Greetings! I'm Kevin, a seasoned system support engineer with over 3 years of combined expertise in the ever-evolving realm of IT.Navigating the IT HorizonBeginning my career journey, I adeptly progressed through the complexities of Information Technology, advancing from a skilled Backend Software Engineer Intern to a proficient Maximo Systems Support Engineer. Over the past year, my primary focus has cantered on troubleshooting installations, deployments, and configurations for Maximo Asset Management and Maximo Application Suite. This role involves analyzing, researching, and resolving Tier 2 systems cases for 20-35 industry and government clients simultaneously.Driving Innovation:Driven by a passion for innovation, I am constantly exploring ways to leverage technology for business transformation. Whether it's through implementing automation solutions to streamline workflows or harnessing data analytics for actionable insights, I am committed to delivering tangible results that drive growth and competitiveness.Cross-Functional Collaboration:My dedication to delivering exceptional results is complemented by strong communication and collaboration skills. Whether working independently or as part of a team, I thrive in environments that foster creativity, critical thinking, and collaboration. I am eager to leverage my technical acumen and passion for problem-solving to make meaningful contributions to a forward-thinking organization.Education:I possess a Bachelor of Arts degree along with a Software Engineering Certificate. Committed to staying at the forefront of the field, I continuously pursue self-directed study, professional development courses, and industry certifications. Currently, I am undergoing training for CompTIA A+, Network+, and Security+ certifications.CompTIA A+ Certified. In Progress: Network+ and Security+Let's ConnectIf you are interested in discussing potential opportunities or learning more about my experience, please do not hesitate to reach out. I am always open to new connections and exciting opportunities:📧 kevin.boston@live.com