Kevin John Frank

Kevin John Frank Email and Phone Number

IT Support @ Titmouse | Apple Certified Trainer @ Titmouse
los angeles, california, united states
Kevin John Frank's Location
Greater Vancouver Metropolitan Area, Canada
Kevin John Frank's Contact Details

Kevin John Frank work email

Kevin John Frank personal email

About Kevin John Frank

Kevin John Frank is an IT Support professional at Titmouse, a leading animation studio, where he provides technical support and training for various software and hardware systems. He has over 20 years of experience in IT and media, with certifications for Apple Creative Training and Final Cut Pro X.Kevin is passionate about leveraging his technical and creative skills to enhance the enterprise's online presence, employee provisioning, and media production. He has co-founded YDKS, a personal technology coaching company that offers a range of online services, such as virtual assistants, software tutors, content creation, and website management. He also has a strong aptitude for technical and creative writing, especially in software training and games journalism. Kevin is always eager to learn new and established media, support, and internet technologies, and to share his expertise with others.

Kevin John Frank's Current Company Details
Titmouse

Titmouse

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IT Support @ Titmouse | Apple Certified Trainer
los angeles, california, united states
Website:
titmouse.net
Employees:
726
Kevin John Frank Work Experience Details
  • Titmouse
    It Support
    Titmouse Oct 2021 - Present
    Vancouver, British Columbia, Canada
    View
  • Ydks Mentors
    Personal Technology Coach - Cofounder
    Ydks Mentors Jan 2016 - Present
    Toronto, Canada Area
    — YDKS provides personalized, online technology setups, training & support.— Manages a small group of professionals to provide clients with Virtual Assistants, Software Tutors, Internet & Social Media Skills, Videography, Photography, Copywriting & Content Creation, Website & E-Commerce Management & Tech Concierge Services
  • Ewave
    National Technical Support Manager
    Ewave Nov 2016 - Mar 2020
    Toronto, Canada Area
    — Tier 2 Technical Support Management Consulting, Remote & On-Site— Managed workstation, software, and medical device fleet & technical support ticket queue for LifeLab's Cardiology department spanning 500+ PSC medical lab locations in Ontario and British Columbia.
  • Apple
    Apple Certified Trainer - Creative
    Apple Apr 2012 - Apr 2016
    Toronto Eaton Centre
    — Personalized customer training & technical support— Specializing in Apple One to One personal & group training, instructor-led workshops, hardware & software technical support, personalized device setup & maintenance— Apple Certified Trainer - Creative— Apple Certified Pro - Final Cut Pro X
    View
  • Apple
    Family Room Specialist
    Apple Jan 2011 - Apr 2012
    Toronto Eaton Centre
    — Personalized customer technical, training & setup support — Specializing in Apple One to One training, technical troubleshooting, workshops, personal setup, upgrades and system data migration
    View
  • Apple
    Specialist
    Apple Jun 2010 - Jan 2011
    Toronto Eaton Centre
    — Provided sales support and customer experience management— Specializes in business account acquisition and management, iPhone activation support, consumer workshop delivery
    View
  • Bitmob.Com
    Games Journalism - Freelancer
    Bitmob.Com Jan 2010 - Apr 2011
    — Video game journalism including reviews, news and editorial for Bitmob.com
  • Vonage Canada
    Tier 2 Technical Support & Customer Service Agent
    Vonage Canada Mar 2008 - Jun 2009
    — Provided telephone technical support and customer service— Supported an international customer based including the UK, US & Canadian overnight queues— Trained in multiple lines of business including account management, billing, shipping— Specialized in LNP transfers, installation & troubleshooting— Received class' highest grade (99% average) during initial 5-week training
  • Help Desk Now
    Help Desk – Customer Support Agent
    Help Desk Now Nov 2006 - Sep 2007
    Stephenville, Nl
    — Provided telephone support for Vonage LNP transfers and AT&T cell phone activations— Trained on multiple contracts and handling of sensitive account information— Worked both daytime and overnight shifts
  • Dj'S Lounge
    Co-Manager, Dj
    Dj'S Lounge Jan 2000 - Sep 2006
    — Served as bartender, dance & karaoke DJ and video lottery attendant— Tasks encompassed sales, bookkeeping, inventory, maintenance, delivery and security

Kevin John Frank Skills

Technical Support Troubleshooting Ilife Os X Iphone Hardware Customer Service Iwork Mac Mac Os Keynote Iphone Support Active Directory Help Desk Support Computer Hardware Ios Customer Experience Customer Satisfaction Ipod Training Apple Aperture Technical Training Instructor Led Training Training Delivery Social Media Strategist Computer Maintenance Mac Os X Windows 7 Cloud Computing Ipad Blogger Creative Writing Video Production Online Journalism Office Administration Data Management Network Administration Backup And Restore Email Strategy Schedule Control Ticketing Software Call Center Voip Vpn Final Cut Pro Operating Systems Networking Quality Assurance Software Installation A+ Certified

Kevin John Frank Education Details

  • Western College
    Western College
    Information Systems Specialist
  • Western College
    Western College
    Computer Systems Networking And Telecommunications

Frequently Asked Questions about Kevin John Frank

What company does Kevin John Frank work for?

Kevin John Frank works for Titmouse

What is Kevin John Frank's role at the current company?

Kevin John Frank's current role is IT Support @ Titmouse | Apple Certified Trainer.

What is Kevin John Frank's email address?

Kevin John Frank's email address is qu****@****ail.com

What is Kevin John Frank's direct phone number?

Kevin John Frank's direct phone number is +140897*****

What schools did Kevin John Frank attend?

Kevin John Frank attended Western College, Western College.

What are some of Kevin John Frank's interests?

Kevin John Frank has interest in Computers, Glbqt, Digital Music Production, Electronics, Gaming, Internet, Video Gaming, Dancing, The Future, Music.

What skills is Kevin John Frank known for?

Kevin John Frank has skills like Technical Support, Troubleshooting, Ilife, Os X, Iphone, Hardware, Customer Service, Iwork, Mac, Mac Os, Keynote, Iphone Support.

Who are Kevin John Frank's colleagues?

Kevin John Frank's colleagues are Lukas Gadelha, Chris Darnbrough, Casey Crowe, Margaret Lee Chuy, David Kenyon, Quinn Taketa, Niina Teto.

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