Kevin King Email & Phone Number

Castle Rock, Co, Us

Parker, Co, Us

I am certified Birkman Method (R) consultant that delivers leading edge consulting solutions that enable our clients to achieve higher levels of performance and effectiveness. We help our clients to transform the way they think about and approach challenges and opportunities to achieve breakthrough results. Our approach addresses challenges and opportunities as a set of interdependent variables that operate systemically to produce distinct patterns of behavior. As such, we work with organizations, teams, and individuals to focus them on identifying and understanding these patterns to pinpoint and formulate focused, effective, and sustainable solutions.Our satisfied clients include GE, Ingersoll Rand, U.S. Army, U.S. General Services Administration, U.S. Department of Homeland Security, U.S. Forest Service, U.S. Department of Agriculture, WellDyneRX, Ford Motor Company, Molson-Coors, Ernst & Young, Republic Financial Corporation, State of Colorado, North Highland, Thompson Healthcare, and Texas A&M.

Davidson, North Carolina, Us

Delivered internally developed Leading in a Matrix World on a global basis to include Ireland, Spain, Czech Republic and Belgium.

As an adjunct faculty member and Area Chair for Business and Strategy, facilitate graduate and undergraduate level courses to include Interpersonal Communication, Project Management, Strategic Project Management, Leading Organizational Change, Leadership and Management, Leading Effective Teams, Critical Thinking, and Decision Making, Undergraduate Capstone Course, Motivation and Productivity, Computer Information systems, Decision-Making, Operations Management, Total Quality Service/Management, Business Process Reengineering, Strategic Planning, and High Performance Management. Proficient in Distance Learning instruction using Web CT, Blackboard, eCompanion, and Outlook Express.

Providence, Rhode Island, Us

Assistant Professor of Management and Program Lead for the Management department, College of Business. Facilitate undergraduate courses in Operations Management, Organizational Behavior, Management Information Systems, Business Strategy, Global Business, Principles of Management, and other areas. Leveraged blended learning to enhance the learning experience.

New York, Ny, Us

As a Client Partner I was responsible for the design, staffing, planning, implementation, and profitability of client solutions. Ensured client satisfaction and value delivery of complex e-business solutions. Leveraged and managed offshore relationships and resources to create value for clients. Developed contracts and defined deliverables and expectations with offshore partner to deliver services. Evaluated offshore estimates for work to be contracted and drove down costs. Defined Software Subcontractor Management processes for iXL’s offshore Program Management Office (PMO). (Relationship Manager)

As a Delivery Director/VP of Business Development participated in the assessment of the Qwest and U S WEST Software Development methodologies, processes and frameworks to assess and plan the orderly transition to a consolidated methodology. Developed proposed Release Management process for Qwest after the Qwest/U S West merger. Developed and negotiated Channel Partnerships with complimentary consulting organizations. Identified partnership requirements and the internal team required for service offerings. Designed the Business Development Roadmap and Client Relationship Management Methodologies for the organization. Developed new Service Offerings and the strategies for deploying them. Designed proposals and the associated pricing structure to ensure profitability and growth.

Paris, France, Fr

As Director/Engagement Manager, lead the turnaround of a $4.5M Year 2000 Program Office. Provided leadership and coaching to client executives and consulting personnel. Lead deployment of sustainable processes and communications infrastructure. Formulated improvement efforts that resulted in increased program performance and sustainable client success. Designed and sold $500K in Program Management Services, developed proposals, developed Statements of Work, and determined resource requirements. Ensured client satisfaction and mitigated risks to engagement success.

Austin, Texas, Us

As a Business Unit Consulting Manager, developed and managed a team of world-class business process consultants and analysts. Developed, maintained, and continually improved business process consulting and analysis processes and methodologies. Partnered with Practice Managers to develop a means to evaluate effectiveness and efficiency of high-level process architectures. Researched and made available best in class tools, practices, and methodologies to include business process innovation and improvement approaches. Facilitated process innovation using Systems Dynamics and Theory of Constraints as guiding methodologies. Developed a hybrid consulting methodology to ensure solutions were delivered successfully.

Dublin 2, Ie

As a Quality Manager developed the Quality Management Blueprint and Work Program (Five-year view) for a $4.2B outsourcing engagement for a large telecommunications service provider. Incorporated leading edge Quality Management concepts into the proposal. Formulated answers to client questions about the Quality Management approach and program. Developed the prototype of the Quality Management organization and responsibilities for the proposal. This organization structure was subsequently used at other clients and used in Engagement Partner discussions to explain the role of Quality Management on engagements.

Basking Ridge, Nj, Us

As a Project Manager, gathered requirements and lead implementation of strategic call center initiatives. Identified opportunities to improve customer service representative performance and call center productivity. Reduced abandonment rate and call handling time. Constructed complete business requirements documents to meet the needs of customers. Designed the requirements development process used in developing business requirements documents and identifying root causes of problems. Designed a requirements development process that resulted in partnerships with Business Process Development, Users, Systems Development, and Testing. The process improved communications between these groups and resulted in a team approach to developing systems and reduced cycle time.

Oakland, California, Us

As a Management Engineer, used Industrial Engineering tools to determine workload requirements and to streamline processes. Facilitated corporate courses in Total Quality Management/Service, Customer Satisfaction Measurement, and Quality Planning. As a Financial Systems Business Process Analyst, coordinated a system conversion of Hewlett Packard (HP) Financial Systems to an IBM platform. Developed User Acceptance Test Plans to assist in testing of system software. Coordinated User Acceptance Testing to include problem identification and resolution. Led implementation of an Enterprise Cost Accounting System.

Dallas, Tx, Us

Managed a group of 20 remittance-processing representatives to improve on time deposits and number of payments processed by 15 and 30 percentage points respectively. Motivated, coached, and supported team members to pursue additional education and career advancement opportunities.

Randolph Afb, Tx, Us

Conducted industrial engineering studies covering multiple sites and resources on both a national and international scale. Used statistical analysis to develop manpower standards to determine numbers of resources needed to support operations and to justify budgets to Congress. Identified and implemented process improvements and efficiencies.

Ph, D. Abd, Human Communication Studies

Mba, Management Information Systems

Bsoe, Business Administration