Kevin Joubert Email and Phone Number
Kevin Joubert work email
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Kevin Joubert personal email
Kevin Joubert is a IT Management at Children's Mental Health of Leeds and Grenville. He possess expertise in it management, windows server, disaster recovery, servers, project management and 45 more skills. He is proficient in Afrikaans. Colleagues describe him as "Kevin is a great manager. He has the ability to motivate his team and bring out the best in them. I have worked under his leadership at Signature Vacations and with his guidance have covered multiple technologies in a short span of time. He keeps an open mind and shares knowledge with his colleagues. He has a great attitude and is also very supportive when new ideas are presented to him. Even now, I still apply the prioritization techniques he taught me when handling multiple projects and supporting end-users simultaneously. I strongly recommend Kevin and would gladly work with him again!", "Kevin is an amazing manager to work with. He values the opinions and input of his team, allowing specific expertise to guide his recommendations and decisions. He will also back his staff when any input or justified actions of his staff are questioned. Kevin is also very willing to get his hands dirty and dive into a task when it will help his department, regardless of whether it is "beneath him" or not. He is as concerned about the personal growth and interests of his team as he is about meeting the goals and expectations of the department and company. He earns the respect and loyalty of his team, he trusts you to do your work without micro-managing but also challenges us to do our best and exceed outside expectations. I would work under Kevin's supervision anywhere, at any time. Any company and team that he works with will benefit enormously.", and "Kevin was always a wonderful help with any new projects that we wanted to embark on, or solving any issues. I enjoyed working with Kevin and found his approach to solving matters was open and patient."
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Director Of ItChildren'S Mental Health Of Leeds And Grenville Apr 2022 - PresentBrockville, Ontario, Ca -
It ManagementAquatarium Jun 2016 - Apr 2022Brockville, Ontario, CaManage the operation of the data network (LAN/WAN), business applications, network, application and database servers, desktops/laptops and telecommunication services. Manage 40+ technology based exhibits including maintenance, automation and exhibit enhancements.Identify IT related business requirements, define functional specifications and recommend changes. Ensure appropriate data backup and disaster recovery processes are in place.Ensure appropriate security and privacy controls are in place to meet industry standards.Develop and implement policies and procedures on the management of networks, desktop access security and inventory. Website development and maintenance using Wordpress and Woocommerce for online sales.Recommend and implement new technologies to further the efficiencies of the business. Negotiate service contracts with technology vendors and service providers. Collaborate with City of Brockville MIS Department on shared initiatives. -
Director It Support & OperationsTui Student Travel - A Tui Travel Plc/First Choice Plc Company Apr 2010 - Jan 2015Hannover, Lower Saxony, DeManage IT for Brands: Brightspark Canada, Jumspteet Tours, Brightspark USA, Breakaway Tours, Student City and World of Vacations.Direct infrastructure strategies for the network infrastructure (LAN/WAN), business applications, network, application and database servers, desktops/laptops and telecommunication services. Mentor staff to ensure high level of expertise is met. Recommend staff training as needed. Work with Finance and IT Executive on Budget creation and analysis. Liaise with Executive team to establish IT related business requirements, define functional specifications and recommend changes. Ensure appropriate data backup and disaster recovery processes are in place, documented and tested.Ensure appropriate security and privacy controls are in place to meet industry standards and PCI compliance. Develop and implement policies and procedures on the management of networks, desktop access security and inventory. Oversee the IT support team (Data Centre Management, Network Administrators and Help Desk) to ensure a high level of support to end-users is met and maintained. Ensure 24/7/365 support coverage is met. Recommend new technologies to further the efficiencies of the business. Negotiate service contracts with technology vendors and service providers. Accomplishments:Consolidation of IT staff and infrastructure from each of the 6 businesses into one unit to improve support and overhead for all businesses.Reduced department operational expenditures by 60% through consolidation and strategy changes.Successfully lead team through Data Centre move from Grand Rapids Michigan to Chicago Illinois. Implemented technical changes and championed financial changes for PCI compliance.Develop and implement policies and procedures on the management of networks, desktop access security and inventory. -
It ManagerSunwing Jun 2006 - Apr 2010Toronto, On, CaIT Management for TUI Brands: Signature Vacations, Sunwing Travel Group, SellOffVacations.comManage the operation of the data network (LAN/WAN), business applications, network, application and database servers, desktops/laptops and telecommunication services. Mentor staff to ensure a high level of expertise is met. Identify IT related business requirements, define functional specifications and recommend changes. Ensure appropriate data backup and disaster recovery processes are in place.Ensure appropriate security and privacy controls are in place to meet industry standards and PCI compliance. Develop and implement policies and procedures on the management of networks, desktop access security and inventory. Oversee the IT support team (Help Desk and Network Administrators) to ensure a high level of support to end-users is met and maintained. Ensure 24/7/365 support coverage is met. Provide technical consultative service to other departments. Recommend and implement new technologies to further the efficiencies of the business. Negotiate service contracts with technology vendors and service providers. Accomplishments:Build out of new HQ office as well as new Data Centre. Planned and executed move of Signature Vacations head office downtown Toronto to Mississauga. 200 Plus users with call Centre and data Centre. Data Centre move of key systems to Q9 Networks colocation facility in Brampton Ontario. Planned and executed move of SellOffVacations head office Etobicoke to Mississauga. 100 users with Call Centre. Planned and implemented national MPLS network.Implemented new Avaya phone systems for Mississauga and Montreal offices allowing for seamless integration of remote Call Centre's using VOIP. Hardware and support implementation of new reservations systems for Signature Vacations. Formed strong IT Support team. Highly increased morale within department. -
Systems AdministratorSignature Vacations May 2004 - May 2006Monitor the day-to-day activities and provide direction to the End-user Support Team (IT Help Desk), assigning tasks and managing their workload. Resolve escalations from the Help Desk Provide support for End-users in both local and remote locations including 60+ Retail outlets. Recommendation and installation of new PC and Server hardware, productivity software across all regional offices, Destinations and Retail branches. Provide direction and assistance for the LAN Administrator in LAN and Server installation and maintenance. Planning and implementation of LAN and Domain structure. Support of Telecom Systems. PBX and Voicemail – Avaya. Develop, implement and document policies and procedures on the management of e-mail, installations, access security, retail branch configuration, and PC inventory. Statistics reporting for Management. Accomplishments:Migration of 4 NT 4.0 domains into 2003 Active Directory. Installation and Migration of Exchange 5.5 Servers into Exchange 2003 clustered environment. Installation of SAN. Migration of applications servers to SAN attached servers. Successful training of new staff, helping bring them into the team as well skilled technicians with a focus on customer service. Creation of production PC image to be rolled out to all PC’s across Canada for Retail outlets. Developed procedures for installation and maintenance of retail accounting system (TRAMS) (coordinate rollout to head office accounting staff and retail branch managers). Restructure of Data Warehouse (Business Objects) security structure for improved administration capabilities. Installed Outlook Web Access (OWA) to enable remote users the ability to become part of the corporate email system.
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Systems AnalystSignature Vacations Jan 1998 - Apr 2004Windows Server and LAN installation and administration. Maintain IT supplies and consumables. Work with vendors for cost reduction. Provide support for End-users in both local and remote locations. Provide direction and assign tasks for two junior support staff. Support security infrastructure including VPN, virus protection, and backup / recovery solutions. Installation and support of UNIX based fax broadcasting system – VSI-FAX. Telecom support, PBX and voicemail systems – Avaya.
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Staff & Industry Travel CoordinatorSignature Vacations Mar 1996 - Dec 1997Coordinate Business Travel for Executives and staff. Make travel arrangements for Travel Industry staff. Secure travel discounts and implement programs with industry partners.
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Reservations Sales AgentSignature Vacations Sep 1995 - Feb 1996Work with Travel Agents in a call centre environment to process the sale of vacation packages. Provide Travel Agents with destination, schedule and fare information.
Kevin Joubert Skills
Kevin Joubert Education Details
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Canadian Tourism CollegeTourism And Travel Services -
The Glen High School
Frequently Asked Questions about Kevin Joubert
What company does Kevin Joubert work for?
Kevin Joubert works for Children's Mental Health Of Leeds And Grenville
What is Kevin Joubert's role at the current company?
Kevin Joubert's current role is IT Management.
What is Kevin Joubert's email address?
Kevin Joubert's email address is ke****@****live.ca
What schools did Kevin Joubert attend?
Kevin Joubert attended Canadian Tourism College, The Glen High School.
What skills is Kevin Joubert known for?
Kevin Joubert has skills like It Management, Windows Server, Disaster Recovery, Servers, Project Management, Management, Tourism, Customer Service, Dns, Travel Technology, E Commerce, Networking.
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