Kevin Le
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Kevin Le Email & Phone Number

Senior Product Support Analyst at Litera | Expertise in SaaS Support at Litera
Location: Greater London, England, United Kingdom 4 work roles 1 school
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Current company
Litera
Role
Senior Product Support Analyst at Litera | Expertise in SaaS Support
Location
Greater London, England, United Kingdom
Company size
392 employees

Who is Kevin Le? Overview

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Quick answer

Kevin Le is listed as Senior Product Support Analyst at Litera | Expertise in SaaS Support at Litera, a company with 392 employees, based in Greater London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Kevin Le.

Kevin Le previously worked as Senior Product Support Analyst at Litera and Product Support Executive at Litera. Kevin Le holds Level 3 Infrastructure Technician, Computer/Information Technology Administration And Management, Distinction from Qa Apprenticeships.

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Email format at Litera

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Litera

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Profile bio

About Kevin Le

Kevin Le is a Senior Product Support Analyst at Litera | Expertise in SaaS Support at Litera.

Current workplace

Kevin Le's current company

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Litera
Litera
Senior Product Support Analyst at Litera | Expertise in SaaS Support
chicago, illinois, united states
Website
litera.com
Employees
392
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4 roles

Kevin Le work experience

A career timeline built from the work history available for this profile.

Senior Product Support Analyst

Current
Litera
  • Onboarded SaaS products such as Kira.
  • Handled Tier 2 on-prem issues which includes On-premise instances of Kira that is placed on Linux Environments.
  • Setup DMS integrations such as iManage, Netdocs, HighQ
  • SSO Integrations for Entra/Azure and ADFS
  • Mentored new team members on Litera Transact and troubleshooting procedures, creating troubleshooting KB articles for ease of Support procedures.
  • Provided front line and second line support for clients using Litera Transact and Kira.
Mar 2024 - Present

Product Support Executive

Current
Litera
  • Provided first line support for clients using Litera Transact and Workshare Compare.
  • Offered support for integrations with Document Management Systems like iManage and Netdocs.
  • Enabled SSO integrations for Azure and ADFS.
May 2020 - Present

2Nd Line Support Apprentice

Workshare

London, United Kingdom

Offering technical support to customers having trouble with Workshare's products which included Workshare Compare, Protect, Connect and Transact.Consistently monitoring and logging support cases via telephone, email and a communications client called Intercom.Effectively improving the product by logging Feature Requests and Change Requests upon customer.

Feb 2018 - Oct 2019
Team & coworkers

Colleagues at Litera

Other employees you can reach at litera.com. View company contacts for 392 employees →

AK Abhishek Kumar Abhishek Kumar Colleague at Litera Ahmedabad, Gujarat, India, India View → AN Apsita Nagori Apsita Nagori Colleague at Litera Ahmedabad, Gujarat, India, India View → SP Shari Pinkus Shari Pinkus Colleague at Litera Toronto, Ontario, Canada, Canada View → BC Brennan Caldwell Brennan Caldwell Colleague at Litera Toronto, Ontario, Canada, Canada View → KP Kenneth Pendergast Kenneth Pendergast Colleague at Litera Leesburg, Virginia, United States, United States View → NK Nevil Kalavadia Nevil Kalavadia Colleague at Litera Vadodara, Gujarat, India, India View → AP Andrew Piskun Andrew Piskun Colleague at Litera Ukraine, Ukraine View → KG Kaylie Granoff Kaylie Granoff Colleague at Litera San Diego, California, United States, United States View → CC Cristi Clinciu Cristi Clinciu Colleague at Litera Utrecht, Utrecht, Netherlands, Netherlands View → AM Amal Manuel Amal Manuel Colleague at Litera Norval, Ontario, Canada, Canada View →
1 education record

Kevin Le education

  • Qa Apprenticeships
    Qa Apprenticeships
    Distinction
FAQ

Frequently asked questions about Kevin Le

Quick answers generated from the profile data available on this page.

What company does Kevin Le work for?

Kevin Le works for Litera.

What is Kevin Le's role at Litera?

Kevin Le is listed as Senior Product Support Analyst at Litera | Expertise in SaaS Support at Litera.

Where is Kevin Le based?

Kevin Le is based in Greater London, England, United Kingdom while working with Litera.

What companies has Kevin Le worked for?

Kevin Le has worked for Litera, Wallacespace, and Workshare.

Who are Kevin Le's colleagues at Litera?

Kevin Le's colleagues at Litera include Abhishek Kumar, Apsita Nagori, Shari Pinkus, Brennan Caldwell, and Kenneth Pendergast.

How can I contact Kevin Le?

You can use AeroLeads to view verified contact signals for Kevin Le at Litera, including work email, phone, and LinkedIn data when available.

What schools did Kevin Le attend?

Kevin Le holds Level 3 Infrastructure Technician, Computer/Information Technology Administration And Management, Distinction from Qa Apprenticeships.

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