Provide network design, integration, and process re-engineering services to Fortune 1000 clients. Network Operating Systems include Novell NetWare 3.X, 4.X, 5X, Microsoft Windows NT 3.51, 4.0, Microsoft Windows 2000, 2003, 2008, VMware ESX, VCenter, Vsphere, and Apple OS X. Application implementation for Microsoft Exchange 2000 and 2003 Server, Microsoft SQL 2000 and 2005 Server, and Crystal Reports.

Cleveland Ohio

Oversee staff consultants, providing mentoring and guidance. Act as a liaison between various clients and Ajilon. Assist staff consultants in professional as well as personal development and growth. As a member of the Cleveland District delivery team, seek out new opportunities for staff consultants, and assist the account executives in presenting candidates to the clients. Facilitate client relations as well as employee relations on multiple levels.

Cleveland/Akron, Ohio Area

Provide network design, integration, and process re-engineering services to Fortune 1000 clients. Network Operating Systems include Novell NetWare 3.X, 4.X, 5X, Microsoft Windows NT 3.51, 4.0 and Microsoft Windows 2000. Provide third level support to client companies. Provide guidance in the design and consolidation of domains and NDS trees. Direct the implementation of SMS throughout a major division of a Fortune 1000 client. Manage local multi-vendor support staff and day to day network… Show more Provide network design, integration, and process re-engineering services to Fortune 1000 clients. Network Operating Systems include Novell NetWare 3.X, 4.X, 5X, Microsoft Windows NT 3.51, 4.0 and Microsoft Windows 2000. Provide third level support to client companies. Provide guidance in the design and consolidation of domains and NDS trees. Direct the implementation of SMS throughout a major division of a Fortune 1000 client. Manage local multi-vendor support staff and day to day network operations of premier division of a Fortune 1000 client. Plan Windows 2000 migration for manufacturing division of an international Fortune 1000 client. Devise and plan implementation of security scheme for Windows 2000 environment including desktop, file and print servers, application servers, and database servers. Plan and manage the migration of Netware servers to Windows NT/2000 servers. Show less