Kelley Wise Email & Phone Number

Houston, Texas, United States

Houston, Texas Area

 Managed up to 22 stores covering Houston and South Texas, overseeing all aspects of strategic business planning, sales forecasting, operations, staffing and development, while leading the Houston region in sales and inventory control. Covered open districts for the company.⏵ Consistently led the way in region in Sales and Email Capture and #1 with the new Voice of the Customer program.⏵ Covered open districts for the company. Reevaluated goals for Louisiana District which was lowest in several KPIs including % to sales forecast and Email Capture %. Within 30 to 45-day period, increased sales trend to move in positive direction with major impact on % to sales forecast. ⏵ After company reorganization with 50% reduction of district managers and multiple store closures, worked closely with store managers and successfully directed merger of two districts, resulting in several awards including 2nd in % to forecast.

Houston, Texas Area

 Travelled 6 districts in training and problem-solving processes along with results and rolling out new programs.  Improved performance in problem stores through problem solving process breakdowns and retraining and setting expectations and follow up.

. Managed up to 18 stores and $80M in sales within Houston region, along with 3 District Managers and an additional 50 M in sales. In charge of all aspects of strategic business planning, sales forecasting, operations, staffing and development, and managing sales and inventory control.⏵ Piloted Houston market in sales #1 in 2012 and #2 in 2013. Selected for executive training program and Harvard Manage Mentor Program.⏵ Drove district to become one of leaders in producing managers and district managers by working one on one with each manager to identify their strengths, opportunities, and career aspirations.⏵ Developed IDP’s for managers to improve skill set and followed up on a regular basis adjusting where needed and moving on when it was a will not skill issue.

Louisville, Kentucky Area

Responsible for the overall direction of a territory covering Louisville, and Lexington, KY with annual sales exceeding 100 million, including the hiring training and supervision of 40 managers and 350 associates. Served as the company's training manager for District and Store Managers