Kevin Kavanagh Email and Phone Number
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After mostly retail positions in my teen years, I started with the IS Helpdesk at Libgo Travel (now known as Flight Centre USA) around the year 2000. Early on in my career, I worked in the Helpdesk at all support levels, I had a brief stint with USA.net in Colorado Springs, CO in spring 2002. I returned to Libgo travel to the IS Helpdesk as a Senior Analyst and also held a position with the desktop engineering team. After an opening in the IS Infrastructure team, I started on that team in 2007. As a mid-level system administrator I was responsible for the McAfee environment, Kbox, File server administration, and our Citrix environment. I became the Team Leader of the IS Helpdesk for FCUSA in the fall of 2009. In January of 2009 I took on a part time job with Lincoln Tech as a night instructor for their NCIS program. In 2010 I was 1 of 6 instructors from all campus locations, to be selected to the curriculum counsel that would look to improve the current curriculum to prepare our students for success. After a successful run as the Team Leader of the FCUSA Helpdesk, I moved back to the Infrastructure team in a new role in 2013. After a restructure in 2018, I became the Lead System Engineer of the Infrastructure team for the US as part of the Infrastructure Team for the Americas (Mexico, US, Canada). In October of 2020, I was promoted to the Head of Core Infrastructure for Flight Centre The Americas. In July of 2021 I accepted a promotion to Global Product Manager for Productivity & Collaboration. I am very proud of my career path and love to tell the story to others and help them with their journey.
Flight Centre Travel Group
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Regional Service Operations Leader - AmericasFlight Centre Travel Group Oct 2024 - PresentSouth Brisbane, Queensland, Au
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Global Product Manager - Productivity And CollaborationFlight Centre Travel Group Jul 2021 - Oct 2024South Brisbane, Queensland, Au
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Ncis Instructor - Part TimeLincoln Technical Institute Jan 2009 - Nov 2024Parsippany, New Jersey, UsA part time instructor 4 nights a week for 4 hours a night. Responsible for not only for the success of the students in the classroom but prepare them for success in the work office. Covering classes that cover A+ material, Net+ material to Active Directory management. My success here is represented by the SUCCESS of my students in school and more importantly after schooling is done. -
Head Of Core InfrastructureFlight Centre Travel Group, The Americas Oct 2020 - Jul 2021Montvale, Nj, Us -
Sr. Infrastructure Engineer At Flight Centre, Usa - The AmericasFlight Centre Usa Jan 2018 - Oct 2020The Infrastructure teams for Flight Centre USA and Flight Centre Canada are becoming 1 team for Flight Centre The Americas. Also the Regional Process owner for Change Management.
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System AdministratorFlight Centre, Usa Apr 2013 - Jan 2018Montvale, Nj, UsBack to the Infrastructure team with FCUSA as a System Administrator to handle projects and tasks around Login Scripts, DFS, Active Directory, Exchange Online, Azure, Office365 deployments and more.
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Helpdesk Team Leader (Manager)Flight Centre Sep 2009 - Apr 2013South Brisbane, Queensland, AuHelpdesk Team Leader for FCUSA supporting FCM, GoGo, Liberty Travel, and all other brands under the FCUSA Umbrella. Work with a great team and follow terrific leaders. The Helpdesk is made up currently of a team of 7 including myself. Although my original start date with Libgo Travel was Feb 1999 I had left for 6 months and moved to Colorado. So now my start date shows as Nov 2003.
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Jr. System AdministratorLibgo Travel May 2007 - Sep 2009Automated installations for deployment of software to remote computersAdministered Kbox Inventory SystemAdministered McAfee EPO and McAfee Antivirus Suite Citrix Administrator for Presentation Server 4.5Provided level 3 support to Helpdesk and Desktop TechniciansManaged File Shares and Print ServersP2V Physical servers using VMware technologyImplemented and executed migration path from Sabre For Windows desktop application to the Web based MySabre platformFTP server administratorConfiguration and deployment of new corporate serversActive Directory Account ManagementCertificationsA+ Certified Remote Support Technician MCSA MessagingMCTS Windows 7 ConfigurationCitrix Certified AdministratorSoftwareMicrosoft Office XP, 2000, 2003, 2007, 2010; MS OneNote; McAfee EPO 3.6.1, 4.0, 4.5; McAfee AV 7.1,8.0,8.5, 8.7; McAfee Desktop Firewall; McAfee Host Intrusion Prevention; Microsoft Server 2000,2003,2008(R2); Microsoft XP, Vista, 7; Microsoft Search Server Express 2008; Csupport; Support Magic; Footprints; WASP Inventory Control; Citrix Presentation Server 4.5; Citrix XenApp; ADP; Dameware; UVNC; WebEx; Symantec Ghost; OpenOffice 2.2,3.2; RightNow; Kbox ; Cisco Communication Manager, Mitel Enterprise Manager
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Customer ServiceUsa.Net 2002 - 2002
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Customer ServiceUsa.Net 2002 - 2002
Kevin Kavanagh Skills
Kevin Kavanagh Education Details
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Lincoln TechInformation Technology -
North Rockland High School
Frequently Asked Questions about Kevin Kavanagh
What company does Kevin Kavanagh work for?
Kevin Kavanagh works for Flight Centre Travel Group
What is Kevin Kavanagh's role at the current company?
Kevin Kavanagh's current role is Regional Service Operations Leader at Flight Centre Travel Group America.
What is Kevin Kavanagh's email address?
Kevin Kavanagh's email address is ke****@****tre.com
What is Kevin Kavanagh's direct phone number?
Kevin Kavanagh's direct phone number is +120132*****
What schools did Kevin Kavanagh attend?
Kevin Kavanagh attended Lincoln Tech, North Rockland High School.
What skills is Kevin Kavanagh known for?
Kevin Kavanagh has skills like Exchange Online, Office365, Active Directory, Windows 7, Windows Server, Microsoft Exchange, Citrix, Customer Service, Help Desk Support, Norton Ghost, Dhcp, Microsoft Office.
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