-Successfully launched Pixel Hardware globally, coordinating merchandising efforts in different countries.-Worked with engineering and marketing teams to successfully develop and launch a demonstration software for Pixel devices, by testing and providing feedback on feature improvements.-Coordinated with cross functional teams the development of new processes and systems to drive launch execution in merchandising.-Directly worked with teams to build dashboards that improved accuracy, transparency and compliance of launch reporting.-Built great partnerships with engineering, marketing and global teams. Influenced them to drive launch execution, compliance and software feature upgrades.-Through attention to detail identified launch blocking issues, provided solutions and execution follow up.

- Analyze and optimized operations of two locations, identified areas of opportunity and money losing products; devised strategy to improve operations increasing sales by 15% and reducing operating costs by 5%.- Established stringent operations budget and operations standards.- Enhanced business infrastructure through vendor relationships and contract negotiation.- Performed multi-functional role, assisting and managing employees, leading facilities renovations, vendor management, inventory control, budgeting, analyzing business performance through data review and reporting.

- Examine results, recognize opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators.- Impacted business revenue by driving profitable sales through forecasting and scheduling. - Charged with managing store budget for daily operations in support of the P&L. - Architected and built highly productive teams through sourcing, selecting and developing people. - Architect behind outstanding team performance through coaching and feedback. - Spearheaded the implementation and execution of all Standard Operating Procedures and initiatives.

- Directed multi-unit operations of Walmart’s home delivery services in San Jose, CA, drive budget goals, performance metrics, product instocks, order accuracy, product quality, on-time delivery, and customer service.- Monitored and supervised training, special projects and home delivery process with Walmart’s eCommerce staff. - Played an integral role in driving sales in the Facilities by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, instock, and inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs. - Engineered, remodeled and facilitated direction and guidance to hourly Associates and managers on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.

- Supervised a profitable store worth $53 million with 9 Assistant Store Managers, 17 Department Managers and 250 hourly employees. - Facilitated negotiation of prices and promotions through vendor relations while ensuring the continuation and enhancement of services.- Turned around culture, creating an employee – friendly and high performing organization by promoting staff to store and district management positions consistently.- Recruited high performing personnel for 8 stores including Assistant Managers and Interns. Notable Achievements: - Developed and implemented strategic plans to increase sales every year up to 3% by driving efficient processes, reducing inventory and shortage by 0.51%.- Named “Top Contributor” for District Q3 in 2010, Q1 in 2011, Q3 in 2011, Q3 in 2012, Q2 2013.- Improved credit card enrollment from 1.95% to 3.0% conversion rate (2014).- Attained highest Guest Survey score in district (2013).- Achieved 100% Leadership Upward Feedback for Store’s Annual Engagement Survey (2011, 2012, 2013).- Successfully implemented and established a $34 million store and assisted in opening of other stores including Canada (2007- 2014).- Awarded $70K in Target stock by leadership for outstanding results in sales and service (2012)- Promoted store from $23 million to $53 million (2012). - Recognized as Payroll captain for district making payroll top 3 in the company, 8 stores totaling $287 million in sales (2012, 2013). - Paved way for company by surpassing recruiting goal every year (2011-2014).

- Impact driving force behind the opening of new store, day to day operations and opening budget.- Facilitated cross functional management of Salesfloor, logistics team, Starbucks and Pizza Hut, 11 Department Managers and 120 hourly employees.

- Directed, prioritized and supervised day-to-day operations of a $73 million store.- Dramatically optimized productivity, team retention in multiple departments.- Identified and professionally resolved customer complaints.- Performed an instrumental role in facilitating processed stock and special orders.

- Fueled business development and revenue growth by reducing merchandise costs and product selection with vendors.- Handpicked to maintain, purchase and process inventory and data systems. - Cultivated effective and credible relationship with customers by handling and resolving their complaints.- Monitor, coordinate and oversee billing and payroll processing.Notable Achievement:- Slashed transportation costs by 1.5% by negotiating vendor contracts.

- Recognized for top sales on Personal and Real Estate loans- Assisted customers with debt consolidation- Handled and resolved customer complaints

- Maintained, purchased and processed inventory and data systems - Negotiated contracts for transportation and merchandise- Customer Service: handled and resolved customer complaints- Project management- Billing and payroll processing