With over 20 years of experience in Technology, Business Management, Banking, and Fintech I have successfully managed and delivered large-scale global projects and programs across various domains, including credit card, mobile wallet, wealth management, and contactless payment systems. I have established and led high-performance teams, created and executed strategic plans and roadmaps, and cultivated strong client relationships resulting in increased revenue, customer satisfaction, and market share.As a certified PMP and CSM, I leverage waterfall, agile, scrum, and hybrid methodologies to optimize the efficiency, quality, and innovation of the project lifecycle. Some of my notable achievements include launching the Athleta credit card program for the Synchrony Financial Gap Inc. Credit Card Portfolio, the first retailer to simultaneously launch all three mobile pays, the UK card program for SVB, and the client-facing wealth management platform for SVB's private bank. I have also created and managed PMO practices for Visa Concierge and the Synchrony Gap Inc. card portfolio, and accelerated contactless technologies for Gap Inc. in response to the COVID pandemic. My mission is to enable and empower my team, organization, and clients to achieve their goals and deliver value through technology.
Listed skills include Management, Vendor Management, Cross Functional Team Leadership, Project Planning, and 53 others.