Kevin H. Email and Phone Number

Life Platforms & TPA Relationships, Insurance: Life & Annuities

Drove the acceleration of new platform capabilities across 17 teams encompassing business, data, and IT functionalities to support the delivery of Agile models and adoption of Azure Cloud computing across the AppDev organization. Accountable for the profit and loss of a $22M staffing budget, as well as $11M in software licensing and maintenance. Oversaw the performance of a team of four direct reports and 130 indirect reports.· Built out a new platform area consisting of three high… Show more Drove the acceleration of new platform capabilities across 17 teams encompassing business, data, and IT functionalities to support the delivery of Agile models and adoption of Azure Cloud computing across the AppDev organization. Accountable for the profit and loss of a $22M staffing budget, as well as $11M in software licensing and maintenance. Oversaw the performance of a team of four direct reports and 130 indirect reports.· Built out a new platform area consisting of three high level capabilities: Business/Enterprise Applications, Data Tooling and Architecture, and IT Development within a six-month timeframe; aligned leaders and teams to enable capabilities and reduced duplication between systems to deliver efficient interdependencies.· Streamlined three platforms onto a single unified solution by influencing stakeholders to adopt a buy versus build approach, presenting data-driven rationalizations to uncover business requirements, and recommended a thorough assessment of business capabilities across diverse business lines to support prioritized needs to a deliver value-added solution. Show less

Directed the operational support functions for major life, annuity, health, and wealth management administrative systems, including comprehensive backend support and enterprise integrations to automate processes, drive efficiency, and enhance seamless workflows. Accountable for $60M budget encompassing operational requirements, projects, and a staff of 220 full time employees and contractors. Oversaw the corporate transformation and a high number of enterprise projects across lines of business… Show more Directed the operational support functions for major life, annuity, health, and wealth management administrative systems, including comprehensive backend support and enterprise integrations to automate processes, drive efficiency, and enhance seamless workflows. Accountable for $60M budget encompassing operational requirements, projects, and a staff of 220 full time employees and contractors. Oversaw the corporate transformation and a high number of enterprise projects across lines of business and launched new platforms. Facilitated new vendor relationships and negotiated favorable contracts, thereby reducing corporate costs.· Leveraged change management expertise to deploy Agile Scrum and Kanban methodologies across the AppDev space to accelerate the completion of quality deliverables within stringent timelines.· Enhanced product scalability and increased market share by collaborating with cross-functional stakeholders to define required scope, uncover missing capabilities, and reassess approach, resulting in expanding the IT capacity by 300% within a five-month window, onboarding eight new teams of internal and external resources.· Partnered with annuity product leaders to scale business, delivering 3x market growth in two years.· Influenced critical changes across business and IT operations after inheriting new area lacking in IT execution by interviewing leadership, evaluating technical challenges, and uncovering insights; developed and deployed an intentional strategy with defined priorities and workflows to effectively mitigate skill, team, and process gaps. Show less

Built and directed three teams, with accountability for the performance of 40 employees across a distributed workforce. Maintained efficient workflows across staffing, project management, and coaching, and development talent. Oversaw all operational efforts related to the Sustainable Infrastructure Implementation, including storage refreshes, data center space consolidation, and firmware patching to drive seamless operations.· Analyzed gaps within tools and processes and defined… Show more Built and directed three teams, with accountability for the performance of 40 employees across a distributed workforce. Maintained efficient workflows across staffing, project management, and coaching, and development talent. Oversaw all operational efforts related to the Sustainable Infrastructure Implementation, including storage refreshes, data center space consolidation, and firmware patching to drive seamless operations.· Analyzed gaps within tools and processes and defined business objectives by consulting with direct reports to implement continuous improvement initiatives, thereby reducing challenges limiting delivery teams to accomplish goals. Show less

Managed the performance of three direct reports within two locations, with accountability over recruiting, hiring, staffing, succession planning, and project management. Restructured teams to gain efficiency across teams and enhance outcomes. Built cross-functional consensus across Application Development Organizations (ADOs) to align infrastructure needs and define project deliverables within internal environments.· Allocated resources to support the Oracle Middleware Suite… Show more Managed the performance of three direct reports within two locations, with accountability over recruiting, hiring, staffing, succession planning, and project management. Restructured teams to gain efficiency across teams and enhance outcomes. Built cross-functional consensus across Application Development Organizations (ADOs) to align infrastructure needs and define project deliverables within internal environments.· Allocated resources to support the Oracle Middleware Suite, Informatica, and other COTS products across DevOps, testing, and production environments to ensure quality development and feature enhancements. · Led the automation of Middleware patching, application deployments, process documentation, and system health monitoring. Show less

Accountable for new business, underwriting, and contact center business applications and respective strategic partnerships. Delivered project management within a matrixed environment to drive automation and technical initiatives optimizing efficiency and reducing manual errors.· Managed all aspects of Waverly site offshore staff augmentation resources, including budget, training, and performance.· Led new business print optimization, various system upgrades, and consumer… Show more Accountable for new business, underwriting, and contact center business applications and respective strategic partnerships. Delivered project management within a matrixed environment to drive automation and technical initiatives optimizing efficiency and reducing manual errors.· Managed all aspects of Waverly site offshore staff augmentation resources, including budget, training, and performance.· Led new business print optimization, various system upgrades, and consumer transformation projects. Show less

Managed the operational support for the major life, health, annuity, and health administrative systems, including backend reporting. Oversaw the concept through execution of high-visibility corporate projects, including the LPS to RPS and Life70 to LifePRO system conversions and sunsetting legacy solutions. · Reduced operational supports costs by up to 50% by restructuring the overall team support model, without impacting quality of service delivery. · Pioneered new co-sourced… Show more Managed the operational support for the major life, health, annuity, and health administrative systems, including backend reporting. Oversaw the concept through execution of high-visibility corporate projects, including the LPS to RPS and Life70 to LifePRO system conversions and sunsetting legacy solutions. · Reduced operational supports costs by up to 50% by restructuring the overall team support model, without impacting quality of service delivery. · Pioneered new co-sourced and offshore team structure and managed 60 remote domestic and global resources as well as 110 indirect reports.· Designed, developed, and implemented an in-house supplemental contract quoting system and a proprietary online application focused on eliminating paper documentation, resulting in savings in excess of $200K annually.· Directed the data conversion of Collateral Protection data to a new platform and spearheaded integration with new external vendors. Show less

• Responsible for the corporate information systems department, which includes: application development, quality assurance, operations, telephone communications and network design\support.• Support a multi-billion dollar organization on a $3 million dollar annual information systems budget.• Plan and coordinate the development of business technology to meet the organizations defined goals.• Maintain and expand the corporate network and telecommunication systems as… Show more • Responsible for the corporate information systems department, which includes: application development, quality assurance, operations, telephone communications and network design\support.• Support a multi-billion dollar organization on a $3 million dollar annual information systems budget.• Plan and coordinate the development of business technology to meet the organizations defined goals.• Maintain and expand the corporate network and telecommunication systems as needed. This includes WAN support to a remote office.• Most recently have managed the design and implementation of creating a paperless environment that includes an internally developed imaging and workflow system. Show less

• Responsibilities included but not limited to conducting salary reviews, disciplinary actions, hiring and personnel development.• Managed the design, planning and development of new Homeowners and Dwelling Fire systems. These systems were not only implemented with the parent company, but our subsidiary company, The Freedom Group, marketed these systems to other property & casualty companies.• Managed the support and maintenance as a TPA provider to other property &… Show more • Responsibilities included but not limited to conducting salary reviews, disciplinary actions, hiring and personnel development.• Managed the design, planning and development of new Homeowners and Dwelling Fire systems. These systems were not only implemented with the parent company, but our subsidiary company, The Freedom Group, marketed these systems to other property & casualty companies.• Managed the support and maintenance as a TPA provider to other property & casualty companies. Show less