Kevin Ivey Email & Phone Number

Reported directly to the Vice President of Global Sales Support as part of a high performance team focused upon the advancement of new capabilities, new technologies, and process improvement activities.Selected Achievements:• Developed the first ever Solution Development Methodology (SDM), a context sensitive approach to development of client infrastructure, applications, and business process solutions in support of new sales, intended to reduce cost of sales, improve quality, reduce point of sale variance, and improve win rate• Created the Solution Development Maturity Model (SDCMM), a goal oriented process improvement program, indented to reduce organizational costs, reduce solution response time, improve productivity, improve quality, and increase client satisfaction • Authored of the SDCMM appraisal process and guide, which enabled consistent appraisal of an organization’s maturity by measuring the achievement of generic and specific goals within SDCMM• Produced the Solution Design Discipline, enabling visualization and formulation of the client solution transformation from current (“as-is”) to future (“to-be”) states, intended to reduce point of sale variance, improve client satisfaction, reduce non-conformance to client requirements, and improve win rate• Formulated the Solution Lifecycle Management (SLM) program definition, requirements definition, and Services Oriented Architecture, a game changing suite of applications for IT service outsourcing• Trained 1200 sales support professionals on price-based solution development using of the EDS Pricing Catalog, resulting in 100% growth in the utilization of the CRM application

Recruited, trained, mentored, and directed a highly specialized staff of ERP subject matter experts in SAP, Oracle, Peoplesoft, JD Edwards and Siebel, responsible for development of client solutions. Also, directed a team of Enterprise Storage experts in EMC storage products and services responsible for development of storage area network and network attached storage solutions. Selected Achievements:• Team consistently received credit for $500M total contract value in new sales per year• Received patent for invention of a cost estimation tool based upon mathematical curves from a set of base inputs, which reduced cycle time to create solutions, improved consistency, and improved accuracy of cost models• Invented a 3D formula based pricing model storage services using regression analysis predicting the changes in price of storage services over time and volumes• Instituted a cross training program for all team members resulting in consistent full allocation of resources and providing additional career growth for team members• Saved the company $200K+ per month in potential lost revenue by identification of pricing errors in the largest storage contract ever for EDS• Conceived development of the Solution Development Methodology (SDM) and Solution Lifecycle Management (SLM) application suite as part of a high performance team focused upon the formulation of a future vision for Global Sales Support• Authored, as part of a global team, the Solution Development Process, the first ever end-to-end globally accepted process for solutions development, which provided global consistency, organizational interoperability, and tool consolidation

Management of subject matter experts, solution architecture, cost model development, pricing strategies, outlooks, forecasts, pipeline management, sales strategies, contract negotiations, marketing plans, service line extension, and people care.Selected Achievements:• Led a team responsible for 200% growth of the first SAP certified ASP Hosting service (Keysource) selling more than $30M+ in its first year• Created the first EDS globally leveraged SAP R/3 production support service organization• Created and Co-Chaired the EDS SAP Account Conferences, a quarterly meeting of EDS accounts implementing and supporting SAP R/3 systems providing a forum for exchange of best practices, common experiences, service offering requirements, and future account needs

Managed multiple SAP R/3 project teams, including a 24/7 production support team. Managed site infrastructure, new business development, compensation planning, budgeting, forecasting, and service level agreement negotiations.Selected Achievements:• Led a team that eliminated a backlog of 400 requests for infrastructure support• Developed a 2500 step project plan saving a $20M SAP implementation and resulting in a successful cut-over to the live system on schedule

Managed marketing of solution center skills and capabilities, acquisition of new business, negotiations of rates, and resource assignments of 100 C, C++, and UNIX resources.

Bs, Computer Science

Mechanical Engineering

As, Mechanical Engineering

Education record