* Testing storage backplane firmware and hardware for current and 17G Dell PowerEdge servers.* Qualification testing on new NVMe drives.* Hands-on lab work as well as remote and automated testing.

* Testing I/O and various system features from POWER8 to POWER10 servers.* Performed Live Mobility Partition (LPM) testing across most POWER9 platforms.* Performed final system test on the IBM Flex System, IBM's blade server.* Performed service pack testing on the Power 755 supercomputing nodes.

* Performed final system testing and integration on the Power 775, IBM's POWER7-based supercomputing product.* Responsible for finding defects and driving the issue to resolution.

* Developed and tested IBM enterprise server hardware based on POWER4 to POWER7 processor architecture, focusing on high-end systems. Development responsibilities included early bring-up and manufacturing support. Test duties focused on system-wide testing including I/O adapter compatibility, stress and error injection testing, and finding defects and verifying their fixes.* Technical focal point for extended I/O error testing.* Software knowledge included IBM's test tool HTX and the system interface Hardware Management Console (HMC), and sometimes IBM Systems Director. Daily defect tracking tools include CMVC, Bugzilla, and ClearQuest. * Operating systems installed and tested focused on all versions of AIX 5, AIX 6, and AIX 7, but on occasion included Red Hat Enterprise Linux (RHEL), SUSE Linux Enterprise Server (SLES), and i5/OS. * Service delivery manager, technical lead, and system administrator for WellPoint, a Fortune 500 health insurance provider with over 1200 midrange IBM systems. Account used all IBM UNIX versions from AIX 4.3 to AIX 6.1. All responsibilities required direct contact with the customer. * Assisted in the centralization of data centers by helping migrate almost all WellPoint servers from California to their headquarters in Virginia. * Performed 24-hour on-call support and problem resolution on occasion.

* Provided support on all stages of semiconductor production from fabrication to final test and beyond. Responsible for on-time delivery, reducing cycle time, maintaining customer satisfaction, and improving production yields.* Led product development for PowerPC integrated caches.* Worked directly with key customers like Hitachi and IBM in resolving their issues including customizing chips to unique customer configurations.* Major accomplishments included turning a mission-critical Data General customer shipment from a two-week late delivery to on-time.* Recognized as a Top Performer in the FSRAM Division..* Learned basic Japanese language and culture as part of courier duties to Japanese vendors.