Greetings, I am Kevin Kwan! I possess more than 16 years of experience in delivering innovative end-to-end user experiences that meet business objectives and consumer needs. I am well-versed in providing strategic guidance to highly talented team of UX/UI designers responsible for overseeing diverse range of product design projects.As a customer-centric professional, I am proficient in understanding customer behavior, owning overall UX vision, and directing early-stage discovery by understanding the problem, generating design principles, and developing models and concepts to fit. Additionally, I am capable of leading user research initiatives, including user interviews, surveys, and usability testing to identify key pain points and ensure successful project designs. Throughout my career, I’ve consistently bridged the gap between user needs, technological capabilities, and organizational goals to deliver user-centric, innovative, and market-leading solutions. ★ Below are the highlights of my accomplishments: » I revamped a 20+-year-old enterprise archive system from a complex, technical setup to a user-friendly interface through continuous workshops and cross-functional collaboration; designed a new UI that simplified image access, centralized management, and streamlined operations across complex healthcare systems.» I delivered innovative ideas and developed UX/UI design for the Kelly Services mobile app that received the Salesforce Partner Innovation Award.» I saved $3M and prevented project failure by employing strategic planning in collaborative workshops with senior leaders along with ensuring the timely delivery of a user-aligned product.As a visionary leader, I bring specialized expertise in conducting in-depth user research, analyzing behavioral data, and synthesizing insights to develop a deep, data-driven understanding of the target audience. I am able to craft visually appealing and intuitive solutions by prioritizing the user experience and leveraging my advanced design expertise alongside a strong technical foundation. With strong relationship-building and communication skills, I excel at establishing and maintaining collaborative connections with clients. My ability to consistently exceed expectations and deliver on commitments reflects my leadership and dedication to my profession. If my profile resonates with you, I’d love to hear from you! Feel free to reach out at kevin.y.kwan@gmail.com with any thoughts, comments, or questions—I’m always open to making new professional connections.
Listed skills include User Experience, Interaction Design, Information Architecture, User Interface Design, and 13 others.