Kevin Headrick Email & Phone Number

Euless, Tx, Us

Bedford, Texas, United States

-Coordinated onsite installation and support of network infrastructure, servers, networking, printers, software, and miscellaneous.-Identified hardware, software, and infrastructure requirements for clients and devices.-Project manager for new server migrations and installs for clients, devices, and projects.-Mentorship and training on best practices for IT consulting.-Implemented disaster recovery procedures to ensure continuity of service in case of an emergency.-Resolved complex network connectivity issues in a timely manner.-Deployed patches, updates, and other changes as needed across multiple platforms.-Developed strategies and plans for IT projects to ensure successful implementation.-Collaborated with vendors to troubleshoot hardware compatibility issues.-Performed proactive maintenance tasks to prevent future disruptions to customer operations.-Lead cross-functional teams composed of both internal staff and external partners.-Created detailed reports summarizing the results of analysis conducted on customer networks.-Evaluated existing IT systems for potential risks or vulnerabilities.-Monitored system logs for suspicious activity or anomalies indicating a security breach attempt.-Modified existing software systems to enhance performance and add new features.-Monitored equipment functionality to verify optimal performance and adjust system controls.-Defined system goals and devised flow charts and diagrams describing logical operational steps.-Coordinated and linked computer systems within organization to increase compatibility to share information.-Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.-Trained staff and users to work with computer systems and programs.

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