Responsible for executing comprehensive growth strategy for a portfolio of high-value ISV partners offering SaaS and billing solutions within Professional Services verticals. - Manage all aspects of revenue growth, beginning with new partner agreement negotiations, addendums and renewals. Key stakeholder during technical implementation and launch phases, progressing directly into ongoing partner management and tracking KPIs. - Drive cross-sell and upsell initiatives across partner brands with key focus on adding value, end user experience and retention. - Collaborate with a broad range of internal and partner stakeholders across Product, Engineering, Marketing, Sales, Legal and Customer Success. Serving as an advocate while balancing mutual goals.

End-to-end responsibility for the embedded payments strategy and monetization goals, spanning four portfolio companies (US and Canada) for a startup SaaS provider of practice management solutions in the mental health vertical. -Internal aspects of my role encompassed everything necessary to launch and accelerate adoption of embedded payments solution. Starting with working with Devs, creating marketing plans and assets for portcos, staff training, sales enablement, customer application tracking, fraud mitigation, escalations, executive-level reporting. -External aspects: daily oversight of multiple embedded tech providers, tracking performance against KPI/SLAs. In addition to: - new user activations- Tier 2/3 support and escalations- retention and repricing- fraud mitigation

Expanded responsibilities for revenue achievement across eight (8) SaaS products serving the Association, Nonprofit, K12, Event Hosting and Ministry verticals. Oversee a team of seasoned payment sales professionals tasked with driving adoption of the company's integrated solution within assigned verticals. + Year one 138% of plan on $2.8M new sales target (ARR)+ Year 2 125% on $3M new sales target (ARR)+ Added responsibilities for K12 channel, adding 3 FTE +Personally recruited team members from a network established over two decades among trusted industry contacts. Servant leader, coach and supporter of all team members making the effort to be great. Daily oversight of embedded technology partnerships with Fiserv, PayPal and Paya. Drive internal awareness and market messaging themed around the benefits to clients and prospects on streamlining payments acceptance by ditching a technology layer. E.g. fewer touchpoints equals fewer potential chokepoints.

Cross-functional role spanning multiple product lines to help strengthen, evangelize and drive adoption of company's fully integrated suite of payments solutions to benefit associations and non-profits. + Extensive collaboration with Product Development, Sales, Implementation and Marketing teams seeking to deliver streamlined payment solutions to enterprise client base + Designed and delivered product education sessions to help customer facing associates probe for cross-sell payments referrals. + Serve as company's payments SME and liaison to embedded payment providers.

Responsible for driving accelerated adoption of Blackbaud's integrated payments acceptance solution across five (5) unique brands in the company's Enterprise client group. Focused mainly on high-value targets among the nation's leading cause and cure, higher education and healthcare organizations. + Worked closely with EVP and SVPs to devise acquisition strategies within respective portfolio while concurrently overseeing in-field execution by Sales. + Owned organization-wide pivot from customary cost savings approach to instead focus payments value proposition messaging on enhanced donor experience, improved data security, reducing PCI scope and streamlining of administrative processes. + Directly sourced 'A-players' from network of industry rainmakers, created business case for staffing payments relationship managers to drive drive cross-sell and improve retention rates. + Contributor to multiple cross-functional initiatives with Product Engineering, Marketing and other non-client facing groups to help grow awareness and opportunity spot. + Featured subject matter expert at sales meetings and new hire training classes. Results reported to our ELT while in the role:- Year 1: 60% YoY growth in processed volume, 30% revenue growth. - Year 2: 86% YoY growth in processed volume, 31% revenue increase, 35% customer count increase- Year 3: annual KPIs achieved by end of Q3 Recognition: Program Manager of the Year (2015)

Direct ownership of fintech partner program for DC based startup recognized by WSJ online as finalist for 2013 Startup of the Year. Develop and manage pipeline of potential revenue share partners, negotiate terms, execute contracts, shepherd through partner on-boarding process Closed first deal in <90 days resulting in company getting invited to demo at Finovate Spring 2014.

Privately held and highly regarded provider of payments processing services with a 20+ year reputation for delivering leading edge products with concierge-level service to integrated partners and their clients, at market compatible pricing.End-to-end responsibility for increasing market penetration of company's extensive suite of payments related products and services via strategic partnerships in the Financial Institution and Healthcare sectors. Targeting partners already delivering high-value solutions to the SMB segment and looking for a value-added solution to help their clients preserve revenue and streamline accounts receivable.

Aid in the design, execution and tracking of partner marketing initiatives to increase back-to-base and new logo referral activity. Referral quantity and quality significantly increased as measured in sustained increase in closed-won sales. Developed geographically efficient sales territory, with input from bank leadership. Outcomes measured by reduced T&E and high in-field close percentage. Led product awareness/opportunity spotting seminars to groups of potential referring associates across all levels of the banking stratum.Support key client retention efforts by working shoulder-to-shoulder with RBC Bank's most senior account managers to respond to competitive threats and propose new solutions to C-level executives with processing needs > $10MM in B2B, PCard and Government segments. Serve as bank partnership liaison for client escalations, communicate positive outcomes to key stakeholders.

Managing Director overseeing a 15-18 member team delivering payment processing solutions to businesses ranging in size from small retail up to national-level. Represent the merchant services business line in 6 state/440 branch territory by presenting at large scale bank events in Retail, Business and Commercial banking channels.Primary responsibilities; recruiting, hiring, training, forecasting, results reporting and performance management. Additional duties included (but not limited to) business development, product roll outs, marketing initiatives/promotions and long range strategic planning.

Managing Director overseeing 25 employees supported by 2 Team Leads for a 5 state regional bank. Full P&L responsibility, vendor management oversight and quarterly reporting to the bank's Operating Committees in both US and Canada. Active recruiter for bank to refer top tier banking talent in Retail, Business and Commercial banking channels. Merchant Services division acquired by Moneris Solutions, 100% staff retention.

Recruitment, training and performance management for a team of 15 merchant services Account Executives across a three state territory. 100% self-generated business through in-field cold calling and telemarketing.Additional responibilities of the manager position included business development seeking to identify and contract with referral partner channels (regional trade associations, chambers of commerce, agent banks).