• Managed a business development intern team at Singapore and Australia, and successfully achieved the target of engaging 3,000 potential customers in 6 months• Involved in the overseas go-to-market strategy in Australia, Indonesia, and Hong Kong and developed actionable market research report analyses for respective countries• Segmented our customer base using excel pivot and presented an effective sales strategy that targeted restaurant owners with three or more outlets• Provided… Show more • Managed a business development intern team at Singapore and Australia, and successfully achieved the target of engaging 3,000 potential customers in 6 months• Involved in the overseas go-to-market strategy in Australia, Indonesia, and Hong Kong and developed actionable market research report analyses for respective countries• Segmented our customer base using excel pivot and presented an effective sales strategy that targeted restaurant owners with three or more outlets• Provided after-sales service to current customers, including iSPRINT grant application and general support• Initiated a streamlined-process by leveraging Pipedrive CRM for Sales Team to reduce 20-30% time required to update their sales performance on the system Show less

• Collaborated with working group and influenced more than 50 partner-candidates through a pitch presentation averaging 3-4 times a week and explaining what, how and why they should become our partners• Managed Uber relationship with existing partners through online platforms and Walk-in Support, and exceeded the service expectation by responding to queries outside office hours• Screened Uber drivers by analysing their fraud patterns and overall performance to successfully ensure… Show more • Collaborated with working group and influenced more than 50 partner-candidates through a pitch presentation averaging 3-4 times a week and explaining what, how and why they should become our partners• Managed Uber relationship with existing partners through online platforms and Walk-in Support, and exceeded the service expectation by responding to queries outside office hours• Screened Uber drivers by analysing their fraud patterns and overall performance to successfully ensure service quality, reduce Uber’s incentive spending by 2%, and increased our units/cars supply by 150% within 3 months Show less

• Conducted internal research and phone interviews to analyse the critical success factors of the business• Collaborated with working group to present key findings and develop strategic recommendations to improve response time to non-performing local brokers (an objective that is part of QBE’s long-term vision)• Delivered a comprehensive business report consisting detailed analyses and practical recommendations

• Initiated a field study on the real workshops and secondary research to better estimate the financial model• Developed and forecasted the financial performance of the Workshop Division for the next 5 years by using DCF method and scenario analysis• Developed a profitable direct-sales business model in Melbourne and in line with existing workshops which was projected to boost the division sales by $500,000 a year• Created a comprehensive business report consisting detailed key… Show more • Initiated a field study on the real workshops and secondary research to better estimate the financial model• Developed and forecasted the financial performance of the Workshop Division for the next 5 years by using DCF method and scenario analysis• Developed a profitable direct-sales business model in Melbourne and in line with existing workshops which was projected to boost the division sales by $500,000 a year• Created a comprehensive business report consisting detailed key findings and feasible recommendations Show less