Owner
CurrentProvide assessments and consultations for critical operational situations.• Wrote a “Critical Path” document implementing an online communication tool that facilitates precise direction and timing for new unit openings.• Completed “Brand” audits on several food service operations through assessments and consultation. Worked with ownership/management to detail a plan that was customer focused to improve service, food quality, sales and margins.• Directed a successful multi -unit food truck operations, positioning it to offer license agreement. • Assisted in improving margins and profitability for a casual dining concept through comprehensive observation of operations, and strategic restructure of policies and processes, as well as improving consistency of training and production.• Successfully negotiated release of franchisee from franchisor by consulting with franchisee on options granted under existing contract and proper communication with franchisor.