Kevin Kirkland

Kevin Kirkland Email and Phone Number

Escalation Support Engineer @ Simpatico Systems
Texas, United States
Kevin Kirkland's Location
Dallas-Fort Worth Metroplex, United States, United States
Kevin Kirkland's Contact Details

Kevin Kirkland personal email

n/a
About Kevin Kirkland

Experienced Support Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Negotiation, Computer Repair, Operations Management, Sales, and Management.

Kevin Kirkland's Current Company Details
Simpatico Systems

Simpatico Systems

View
Escalation Support Engineer
Texas, United States
Website:
simpat.co
Employees:
65
Kevin Kirkland Work Experience Details
  • Simpatico Systems
    Escalation Support Engineer
    Simpatico Systems
    Texas, United States
  • Simpatico Systems
    Project Manager
    Simpatico Systems Apr 2024 - Present
    Lubbock, Tx, Us
    Management of projects for IT Operations
  • Simpatico Systems
    Escalation Support Engineer
    Simpatico Systems Apr 2019 - Sep 2024
    Lubbock, Tx, Us
    Server, Network, and Security escalations from our reactive teams.Proactive Maintenace and Projects New Client Deployments IT RockStar!
  • Teksinc
    Technical Account Manager
    Teksinc Mar 2012 - Apr 2019
    Administering Servers, Server ApplicationsManaging Client Networks, including all IT tasks as applicable to each client, performing all hands on Network Management or escalating issue or identifying and outsourcing issue. Project Management for Client IT Projects that fall within our SCOWClient Management – Periodic (Weekly or Monthly) with every single client, no exceptionsRoadmaps (Tier1,2,3) – Assemble, review and deliver to clients annuallyTroubleshooting Server/Network issues, escalating as neededSupporting Tier 1 as neededReviewing Tier 1 work performed for accuracy, completion, tested solution, customer confirmation of resolution.
  • At&T Mobility
    Retail Sales Consultant
    At&T Mobility Jul 2010 - Dec 2011
    Dallas, Tx, Us
    Customer service, sales and technical support.
  • Leslie'S Poolmart, Inc.
    Assistant Manager
    Leslie'S Poolmart, Inc. Dec 2009 - Jul 2010
    Phoenix, Arizona, Us
  • Gold Buyers At The Mall
    Kiosk Manager
    Gold Buyers At The Mall Dec 2008 - Apr 2009
  • Apx Alarms
    Area Manager
    Apx Alarms Jul 2008 - Oct 2008
    Responsible for interviewing, hiring, and training of new associates.Manage staff of alarm sales people inside Sam’s ClubWork with individual employees to stress sales goals and improve employee strength and efficiency. Assist customers with purchase of new alarm systems.
  • Global Trade Base
    Chief Export Facilitator
    Global Trade Base Jan 2008 - Jun 2008
    I work with domestic clients to sell their Food, Beverage and HBA items in markets overseas. I also broker commodities transactions on a cash forward basis.
  • Wireless Advocates
    District Manager
    Wireless Advocates Feb 2005 - Oct 2007
    Seattle, Washington, Us
    Responsible for interviewing, hiring, and training of new associates.Responsible for maintaining and improving district and store sales goals and store appearance.Manage employee scheduling, budget, and payroll.Work with individual employees to stress sales goals and improve employee strength and efficiency.
  • Radioshack
    Store Manager
    Radioshack Jul 2001 - May 2004
    Used technical knowledge to assist customers with purchases and complaints.Interviewed and trained new employees as well as reviewed performance of existing employees.Maintained store inventory, reports, budget, and performance.Worked one on one with district manager to select and train employees chosen for management promotions.
  • Batteries Plus
    Store Manager
    Batteries Plus May 1998 - Jul 2001
    Hartland, Wi, Us
    Configured custom battery arrays and installed various battery systems for consumer use.Trained employees on store procedures as well as related technology.Maintained store inventory and purchasing as well as monthly sales reports.Maintained and expanded customer and corporate accounts to expand store sales.

Kevin Kirkland Skills

Management Training Customer Service Customer Satisfaction Leadership Sales Management Sales Account Management Troubleshooting Microsoft Office Inventory Management Team Building Recruiting Strategic Planning Networking Hiring Microsoft Excel Retail Comptia A+ Certification Team Leadership Operations Management Pos Negotiation Customer Retention Process Improvement Coaching Budgets Wireless Customer Experience Sales Operations Powerpoint Project Management Outlook Social Networking Retail Sales Sales Process Human Resources Cold Calling Direct Sales Selling Skills Merchandising Inventory Control Profit Income Statement Teamwork New Business Development Telecommunications Employee Relations Mobile Devices

Kevin Kirkland Education Details

  • Dallas College
    Dallas College
    General Studies
  • St. Louis Community College
    St. Louis Community College
  • Gateway Instute Of Technology
    Gateway Instute Of Technology

Frequently Asked Questions about Kevin Kirkland

What company does Kevin Kirkland work for?

Kevin Kirkland works for Simpatico Systems

What is Kevin Kirkland's role at the current company?

Kevin Kirkland's current role is Escalation Support Engineer.

What is Kevin Kirkland's email address?

Kevin Kirkland's email address is ke****@****mpat.co

What schools did Kevin Kirkland attend?

Kevin Kirkland attended Dallas College, St. Louis Community College, Gateway Instute Of Technology.

What are some of Kevin Kirkland's interests?

Kevin Kirkland has interest in Cooking, Photography, Personal Electronic Gadgets, Computers And Technology, Table Top Games, Graphic Design, Video Games.

What skills is Kevin Kirkland known for?

Kevin Kirkland has skills like Management, Training, Customer Service, Customer Satisfaction, Leadership, Sales Management, Sales, Account Management, Troubleshooting, Microsoft Office, Inventory Management, Team Building.

Who are Kevin Kirkland's colleagues?

Kevin Kirkland's colleagues are Jerry O'dwyer, Justin O’shea, Samuel King, Parmos Young, Chandler Brown, Victoria Perez, Patrick Cunyus.

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