Kevin Geiser, Shrm-Cp Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Serves as the HR Business Partner for the organization and is responsible for day-to-day HR activities, partnering with company leaders to provide HR guidance while focusing on compliance, employee relations and coaching Fenix team member to find collaborate solutions.- Provides HR guidance on employee-related issues, including employee relations, performance management, and workplace investigations in the US and Canada- Helps implement HR policies, procedures, and programs that align with the company’s goals and objectives- Handles quarterly/annual reporting and auditing for EEO-1, CA Pay Data, SF Healthcare City Option, Worker's Compensation Audit, 401K Audit and more- Manages and oversees the Workers Compensation program in the US and Canada- Ensures Labor Posters are compliant and provided to all work sites- Manages all state & provincially-required compliance training such as Sexual Harassment Training are available and completed

Denver, Colorado, United States

Leads and supports a team that provides HR Support and Guidance through effective recommendations, best practices, and employment law application. Our team helps to support the largest client base within HR Solutions comprised of disengaged clients.- Supervises HR Services personnel in all aspects of HR Services; monitors work flow using key indicators to ensure that deadlines and accuracy requirements are met- Represents the department on teams and projects to ensure that actions of the team are met and aligned with departmental goals.- Makes recommendations to HRS Managers regarding the development of policies and procedures; identifies and implements processing efficiencies.- Acts as departmental lead for high-exposure or high-impact teams and projects to ensure that department needs are met and actions of the team are in line with departmental goals.- Resolves high-impact processing and service issues, including escalated client complaints and rush processing and grants processing exceptions when necessary to ensure quality service is provided to clients.

Rochester, New York, United States

Provides guidance, support, and direction to HR Advisors to ensure proper understanding of employment law, HR topics, and departmental tasks. Assists supervisors with coaching, data analysis, and process improvements to achieve departmental goals.- Maintains up to date employment law and HR knowledge and support and share with team as needed- Provides direction and assistance to HR Services Advisors with client conversations, email responses, resource utilization, and day-to-day activities to ensure positive client experience- Identifies and addresses training, documentation, and system enhancement needs to improve departmental processes- Monitors calls, email responses, and call documentation to assess accuracy of information- Coaches team members to advance their knowledge of employment law topics- Researches departmental issues to identify root cause and initiates corrective action- Makes recommendations regarding the development of policies and procedures; identifies and implements processing efficiencies

Rochester, New York Area

Provides support and guidance to clients on employment law, regulations, and best practices.- Develops HR Action Plans for clients to strengthen their HR practices after evaluating their business- Supports development of client handbooks, new employee on-boarding procedures, and job descriptions- Researches federal and state-specific laws and regulations- Supports internal partners and external clients- Maintains knowledge and stays up-to-date on changing legal statutes- Advises clients on HR best practices for topics not addressed by federal and state laws

Contributed to project implementation and program management within the Global Information Security division focusing on developing communications and end-user impact for a diverse and global audience.Program Management:- Created written communications maintaining consistency with the program's brand- Managed the program mailbox working with internal customers ensuring high end-user satisfaction- Worked cross-functionally between the technical team and customers to efficiently solve issues and look for process improvements- Leads training session in person, and online, individually as well in large group settingsProject Management:- Worked with my team to develop strategy, implementation plan, and timeline for the annual information security awareness campaign- Participated and provided input on the planning and development of a multi-year, enterprise-wide project with a focus on end user impact- Created communications including emails, informational one-pagers, and training materials as needed

Worked in both Guest Services and the Tourism and Sales Department to ensure maximum attendance, world class customer service is provided, and daily operating success.Tourism and Sales:- Helped organize and execute trade shows and events, both internal and external, working cross functionally between multiple departments- Assisted in coordinating, planning, and executing the annual Tour Guide Appreciation Event in New York City- Assisted with the Glassbarge event, a 150th anniversary of glass-making coming to Corning, New York- Responsible for TripAdvisor review responses as a Corning Museum of Glass representative in an appropriate and timely fashion- Operates as the Tourism and Sales Department's knowledge expert for proprietary systems including Salesforce, Counterpoint, Outbound and Jive- Tracks, collects and prepares data reports from Guest Services and the Tourism and Sales Department as needed to reflect and measure strategic initiativesGuest Services:- Provided world class customer service in all front line positions- Acted in a supervisory capacity when the Manager and Supervisor were not on-site- Led the Standard Operating Procedures team to manage approximately 200 documented processes to ensure accuracy, consistency, and identify process improvements- Aids in creating training and development strategies for new and returning employees